Question about Mac Pro Products - How can I buy / order them?

kare31

Well-known member
I've ordered from the maccosmetics.com, but never over the phone. Are the shipping costs similar to the website rates, or something different?
 

KJam

Well-known member
Shipping is pretty much the same and anyone can order through the 1-800 number. Only members with a pro card will receive a discount, of course. Without the card, you can order any pro item you want - you just pay retail for it.
 

tricky

Well-known member
I placed an order on the MAC Pro phone# ...

last night and the charge still isn't on my card and i didn't get a confirmation email like they said i would.

does it normally take a few days for phone orders to process?

TIA!
 

bebs

Well-known member
wow I've never had them email me about it only call,also remember that charges sometimes take a few days to go though if you dont get word from them tomorrow I would call on monday and ask about it.
 

wildesigns

Well-known member
That's weird. I called Wednesday, my order was here Friday morning. With Sweetie Cake, I called Thursday morning, it was here Friday morning. Always a 2 day delivery for some reason but never an email nor phone call. Too weird. They always ship DHL, too.
 

Colorqueen

Well-known member
Quote:
Originally Posted by wildesigns
That's weird. I called Wednesday, my order was here Friday morning. With Sweetie Cake, I called Thursday morning, it was here Friday morning. Always a 2 day delivery for some reason but never an email nor phone call. Too weird. They always ship DHL, too.

That is really amazing! I can get an order in one or two days, but at times it can take up to two weeks- and we are not that far from each other!!!

I never have had them call or email me for any reason concerning an order before though.

I do know that there is another 800 pro # that someone posted last week that is completely different than the one I usually call, so perhaps it is a different place with different procedures.

The other 800# was open long after the one I usually call is closed so I know that they are in different locations completely.
 

JesusShaves

Well-known member
LE e/s do not come in pro pan form, only pot
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metalkitty

Well-known member
Number for ordering Pro products...

I was just wondering what it is since I can't find it and if anyone can order from it?
 

farra712

Well-known member
I think you just call any of the Pro stores (found on the MAC website) and order from them. The shipping is like a flat $7 in most locations, though. I don't know exactly cause I order on the website cause of my PPID card.
 

MiCHiE

Well-known member
Re: What is the Pro number

1-800-866-6464...I clicked on Customer Service and then Shopping Information.
 

Aussiechick28

Well-known member
MAC PRO - ordering from 1-800 number

Hi Everyone,

Based on what I've read here, I thought anyone could order MAC pro stuff from the 1-800 number.

I just called them and was told that without being a member you are not allowed to order anything.
ssad.gif


Should I just try again and see if I get a different person who might let me, or have they changed the rules?

Thanks!
 
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