No more B2M (Back to MAC)?

[Ruby_Woo]

Re: No more B2M????

Quote:

Originally Posted by TISH1127 Well if they are basically having most of it incinerated...Not sure how that is costing them soo much money...We used to do that with old products at the lab and they charge by the load and it is not that expensive for a company of this size

I don't think its just the encineration that cost, its giving out free product too. The reason for B2M is to bring about return business. A lot, and I do mean A LOT of people just go trade in w/o a purchase which brings our AUS and IPT low.

I think they should maybe switch B2M to only w/ purchase rather than phasing it out. Again, we are the only company who does this. So who knows whats gonna happen. I'll ask and see what they tell me.

I don't know why people get too worked up though. I mean MUFE doesn't offer this neither does Smashbox.

It is super difficult to apply for a discount card w/ them even if you are a legit makeup artist. If you're a nail tech, or cosmetologist then you're S.O.L cus they don't offer you a discount like MAC does.

I think people need to step back and realize that we do offer a lot of great programs such as Viva Glam, B2M, the Pro program and such. Sometimes I think people forget when you get a good thing and start feeling entitlement.

I hope B2M isn't completly taken away, but then again only time will tell.

 

[coachkitten]

Re: No more B2M????

I rarely use B2M. I try to actually wait until my products run out to get use
B2M. I don't depot (mainly because I am afraid).

I just hope that they keep this program or tweak it a bit. It would be so sad to cancel it all together. I am eager to hear what you find out Ruby_Woo.

 

[TISH1124]

Re: No more B2M????

Quote:

Originally Posted by Ruby_Woo I don't think its just the encineration that cost, its giving out free product too. The reason for B2M is to bring about return business. A lot, and I do mean A LOT of people just go trade in w/o a purchase which brings our AUS and IPT low. I think they should maybe switch B2M to only w/ purchase rather than phasing it out. Again, we are the only company who does this. So who knows whats gonna happen. I'll ask and see what they tell me. I don't know why people get too worked up though. I mean MUFE doesn't offer this neither does Smashbox. It is super difficult to apply for a discount card w/ them even if you are a legit makeup artist. If you're a nail tech, or cosmetologist then you're S.O.L cus they don't offer you a discount like MAC does. I think people need to step back and realize that we do offer a lot of great programs such as Viva Glam, B2M, the Pro program and such. Sometimes I think people forget when you get a good thing and start feeling entitlement. I hope B2M isn't completly taken away, but then again only time will tell.

People always get worked up when Change is brought about just the way of the world...I understand your points...However speaking for me whenever I B2M 2 items I buy 6+ or more ... So I think when you go in 9 times out of 10 you will buy more than you are getting for free, just IMO...But I am curious also to hear what you find out

 

[michelle79]

Re: No more B2M????

Quote:

Originally Posted by TISH1127 yeah i know a lot of places have stopped the depots...But I think if you put the metal pans back in they are okay with them...they are really cheap to buy

I thought about that. It seems like a hassle though.......I may not have a choice now.

 

[Meryl]

Re: No more B2M????

Quote:

Originally Posted by Ruby_Woo I haven't heard anything.I go to update in 2 weeks, I'll ask and let you guys know. The point is for people that B2M to replenish what they used up, and there for you know bring about return business. Some people definetly abuse it, and in this economy its getting tough. You have to cut cost. I have mixed feelings about this both as an employee and MAC addict. But at the same time no other brand does this. We'll see. Ill keep you guys updated.

How is it possible to abuse B2M? We save up 6 empties and bring them in... what do people do to abuse it?

 

[Okami08]

Re: No more B2M????

I don't understand how accepting depotted shadows hurts them at all. People are paying $3.50 more to get their shadow in a pot instead of in just a pan, and even if you're depotting them and not using them, you're still buying the shadows. I don't see how it benefits them at all not to accept depotted shadows. As long as you're buying more stuff, what do they care whether you've used up what you bought previously?

 

[X4biddenxLustX]

Re: No more B2M????

