UK ladies... What comes out this Thursday?

[Dani California]

Trollydolly, that is terrible. I would complain in writing. I hope you get your money refunded, cheeky swines keeping it for a week!! I'm worried about mine and everyone else's orders now. This is really not good enough, considering how much we all spend on MAC. Their customer service is really going downhill these days. I think I'm gonna boycott for a while too.......

Also, the MA's in my counter were as unfriendly and ignorant as ever today, therefore didn't buy anything there, which is why I ordered online thursday evening.

Hope you get it all sorted. *hugs*

 

[Luceuk]

Quote:

Originally Posted by Dani California Also, the MA's in my counter were as unfriendly and ignorant as ever today, therefore didn't buy anything there, which is why I ordered online thursday evening. Hope you get it all sorted. *hugs*

Which counter was it?

 

[Dani California]

Quote:

Originally Posted by Luceuk Which counter was it?

I go to metro centre one. I find some of them ok, but some are just awful.

Which counter do you go to? I find it depends who is on at Metro one ,as I said, a few of them are really lovely. Mind you, I didn't recognise many of them on there today.

 

[Luceuk]

I go to the Metro Centre too, yeah I've found that some of them are really nice yet other just blank people and when you ask for something they look at you like you're stupid. I think that's why I like buying online.

 

[Dani California]

Quote:

Originally Posted by Luceuk I go to the Metro Centre too, yeah I've found that some of them are really nice yet other just blank people and when you ask for something they look at you like you're stupid. I think that's why I like buying online.

Thats what I've started to do, buy online instead. I just find the whole thing much easier. Some of them are just awful in there, like you say just completely blank you and ignore you, or look at you like you're nuts if they do decide to help you.

Today I was just browsing round all the new stuff and not one of them came over to see if I needed any help or wanted anything. They were all just chatting and doing each others makeup. I only ever buy stuff in there if one of the nicer ones is on and someone approaches me. I hate trying to get their attention or anything, I'm quite quiet and shy to begin with. I do tend to order online now though. Much less intimidating.

How do you find them? I find all the other counters staff in there are great, really friendly and helpful, not at all like the MAC ones, which I think is a shame really

 

[QueenEmB]

the MAs at my counter in bristol are all super friendly but it's a small counter and often i go in lunch hour so i just don't have time to wait for them so i tend to swatch and check stuff out on my own at the counter and then buy online too - esp if there's a free delivery code knocking aronud!

 

[trollydolly]

i find it quite awkward when i got to my counter as well, which again is why i buy online even though the counter is a 5min walk from my house.

 

[x.DOLLYMiX.x]

I can only go the one counter which is in Glasgow, I was there a couple of weeks ago and there was one ma who kept getting my order wrong and I was spending a lot of money. So far at that counter I have only met about 2 really nice ma's. Iam going to london next month so I cant wait to go into the mac stores and see what the ma's are like in there lol.

 

[trollydolly]

Quote:

Originally Posted by x.DOLLYMiX.x I can only go the one counter which is in Glasgow, I was there a couple of weeks ago and there was one ma who kept getting my order wrong and I was spending a lot of money. So far at that counter I have only met about 2 really nice ma's. Iam going to london next month so I cant wait to go into the mac stores and see what the ma's are like in there lol.

dont go to the mac in selfridges, go to the harrods one its much better and the ma's r so helpful

 

[x.DOLLYMiX.x]

Thanks trollydolly everyone says that the mas in selfridges are really rude, I will be avoiding there

 

[as_cute_as_pie]

Quote:

Originally Posted by Dani California I go to metro centre one. I find some of them ok, but some are just awful. Which counter do you go to? I find it depends who is on at Metro one ,as I said, a few of them are really lovely. Mind you, I didn't recognise many of them on there today.

i went there last night to get a painterly paint pot which has been out of stock in newcastle for nearly a month can u believe it?!
and there was only 2 girls around one was on the till writing something and another was helpin a girl choose some l/s but no one asked if i was ok etc even though i was like hello!
so i had to walk over to the girl at the counter and ask nd she was really nice and even gave me a sample of volcanic ash exfoliator cos they didnt have any left (got it and love it

) but ive noticed 2 of them ive never seen before and their quite 'young and blonde' lol

ive never bought online but may consider it... sometimes i dont really like going to a counter when u JUST want to browse and have a play cos usually with me someone will come over and be like omg rnt they gorgeous we jst got them in and in a 'panic' ill be like oh ill just take this!
instead of being like ermm yeh im jst looking.. then walk off heh
odd i know

 

[Wintertulip]

I can't wait to get back to London and have a choice of places to go.

I literally live across the road from the Mac in the local Corte Ingles, but there is usually only one MA at a time working. It's the only one in this area of Spain so not much choice!
There's one particular MA who is always rude to me, ignores me until I've been there a while etc. On Thursday I went to see the new collections and Sonic Chic wasn't out so I asked if they had it. She pointed to the Electro Flash stand and said that they were eye shadows not blushes, as if I were stupid.

Sorry, slightly OT. But I am going to pop into the Pro store on Thursday/Friday and try the Harrods one as everyone seems to recommend it!

