user79
Well-known member
The customer service is attrocious. I can't figure out if they ship internationally or not. On one part of the website it says they don't, but then when you go to check out, they have different countries in the drop down menu and varying shipping prices!
I contacted the company by email to their mail address, and 1st the emails kept bouncing back, saying it can't be delivered. I read on MUA that others were also having the same problem, so it must be on their end some problem, because the email address I typed was def correct.
Then I got an email from them saying to send in documentation for my pro membership, which was sent from a different email. So I sent an email to that one asking if they do ship intl. or not and that the website is not clear on that point. It's been 3 or 4 days and I still haven't received a response.
So overall the service is pretty bad, I don't think I'll be ordering anything until I get an answer. Poor show.
I contacted the company by email to their mail address, and 1st the emails kept bouncing back, saying it can't be delivered. I read on MUA that others were also having the same problem, so it must be on their end some problem, because the email address I typed was def correct.
Then I got an email from them saying to send in documentation for my pro membership, which was sent from a different email. So I sent an email to that one asking if they do ship intl. or not and that the website is not clear on that point. It's been 3 or 4 days and I still haven't received a response.
So overall the service is pretty bad, I don't think I'll be ordering anything until I get an answer. Poor show.