No more B2M (Back to MAC)?

J

juicy415

Well-known member
Re: No more B2M????

J: Hi, i have a question regarding to the back2mac program
J: i wonder if the company is ending the program soon?
Rebekah: Hi Cozy, sure!
Rebekah: No, there are no plans of canceling the program. Where did you hear this information from?
J: from a department store (Lol didnt want to say he she ...)
Rebekah: We have not heard anything about that.
Rebekah: Let me double check that for you.
J: yes please, that would be great!
Rebekah: One moment please.
Rebekah: We have not heard that on our end but I will be happy to direct you to our Customer Service Team where they can clarify that for you.
Rebekah: We kindly request that you contact our experts in our Global Consumer Communications Department who are well-versed in this area and can happily assist. You may contact them via phone at 1-800-387-6707, (choose option #7) between the hours of 9am-5pm (EST) Monday-Thursday and 10am-5pm (EST) Fridays or via email at [email protected].
 
TISH1124

TISH1124

Well-known member
Re: No more B2M????

^^ I did the same thing I was gonna post it but decided not to...I was given the same response and I called and they said No and made me feel crazy for asking
 
TISH1124

TISH1124

Well-known member
Re: No more B2M????

Yeah I believe in going to the source...because surely someone else has had to have heard this other than a couple MA's....as large as the company is and as many mouths as there are
 
coachkitten

coachkitten

Well-known member
Re: No more B2M????

When we need answers Specktraette's are on the job!
winks.gif
You all rock!
 
vocaltest

vocaltest

Well-known member
Re: No more B2M????

I don't understand why it would just be the UK. Our recycling schemes have not recently changed (not that I'm aware of anyway) so I don't see why it'd be to do with that.
Oh well, I believe its a load of bollocks until I hear it direct from the source. *plans her b2m for tomorrow*
 
X4biddenxLustX

X4biddenxLustX

Well-known member
Re: No more B2M????

Whoah this thread gave me quite a scare!

B2M is one of the big motivators for me to buy more at a time MAC instead of spreading my purchases out further apart in time. This way I can easily get 6 empties and get a lippie! (We only have counters here, no freestanding store.) I like to gather my empties when an upcoming collection is coming out and I've been eyeing a certain one. But this still has me feeling a little iffy that I might just b2m what I have right now for something just in case.
 
davidsito987

davidsito987

Well-known member
Re: No more B2M????

Im going to Update next week and ill def. ask the MUA & trainers
smiles.gif
i really doubt this will happen!
 
pianohno

pianohno

Well-known member
Re: No more B2M????

I'll have no more of this talk until we know its a FACT
blah.gif
because this topic is getting my far too worried! Please, don't let this be true
nope.gif
 
User49

User49

Well-known member
Re: No more B2M????

I work for mac in the UK and last week our managers were told on an update that Mac will only be honouring back2mac for customers who come in for it and know about it already, but as ma's we will not be telling/promoting customers any more about this service as of now! But you will still be able to go in and get ur b2m if you ask about it. We just wont be promoting it anymore thats all x
 
BunnyBunnyBunny

BunnyBunnyBunny

Well-known member
Re: No more B2M????

I haven't heard anything of the sort. My manager just went to Update and I'm pretty sure she would have told us. I'll ask her this weekend anyway.
 
TISH1124

TISH1124

Well-known member
Re: No more B2M????

Quote:
Originally Posted by glitternmyveins
I work for mac in the UK and last week our managers were told on an update that Mac will only be honouring back2mac for customers who come in for it and know about it already, but as ma's we will not be telling/promoting customers any more about this service as of now! But you will still be able to go in and get ur b2m if you ask about it. We just wont be promoting it anymore thats all x

Now this makes sense...see how things can get twisted...Not Promoting and Not Permitting...totally two different things....

Thanks so much for the update!!!
 
Blushbaby

Blushbaby

Well-known member
Re: No more B2M????

It'll eventually be phased out. They're starting by not "promoting" it ..this is just the beginning, don't be fooled.

Missvirtue told me her MAC MU friend told her the same thing today ..B2M is too expensive, blah, blah, blah

Maybe they should make B2M just for Pro card holders then if we're costing them so much money.
 
Miss Virtue

Miss Virtue

Well-known member
Re: No more B2M????

Quote:
Originally Posted by glitternmyveins
I work for mac in the UK and last week our managers were told on an update that Mac will only be honouring back2mac for customers who come in for it and know about it already, but as ma's we will not be telling/promoting customers any more about this service as of now! But you will still be able to go in and get ur b2m if you ask about it. We just wont be promoting it anymore thats all x

I went to pick up my Sugersweet haul today and confirmed with a mua friend, that yes MAC are stopping B2M!

At first she was a bit shocked I had heard about it, as it is not supposed to be public knowledge, but then basically let me know that she will not be promoting B2M anymore and will only B2M for customers who ask about it for the time being! But even that will end, they just don't know when.

So I was advised to bring in all my empties as soon as possible (I had most of mine with me
graucho.gif
and managed to pick up 6
th_DANCE.gif
)

HTH
 
Miss Virtue

Miss Virtue

Well-known member
Re: No more B2M????

Quote:
Originally Posted by TISH1127
Now this makes sense...see how things can get twisted...Not Promoting and Not Permitting...totally two different things....

Thanks so much for the update!!!

I was personally told that although they will not promote it any longer, soon they wont be accepting B2M at all, they just didn't say when that will happen, and I got the impression that it'll be very soon!

HTH
 
Hikaru-chan

Hikaru-chan

Well-known member
Re: No more B2M????

Quote:
Originally Posted by glitternmyveins
I work for mac in the UK and last week our managers were told on an update that Mac will only be honouring back2mac for customers who come in for it and know about it already, but as ma's we will not be telling/promoting customers any more about this service as of now! But you will still be able to go in and get ur b2m if you ask about it. We just wont be promoting it anymore thats all x

That is exactly what the MA at my local counter told me today.
 
TISH1124

TISH1124

Well-known member
Re: No more B2M????

Quote:
Originally Posted by Miss Virtue
I was personally told that although they will not promote it any longer, soon they wont be accepting B2M at all, they just didn't say when that will happen, and I got the impression that it'll be very soon!

HTH

well I hate that for you guys...Hopefully it will be a long time before it happens here in the states....Maybe the s/h and all involved is very costly internationally...But we'll see...No word here yet
 
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