I'm probably going to take all my empties (which mainly consist of depots) in either tomorrow or tuesday for B2M. I just hope they'll still take depots even though I had no problem doing that just last week.

If they stop taking depots, I'll just stop B2Ming unless I have 6 empties of foundation compacts, l/g, l/s, etc. All those things take FOREVER to use up though so I'll most likely just completely stop.

I agree it is too much of a hassle to pay an extra $3.50 per e/s and then pay to get metal pans and have to glue them in. If I truly want a l/s (only have counters where I'm at) I'll just pay for it out of my own pocket.

 

[panda0410]

Re: No more B2M????

Quote:

Originally Posted by Meryl How is it possible to abuse B2M? We save up 6 empties and bring them in... what do people do to abuse it?

I agree that you cant really abuse a policy in place specifically for returns, but I just want to raise the fact that *some* people have B2M counterfeit packaging..... This isnt everyone of course, but most MAs dont bother to check or cant tell the difference. B2M counterfeit packaging definitely increases the cost to MAC since they are distributing product for inelegible items and increasing the number of items actually exchanged under the programme

 

[SakurasamaLover]

Re: No more B2M????

Counterfeit B2M is probably the main issue here. I would hope they find a better id system for their product instead if d/c B2M.

 

[Meryl]

Re: No more B2M????

Last week, for the very first time, I was told I couldn't, in the future, bring back a depotted item. They excused it that one time and I was able to B2M.

Fair enough.

It's still a great deal.

 

[OfficerJenny]

Re: No more B2M????

People get worked up over it being removed because it is one of the things that makes MAC such a great brand. Without Viva Glam, Kids Helping Kids, and B2M, I don't think I would purchase MAC as much as I do. There are brands for only a couple dollars more that have 10x the quality of a lot of MAC items. It's services like this that really make MAC what it is.

By phasing it out, it's making MAC even less unique, and just another makeup brand, with nothing particularly "special" about it

 

[SMMY]

Re: No more B2M????

B2M is one of the perks that MAC offers to it's customers. Until recently, they didn't offer GWP or have F&F sales. Now it looks like maybe that is where they're headed with promotions in the future. I would be sad to see the program go. In the years I've been purchasing from MAC (probably several thousand dollars over that period), I've only B2M for five items, which is chump change in comparison to what I've spent. I plan on depotting my remaining singles and submitting them in the next couple of weeks to be on the safe side. Now my panties aren't all in a wad over the possible discontinuation of the B2M program, but I would be sad to see it go, as it is a great idea and great public relations for the company. I do hope that they do some sort of recycling program in the future, as it makes me think that there not just some soulless large corporation entity, but that there is still some heart left in the company that brought us the Viva Glam program. Stuff like that does tend to make me more inclined to make purchases from said company.

Yes, I am a softy when it comes to stuff like that.

 

[Meryl]

Re: No more B2M????

Instead of discontinuing the B2M programme -- they could increase the number of empties required.

We could still manage 8 empties or even 10, instead of the 6 that are needed now.

They shouldn't scrap the whole thing.

 

[MMMAC26]

Re: No more B2M????

They are still promoting B2M in Canada. I was at my MAC counter today and the MUA asked if I knew about it, etc. I really hope its continued, at least in North America if they are already phasing out the UK. I've only recently got into MAC so I haven't had a chance to use the program. I personally think B2M is a great selling point for the company, but that's just my opinion.

 

[vocaltest]

Re: No more B2M????

Hey all... big update on exactly why they're stopping B2M in the UK.

I spoke to the manager of the MAC counter in House Of Fraser, Bluewater and she explained that the reason why B2M is stopping is nothing to do with any abuse of the system i.e depots. It is due to that the company which recycles their packaging has gone into administration and they cannot find another company which will take their recycling. She explained that there are companies which will recycle their packaging, but none that will separate glass/plastic from one another, just companies that solely take plastic or solely take glass.
She said that it is more or less stopping immediately but they are currently taking the items but they are being incinerated, not recycled, and that they are no longer promoting it.
But... she did mention that it is possible that if they can find a company that will take glass and plastic together that B2M will return, so keep your fingers crossed!!