 

[trollydolly]

the thing that i always find awkward when i go to a mac store/counter is that the ma's normally always come up and say "hi can i help?", and i always say "no thanks im just looking" but then i find it awkward to approach them when ive decided what it is that i want to buy. it just feels a bit forced for some reason, anyone know what i mean?

and its always embarrasing when i go in and know exactly what i want and they normally look at me like im a twat when i reel off my list. esp if theres a new collection out and theyre not familar with the names.

also, when i go in with my carrier bag full of empties which i want to b2m with i always feel like a bit of a skank when they make me take all of the containers out of the bag and put them onto the counter so they can count them, i always find it mega embarrasing for some reason! lol yesterday when i asked if i could b2m for fast thrill l/s from electroflash the ma said "yeah i suppose" which was a tad rude i think.

 

[vocaltest]

trollydolly i know exactly what you mean. last time i went to a mac counter, they were all just stood there doing nothing but not asking if i needed help (which i did) so i buggered off for a bit n came back and finally someone helped me, and even she wasn't that helpful!
every time i've b2m'd they haven't even counted how many i have in there! i could have two for all they know! i'm really worried cuz tomorrow/today i'm going to brighton and i've never b2m'd there and cuz its freestanding i'm worried they won't take my depots!
i've only ever ordered once online cuz i'm tight and won't pay out for delivery hehe. and when i did order, it came at like..... 7am on my day off and i missed it, so i had to ring up the company who delivered it and pay out an extra £6 for it to come when i could sign for it! so annoying ugh!

 

[Luceuk]

The delivery man who delivers my MAC knows me now

he always leaves it with a neighbour if I'm not in to save the re delivery charge.

 

[x.DOLLYMiX.x]

I think my delivery will come tommorow but I wont be in

I have work

, the last time I missed it they left it with a neighbour, fingers crossed

 

[Jot]

Sorry to hear about all your horrid trips to counters. i have an MA i've befriended in newcastle and i love going to see her.Most of the other girls are great there too.
We need to have a NE meet as there are plenty of us here -either Metrocentre or newcastle then we can have a proper play with there being that many of us. I'm happy to organise it if people are up for it!

 

[melliquor]

Sorry to hear about all your bad experiences. I have had a few especially at the pro store. I hate going there... the mas are so rude and just ignore you no matter if it is busy or not. I don't go there unless I have to because it should be fun shopping for Mac and not make you feel awkward or uncomfortable.

For the girls that don't like the MAs at Selfridges, ask for Lucy... she is brilliant and my favourite MA. She is so nice and friendly and definately knows her stuff. She is the only one I go to when I need foundation help. I would not go there during the peak times... it is crazy. When every I want to see Lucy, I would usually go in the morning on a Saturday when it isn't busy and she can help me w/out feeling rushed.

 

[Dani California]

Quote:

Originally Posted by trollydolly the thing that i always find awkward when i go to a mac store/counter is that the ma's normally always come up and say "hi can i help?", and i always say "no thanks im just looking" but then i find it awkward to approach them when ive decided what it is that i want to buy. it just feels a bit forced for some reason, anyone know what i mean? and its always embarrasing when i go in and know exactly what i want and they normally look at me like im a twat when i reel off my list. esp if theres a new collection out and theyre not familar with the names. also, when i go in with my carrier bag full of empties which i want to b2m with i always feel like a bit of a skank when they make me take all of the containers out of the bag and put them onto the counter so they can count them, i always find it mega embarrasing for some reason! lol yesterday when i asked if i could b2m for fast thrill l/s from electroflash the ma said "yeah i suppose" which was a tad rude i think.

yep, yep, know exactly what you mean. I feel like that all the time. Its just so awkward for some reason isn't it? ugh.

Jot, I keep hearing great things about the MA's in Fenwicks in Newcastle, apparently they are much nicer and way more friendly. I must go there and check it out. I remember when I wanted Fafi hipness blusher, and I made Mr D go in there as he was in Newcastle at the time, poor fella

He said they were all lovely and really really helpful, asked what he wanted, then when it was sold out, suggested other ones I might like. He said they were great!!

Sometimes I wonder if they are like that as I have a sight problem, but it doesn't seem to be that, as everyone is experiencing similar things. And there are a couple of nice ones in there.

 

[as_cute_as_pie]

Quote:

Originally Posted by Dani California yep, yep, know exactly what you mean. I feel like that all the time. Its just so awkward for some reason isn't it? ugh. Jot, I keep hearing great things about the MA's in Fenwicks in Newcastle, apparently they are much nicer and way more friendly. I must go there and check it out. I remember when I wanted Fafi hipness blusher, and I made Mr D go in there as he was in Newcastle at the time, poor fella He said they were all lovely and really really helpful, asked what he wanted, then when it was sold out, suggested other ones I might like. He said they were great!! Sometimes I wonder if they are like that as I have a sight problem, but it doesn't seem to be that, as everyone is experiencing similar things. And there are a couple of nice ones in there.

i work there so know most of them and yeah they are friendly

i suppose the only prob with buyin online is the delievery as if any of my delieveries go back to the sorting office its in team valley and is only open for like 4 hrs a day!

ive done a b2m twice i think and the only thing i would worry about was if they were like well couldn't u of washed it? lol