NYCBeautyJunkie
Well-known member
Same with me. I always call the store first though, and a lot of the time, the associate tells me a new item isn't on display, but they have it and will hold it behind the register for me.I've had pretty good luck with the store locator. Sometimes it's not on display and associates will be too lazy to go look in the back and just say they don't have it, but I will just go ask another more willing associate. I've walked away with my product everytime... But I can imagine there are flaws in the system... Theft, etc.