So yeah... nothing to do with abuse of the system, purely due to companies suffering from the recession

I did think to myself 'well why don't they just take plastic, or just take glass', but I guess it just complicates things really.

 

[X4biddenxLustX]

Re: No more B2M????

^^ Thanks for clearing things up.

Still any news on how this will effect B2M in other countries like the U.S?

 

[vocaltest]

Re: No more B2M????

Quote:

Originally Posted by X4biddenxLustX ^^ Thanks for clearing things up. Still any news on how this will effect B2M in other countries like the U.S?

I highly doubt it will effect B2M in other countries due to that the company that recycled B2M items was UK based. So as long as the recycling companies elsewhere keep going, then I guess B2M will then. I don't think any other countries have anything to worry about.

 

[TISH1124]

Re: No more B2M????

Quote:

Originally Posted by vocaltest Hey all... big update on exactly why they're stopping B2M in the UK. I spoke to the manager of the MAC counter in House Of Fraser, Bluewater and she explained that the reason why B2M is stopping is nothing to do with any abuse of the system i.e depots. It is due to that the company which recycles their packaging has gone into administration and they cannot find another company which will take their recycling. She explained that there are companies which will recycle their packaging, but none that will separate glass/plastic from one another, just companies that solely take plastic or solely take glass. She said that it is more or less stopping immediately but they are currently taking the items but they are being incinerated, not recycled, and that they are no longer promoting it. But... she did mention that it is possible that if they can find a company that will take glass and plastic together that B2M will return, so keep your fingers crossed!! So yeah... nothing to do with abuse of the system, purely due to companies suffering from the recession I did think to myself 'well why don't they just take plastic, or just take glass', but I guess it just complicates things really.

Thanks Caroline...I am sorry for people in the UK...hopefully they will find another vendor that can accept the recycles....That is probably the reason no one had heard of it in the US......Your information makes complete logical sense.

Still sad..I know there are a lot of MAC buyers in the UK and this is such a great program...I will kepp my fingers crossed too

 

[TISH1124]

Re: No more B2M????

Quote:

Originally Posted by Ruby_Woo I don't think its just the encineration that cost, its giving out free product too. The reason for B2M is to bring about return business. A lot, and I do mean A LOT of people just go trade in w/o a purchase which brings our AUS and IPT low. I think they should maybe switch B2M to only w/ purchase rather than phasing it out. Again, we are the only company who does this. So who knows whats gonna happen. I'll ask and see what they tell me. I don't know why people get too worked up though. I mean MUFE doesn't offer this neither does Smashbox. It is super difficult to apply for a discount card w/ them even if you are a legit makeup artist. If you're a nail tech, or cosmetologist then you're S.O.L cus they don't offer you a discount like MAC does. I think people need to step back and realize that we do offer a lot of great programs such as Viva Glam, B2M, the Pro program and such. Sometimes I think people forget when you get a good thing and start feeling entitlement. I hope B2M isn't completly taken away, but then again only time will tell.

I think people in general get worked up whenever things change that is out of the norm or different from what they have become accustomed to....Just like Taxes...I get worked up everytime they go up...Just a human emotion....I really honestly don't see the comparison between Smashbox and MUFE...maybe because I don't use those brands so what they do doesn't really concern me...
But whatever they decide and it appears we know the answer now...people will have to deal with it..doesn't mean they have to like it...

On another note my sister and friend had no problems getting their MUFE discount...they got it at the same time they applied for their MAC Pro fairly quickly and easily, but they are MA's . Of course I didn't realize that nail techs, etc got discounts with MAC...thats very nice

 

[spacegirl2007]

Re: No more B2M????

since they launched the new website they now have a web-form thing you fill out to send back empties by mail.

well there is a drop down menu for you to select which products you are B2Ming and eyeshadow pot is NOT one of the choices. neither is brush cleaner. theres actually only about 10 products in the drop-down and it seems like there's more than that you can B2M (or should be able to). does this have anything to do with the new policy? i really want to B2M ASAP but i dont have a counter or store near me. normally i would just wait but now im scared to wait.