mae13
Well-known member
In Canada, it was every 2 weeks when I worked there.
And when we opened the store, everyone who was hired, regardless of position, participated in the training. It was 8 hours a day, 5 days a week. The first part covered SOS (Science of Sephora) - skincare, color application, fragrance, as well as the consultation and sales philosophy/techniques. Then we had brand training, which was anywhere from two to several brands a day. We all got gratis for each brand that presented, some more significant than others. (Most of the brands had their own reps presenting, but for some it was the Sephora training team that did so. I'm not sure if that was unique to us, because we had to have bilingual education.)
And when we opened the store, everyone who was hired, regardless of position, participated in the training. It was 8 hours a day, 5 days a week. The first part covered SOS (Science of Sephora) - skincare, color application, fragrance, as well as the consultation and sales philosophy/techniques. Then we had brand training, which was anywhere from two to several brands a day. We all got gratis for each brand that presented, some more significant than others. (Most of the brands had their own reps presenting, but for some it was the Sephora training team that did so. I'm not sure if that was unique to us, because we had to have bilingual education.)