Re: keep the hell away from Elite Pro MakeUp Courses
Quick update...
Re: Elite Pro - Advanced Makeup and Image Consulting Package
After completing the Advance Make Up assignment and modules required for a refund, Elite Pro then informed me that they had recently changed the guarantee and that I had to also complete the Image Consulting modules as well according to their new guarantee. Which is pretty unprofessional and dodgy. I wasn't happy but did it anyway.
I completed ALL of the modules and assignments required, the Tutor marked them, Student Services confirmed it, and promised me again that I would receive a refund but it would take up to 90 days to receive it.
It cost me nearly $700 Australian to bubble wrap, package and post the complete course, all it’s contents, and bonuses back to Elite Pro in Madrid. This also included insurance to ensure the package arrived safely. To ensure there was no excuses for them not to refund. I also took photos of it before I sealed the box. As I don't trust this company as far as I can throw them.
Student Services emailed me to confirm that it had arrived and that I would receive my refund within 3 months (90 day period).
Five months have now passed by and I haven’t received my refund. All up, with expenses and the course, it’s cost me $6000.
I have contacted and phoned Elite Pro on quite a few occasions over the past few months. All I get is excuses, with Student Services saying that they promise they will refund my money, but it never occurs.
I asked Student Services if I could speak to the head person in “accounts” and they said there was no point because they couldn’t understand English. They then advised me to write an email stating my concerns, they would translate it and email “accounts”. I did this. But Student Services still continues to state that accounts won’t give them any reason why the refund hasn’t been issued.
The last two times I’ve emailed Student Services at Elite Pro inquiring about the refund, they haven't replied.
I have so many emails back and forth from Elite Pro due to the ongoing mishaps it’s not funny.
I have now sought legal advice and am working on trying to at least get something back, if that's possible. I don't like my chances. This company should be reported.
I regret the day I ever got involved and have a rotten gut feeling that this is all just one big scam!
Take care all
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Glad you're having a good experience... in regards to the mother f--- I mentioned this to them and student services said the following...
Student Services...
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About the music, I had just popped in a DVD as I could not believe that we would use such a thing as background music…I listened to the entire thing, but did not hear Mother f**k**…I also never heard of a students mention this before
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Frankly, I have no faith in this company what so ever. Apparently someone else was waiting ages for a refund too, as well myself.
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Quote:
Originally Posted by funandfitnessjo
Hi all
Have to say I love this forum. Lots of great resources and advice too.
Just an update on the following...
The quality of the Elite Pro Makeup course, not to mention finding out more stuff was missing from it, was and is pretty poor, considering the huge outlay.
I completed the required modules - thought I'd give it a chance - but it's not worth the money. I packaged it all up and sent it back for a refund. It takes up to three months for a refund - which is very dodgy.
It's only 3 days away and the three months refund period will be up -- and I haven't received my refund.
I've emailed them a few days ago and the response I got was that "they didn't have any information on it and would have to get back to me".
My advice -- keep the hell away from Elite Pro MakeUp Courses. All up it's cost me nearly $6000 due to all the dramas. It looks like I may have to get myself a laywer to get my refund... I'm so disappointed and feel absolutely ripped off.
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