Pigment jars getting smaller; prices staying the same

[LisaOrestea]

Quote:

Originally Posted by LMD84 i spoke to the pro people on the phone a couple of weeks ago who said that the new jars were already out and that if i did an order there would be no guarentee that i would get the larger jars

You are kidding :|
Aw man, I am so poor right now I shouldnt be buying stuff, but I have been meaning to get kitchmas for ages.

I dont know whether to risk leaving it and then making a CCO trip though :S decisions decisions!

 

[ChloeCariad]

This change is so irritating. I would like them to sell smaller jars, as I only own smaples on account of never using it all, but not even drop the price a little is disgusting!

I love MAC, so I wouldn't boycott entirely but all my loose eye products will be bought elsewhere. Already brands like, Fyrinnae, Aromaleigh and Sassy are catching my eye.

 

[purrtykitty]

The new pigment jar is up on the website.

 

[Ally4MAC]

I ordered on friday, when the website still had them posted as 7.5g. If I get the new jar im going to be so mad. Not what i bought. I sent them an email so i hope they actually send one back.

 

[Ciani]

I was trying to buy all the pigments (addicted to them) but I really am not into the new look of the jars and the fact they cost the same for less product....I'm going to not buy anymore unless I get a chance to hit the CCO. This is really just too bad all around.

 

[Meisje]

Are they long and skinny so that the tops line up with the old jars?

I haven't seen them in person yet.

 

[xKiKix]

Old vs. New MAC Pigment Jar Packaging: A Tale of Comparisons

temptalia did a very detailed comparison and explanation of the old jar vs the new jars. very helpful.

 

[twilightessence]

You know... Someone should start a petition or something so we can all sign it and give it to MAC. I know I love pigments but I'm not going to be buying anymore full sized jars because of this. Its really irritating because a lot of people won't know the difference and will continue to buy

.

 

[LMD84]

i saw temptalias comparaison and to be honest using blondes gold wasn't a good idea - purely because it's one of the metal pigments. i would have rathered that she used a normal one like teal or something. but hey ho - she explained why she did it with that pigment.

i'm still annoyed. they went live on the uk site yesterday so after i put my order of love lace goodies in i then sent mac an email to say how dissapointed with the pigments. even if they had reduced the price by a token couple of pounds it would have been something. i told them that they've now lost a loyal pigment customer and glitters as well

i doubt it'l do much good but i feel better for telling them how i feel

 

[xKiKix]

Quote:

Originally Posted by LMD84 i doubt it'l do much good but i feel better for telling them how i feel

i agree, i'm putting all my pigment needs on hold for quite a LONG time now... i'm actually becoming more interested in other brands pigments now, for some reason its not really the size change that bothers me but the fact that theres no price reduction. they have horrible marketing skills/techniques, they clearly dont understand their consumers' demands. lol.

 

[lilibat]

That comparison didn't work for me, personally. I would need one done with the SAME PIGMENT from both otherwise it's just apples/oranges.

 

[capmorlovesmac]

Quote:

Originally Posted by lilibat That comparison didn't work for me, personally. I would need one done with the SAME PIGMENT from both otherwise it's just apples/oranges.

Comparing the new amount of 4.5g to an old pro Richmetal Pigment with 4.3g of course makes the new 4.5g look not that bad in comparison.. because there is nothing to compare.

But a comparison of an old 7.5g Vanilla to the new 4.5g Vanilla surely would look more shocking. 3g less of product is as if the eyeshadow would decrease to the holiday palette size.

 

[lilibat]

Quote:

Originally Posted by capmorlovesmac Comparing the new amount of 4.5g to an old pro Richmetal Pigment with 4.3g of course makes the new 4.5g look not that bad in comparison.. because there is nothing to compare. But a comparison of an old 7.5g Vanilla to the new 4.5g Vanilla surely would look more shocking. 3g less of product is as if the eyeshadow would decrease to the holiday palette size.

Yeah that whole thing read like a total fanboy defense of the company, to be honest. I don't think it was really fair and kind of made me angry. It was not scientific enough for my liking. I need to see apples/apples comparisons with actual measurements weight & volume. I'd also like to see practical tests done on both jars such as how likely are they to break when dropped from 5 feet on to tile, stability, etc. Maybe I watch too much mythbusters but half-assed 'well it looks kind of ok' comparisons do not feed the kitty.

 

[LMD84]

Quote:

Originally Posted by lilibat Yeah that whole thing read like a total fanboy defense of the company, to be honest. I don't think it was really fair and kind of made me angry. It was not scientific enough for my liking. I need to see apples/apples comparisons with actual measurements weight & volume. I'd also like to see practical tests done on both jars such as how likely are they to break when dropped from 5 feet on to tile, stability, etc. Maybe I watch too much mythbusters but half-assed 'well it looks kind of ok' comparisons do not feed the kitty.

could not agree more!

 

[GlamQueen21]

I ordered Teal pigment before the pigment jars changed. I'm hoping that I'll get the 7.5 gram jar in the mail tomorrow. Even though, I'm starting to like the new pigment jars and I will keep on buying pigments.

 

[Spikesmom]

Temptalia's comparison did nothing for me. Math is math. They are giving us less pigment for the same money. There's no other way to look at it.

 

[gildedangel]

Quote:

Originally Posted by lilibat Yeah that whole thing read like a total fanboy defense of the company, to be honest. I don't think it was really fair and kind of made me angry. It was not scientific enough for my liking. I need to see apples/apples comparisons with actual measurements weight & volume. I'd also like to see practical tests done on both jars such as how likely are they to break when dropped from 5 feet on to tile, stability, etc. Maybe I watch too much mythbusters but half-assed 'well it looks kind of ok' comparisons do not feed the kitty.

I couldn't agree more! I really want to know the volume difference between the two jars! I feel like she should have compared a chubby jar of a perm piggie to a new jar of the exact same piggie. I understand not wanting to buy more pigment but if you are going to do a comparison; it should be done right, you know? I too felt like she felt compelled to either defend MAC or be the devil's advocate in this situation. I did however love the side by side comparison of the size of the jars.

 

[Meisje]

Is there any chance that they reformulated so that the pigments weigh less?

I'm still trying to figure out why they thought this was a good idea or would be palatable to consumers...

 

[capmorlovesmac]

Quote:

Originally Posted by Meisje Is there any chance that they reformulated so that the pigments weigh less? I'm still trying to figure out why they thought this was a good idea or would be palatable to consumers...

I don't think so. The only thing that was "reformulated" was the profit they make which now "weights" more. *bitter*

@ MAC

 

[gildedangel]

Quote:

Originally Posted by Meisje I'm still trying to figure out why they thought this was a good idea or would be palatable to consumers...

The problem is that the average consumer isn't really going to notice. They are probably just going to think that they changed the packaging to look cuter and think nothing of it.

We addicts however, do notice. We notice subtle differences in amounts of product and color and texture that other consumers do not give second thought to. To many customers, red is freaking red. They don't care if it is orange based or blue based or what the texture is as long as it isn't terrible. Keep in mind that most of MAC's overall customers are not the diehard loyal makeup addicts like we are, thus MAC can afford to piss off us loyal diehards because in the end they make more money.

Is MAC money-hungry? I don't think so. I think that they are probably suffering in this economy because people have less to spend in general much less on makeup, and they are trying to make up for lost profits. MAC can do what they want; they are not accountable to their loyal fan base. Although they will lose the business of a lot of loyal pigment fans to other companies, in the end they will still make more money, which is the overall goal of the entire change.