MAC X Selena Quintanilla Collection (October 2016)

dcarrington

Well-known member
At this point you have guess WHAT f-up will happen on major launch days on MAC's end. This is not a big mix up but it was enough for them to put a pause on orders which put devoted and obsessed members who haven't ordered as yet in a crappy waiting place (and that's assuming they will open it up again before the 1st).
 

LMarie21

Well-known member
So I just got off the phone with Mac...I'm getting refunded for the shipping and the lady said that everything is sold out. And that it's supposed to be back on sale (regular - not pre-sale) tomorrow. I told her I thought it was the 1st, and she said she was told tomorrow and that I should start checking tomorrow morning around 6am and if not tomorrow, then every day after. Sheesh.

The word "tomorrow" was just too much for me in that long run on sentence lol. I'm tired lol.
 
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LMarie21

Well-known member
Looks like more stalking to get two more DOY lippies and one of the eyeshadows to gift to my best friend and cousin. *sigh*.
 

GreenEyedAllie

Well-known member
So I just got off the phone with Mac...I'm getting refunded for the shipping and the lady said that everything is sold out. And that it's supposed to be back on sale (regular - not pre-sale) tomorrow. I told her I thought it was the 1st, and she said she was told tomorrow and that I should start checking tomorrow morning around 6am and if not tomorrow, then every day after. Sheesh.

I'll be surprised if this is true given the email hadn't even gone out yet, but I guess this could be their way of dealing with the problems...SMH.
 

fur4elise

Well-known member
I shipped Standard. No Charge Applied. I wonder why it's charging some of you.

Has anyone tried using the code MACTARAJI for $25 off? Or does it exclude this collection?

Did you get one of those $25 off codes from the Taraji collection mix up? Now's a good time to use it lol.


I placed my order at 9AM. No shipping charge. Sorry for everyone experiencing that snafooooo!

When I only had Selena items in my cart the Taraji code DID NOT work. I added 2 other things from my favorites list (not LE), then the $25 off code worked.
 

KGeezy

Well-known member
So I called Mac again and the guy I spoke to told me that there would be an email sent out addressing the shipping issue . He said at this moment he can't say for sure if they will credit or not due to the fact that it's a early release for a limited collection wtf???
 

montREALady

Well-known member
Thanks for letting us know that there was no glitches during early access shopping for that collection. This is my first time purchasing during early access so I was hoping that this wasn't a consistent problem.
Yes Naomi, thanks. It was my first time too.

So I just got off the phone with Mac...I'm getting refunded for the shipping and the lady said that everything is sold out. And that it's supposed to be back on sale (regular - not pre-sale) tomorrow. I told her I thought it was the 1st, and she said she was told tomorrow and that I should start checking tomorrow morning around 6am and if not tomorrow, then every day after. Sheesh.

The word "tomorrow" was just too much for me in that long run on sentence lol. I'm tired lol.
Oh wow, today's stock sold out? What was that, a little less than an hour?

I'll be surprised if this is true given the email hadn't even gone out yet, but I guess this could be their way of dealing with the problems...SMH.
Do they send emails to Devoted and Obsessed on the early access day? Then again we know their emails are sent out after popular collections sell out anyway so they're useless :rolleyes:
 

montREALady

Well-known member
So I called Mac again and the guy I spoke to told me that there would be an email sent out addressing the shipping issue . He said at this moment he can't say for sure if they will credit or not due to the fact that it's a early release for a limited collection wtf???

They better don't play with me. I want my $5 back, IDGAF. Their website says (as we all know):

EVERYDAY OFFERS

FREE SHIPPING!

[FONT=tstar_mono_roundregular][FONT=tstar_mono_roundbol]FREE STANDARD SHIPPING ON EVERY ORDER. NO OFFER CODE NECESSARY.[/FONT]

Upgrade to 2nd Day Shipping for $5.00 or Overnight Shipping for $10.00. See SHIPPING INFORMATION for more details.[/FONT]

FREE RETURNS!

[FONT=tstar_mono_roundregular]DON'T LOVE IT? RETURN IT FOR FREE.
LEARN MORE[/FONT]

EXCLUSIVE SAMPLES

[FONT=tstar_mono_roundregular][FONT=tstar_mono_roundbol]SAMPLE M·A·C MUST-HAVES WITH EVERY ORDER. TAKE YOUR PICK AT CHECKOUT.[/FONT]

[/FONT]

[FONT=tstar_mono_roundregular]No offer code required. Only one sample offer may be applied to each order; sample offers may not be combined. Quantities are limited. Offer subject to change without notice and is not applicable to Pro members.[/FONT]
 

NaomiH

Well-known member
I do remember getting an email for Star Trek about an hour after I'd already ordered.
Yes Naomi, thanks. It was my first time too.


Oh wow, today's stock sold out? What was that, a little less than an hour?


Do they send emails to Devoted and Obsessed on the early access day? Then again we know their emails are sent out after popular collections sell out anyway so they're useless :rolleyes:
 

montREALady

Well-known member
Not sure how their system works, but in processing, it would be nice if it allowed them to remove the shipping charge so when it dings to our credit card companies or Paypal, it's for the true charge. Most of the time our cards are in hold state until the merchant finishes processing.
 

NaomiH

Well-known member
In other non Selena news, I used the Taraji code on the 170 and got it for $10.67. I've wanted that brush awhile and I'm super stoked to be getting it so cheaply. :D
 

stirfryedshana

Well-known member
Great, so I woke up every hour for 4 hours just to have them take the lipsticks out of my cart while I was trying to figure out the shipping, and now they're sold out for pre sale. Thanks MAC!
 

Ajigglin

Well-known member
So it looks like the Taraji code won't work for this collection, huh? Why would it? That's too much like right.
MAC can kiss my ass. I'll wait on Nordstrom for the lipsticks because I have a Note to use. I just need the lipglass at this point.
 

BrittLuvsMakeup

Well-known member
Not sure how their system works, but in processing, it would be nice if it allowed them to remove the shipping charge so when it dings to our credit card companies or Paypal, it's for the true charge. Most of the time our cards are in hold state until the merchant finishes processing.

It would be great if they could do that so they wouldn't have to refund us and we could just be charged the correct amount.
 
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