Re: Most cliche'd day at MAC ever?
Quote:
Originally Posted by flowerhead
Well I'm thinking in terms of a photo taken without flash in natural light...Most people who know anything about makeup could
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I read and read and read this thread and I was "Should I, shouldn't I...", maybe I shouldn't, but I will.
A good salesperson prouds him or herself into serving the customer to the best of his or her abilities. No one here is saying they wouldn't do it if forced or if the customer was too pushy. My goal never was ultimately the sales, it was the fact that my customers valued my service so much that they would choose me if they had to choose, I liked the loyality, I liked the fact that a customer would trust me to the point that if I knew him or her to a certain extent and they were pressed for time, they would take my advice and came back thanking me for it.
That was my number one goal, to gain my customers' trust. Yes, sales goals are nice, but by gaining my customers' trust I ended up generating more sales.
If an obnoxious person came in with a photo (cell phone or not) and wanted wanted wanted a foundation for said person in the photo, even after all reasoning, I'd probably have to but I wouldn't feel good about it and I'd probably give samples to try out and suggest a gift card instead.
Bottom line? If pressed, would we do it? Unless we had a choice, we would have to? Would we feel that we did a great job? No, I probably would start counting the days until someone came back with the foundation to return it and probably be accused of being a bad professional which certainly is a treat to have at your workplace especially if there are other customers around.
Plus, the odds of someone waltzing up to you with a bare faced photograph in true natural light are slim to none, the person who would be so meticulous to do that would have to know a bit more than your average consumer about makeup and that type of person wouldn't shop for a foundation with a photograph in hand.
I've said more than my two cents, but I think you're missing the point.