Release dates for the UK

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Anitacska

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I didn't get Pink Cult mostly because it's a matte. I much prefer blushes with a sheen/shimmer. Can't wait for Overdyed to get here, hoping it's tomorrow.

Pink Cult is a matte and MA is a satin - sorry for being confusing!
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Alisha1

Well-known member
I think I'll be receiving Overdyed tomorrow aswell (is it me or is debenhams delivery slow - the price we pay for free delivery!) I'll be getting Indigo Pink with Overdyed and can't wait cause I tried it in store and it's such a pretty colour even though it pulls abit purple when swatched on my hand (I've had bad experiences with purpley-lilac shades in the past).
 

LMD84

Well-known member
I think I'll be receiving Overdyed tomorrow aswell (is it me or is debenhams delivery slow - the price we pay for free delivery!) I'll be getting Indigo Pink with Overdyed and can't wait cause I tried it in store and it's such a pretty colour even though it pulls abit purple when swatched on my hand (I've had bad experiences with purpley-lilac shades in the past).
yeah i guess when the delivery is free they arent as fussed about getting it out quick! or it's because they are busier than usual because of the free delivery!
 

Anitacska

Well-known member
I don't think it's slow at all, I ordered the first lot on Thursday and received it yesterday, that's really only 2 working days, if you don't pay for next day delivery, Mac is just the same.
 

pippa!

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That's really great! I'll be in London next week, so I'll try to get one! Does anyone know where I can find the best Urban Decay counter in London?
And which MAC store or counter do you like best? I've been already at the counters at Harrods and Harvey Nicks, but was not really impressed with the MUAs there. Any recs? Are there also any recent experiences with B2M in London? I've a ton of depotted e/s and I'm unsure whether to take a lot of little black pots with me...

Sorry to highjack the thread, but any help is appreciated!
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TIA!
hmm, i must have got lucky at harvey nicks (although tbf the MUA was terrible at applying makeup on me, but ever so helpful and nothing was too much trouble - unlike a lot of mac MUAs who are incredibly disinterested until you say 'i want to buy this' & then briefly light up until they get you to the till)

selfridges on oxford st is decent imo and they're my first choice to buy mac from... their knowledge of product dates/whether something is ltd edtn or permanent from new collections is useless, but the MUAs (or the ones I've encountered, anyway) are pretty decent skillwise. some have recommended products / shades i never would have considered that are now staples, and they've always been happy to try a ton of products on me. i've not been to a pro store in england tho, so can't really compare, but i've shopped in the times sq pro store and really preferred the staff at the nyc counters i went to :\
 

Sojourner

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^ I agree completely about Selfridges London - clueless about LE stuff but good knowledge and quite helpful otherwise (they seem to have a lot of staff and even then you sometimes have to queue for help), if you can find Lavinia, she is a total sweetheart and very good at matching foundation...but it is an extremely busy counter so if you hate crowds avoid it at peak times (like after 4pm on weekdays). Otherwise I'd go to the PRO store on Fouberts Place or Westfield. Harvey Nichols and Harrods have always sucked when I've gone there, they have the classic snobby approach.
 

angi

Well-known member
Argh! Debenhams sent me my order today - I ordered Spitfire, Mighty Aphrodite, Athenas Kiss, Wonderwoman, Pink Cult and Indigo Pink - but they only send me the Wonderwoman Stuff. I rang them to query whether my order was sent in two parts and they told me they didn't know and I would need to wait ten working days from the order date before they would do anything.

Has anyone elses order been split and arrived successfully? I don't even know whether to try and order the stuff that hasn't arrived on the mac website, because I might end up with it twice (or not at all if it doesn't show!)
 

Sojourner

Well-known member
^ Not sure about MAC stuff but Debenhams always (in my experience) split the order up and send in parts...it's probably a logistics thing, I wouldn't worry
 

pippa!

Well-known member
Argh! Debenhams sent me my order today - I ordered Spitfire, Mighty Aphrodite, Athenas Kiss, Wonderwoman, Pink Cult and Indigo Pink - but they only send me the Wonderwoman Stuff. I rang them to query whether my order was sent in two parts and they told me they didn't know and I would need to wait ten working days from the order date before they would do anything.

Has anyone elses order been split and arrived successfully? I don't even know whether to try and order the stuff that hasn't arrived on the mac website, because I might end up with it twice (or not at all if it doesn't show!)
i've had non-mac orders split (eg fashion/homeware) and everything arrive still :) it's not an issue, the only thing you need to worry about with debenhams (in my experience) is to check their update emails with a fine tooth comb! i had a problem & stopped ordering from them because everytime i placed a cosmetics order (usually illamasqua tbf) something would get cancelled (but it wouldn't be out of stock! you could re-order it on the website :\). so long as your latest update email doesn't say that the other goodies have been cancelled you should be fine :)
 

Anitacska

Well-known member
My first order had both WW and Jeanius in it, so not sure why yours has been split, but they do sometimes do that. Is there no info on the despatch note re the rest of the order?

My second order didn't come today, hope it will be here tomorrow, I want Overdyed and can't wait to properly try out the Sheen Supreme lipsticks.

Argh! Debenhams sent me my order today - I ordered Spitfire, Mighty Aphrodite, Athenas Kiss, Wonderwoman, Pink Cult and Indigo Pink - but they only send me the Wonderwoman Stuff. I rang them to query whether my order was sent in two parts and they told me they didn't know and I would need to wait ten working days from the order date before they would do anything.

Has anyone elses order been split and arrived successfully? I don't even know whether to try and order the stuff that hasn't arrived on the mac website, because I might end up with it twice (or not at all if it doesn't show!)
 

angi

Well-known member
That's the weird thing, from the relayed information (the package was delivered to my boyfriend) there were two dispatch notes in there with all the items detailed, wonderwoman stuff on one, and jeanius on the other. That's what made me think they were all supposed to be in the same package, and it seemed to throw Debenhams customer service a little too.

Thanks for advice everyone. I think I might wait until the end of the 4th working day (tomorrow) and then give them another call to see if anyone can shed any light on it. I wish they had an option in the 'my account' bit on the Debenhams website where you can track your order and see if it's been split.
 

Anitacska

Well-known member
Just had mine. One with chocolate chips (they melt really nicely rolled up in a hot pancake, mix white and milk ones together, yum yum), one with Nutella and squirty cream, one with raspberry jam, and one with maple syrup. In my defence, they were all fairly small.
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yes happy pancake day guys!! what will you be having on yours?!
 

LMD84

Well-known member
yeah yeah... i bet they were huge! lol! but it's allowed because it's pancake day!! and your pancakes sound amazing! i shall have one with nutella and one with lemon and sugar :) and nick is also having a savoury one with ham and mushroom. i don't know how he can have them with non sweet things as a topping! hee hee!
 

seabird

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i got my debenhams order in two parts today. in one parcel was a msfn, in the other parcel was a blush and 3 pro pan refills. unfortunately the blush shattered during transit, i've been on the phone to debenhams twice today and both assistants were quite frankly crap and i'm disappointed in debenhams customer service! i'm not asking the world, i just want my blush replaced goddamnit. won't be ordering from them again..

Argh! Debenhams sent me my order today - I ordered Spitfire, Mighty Aphrodite, Athenas Kiss, Wonderwoman, Pink Cult and Indigo Pink - but they only send me the Wonderwoman Stuff. I rang them to query whether my order was sent in two parts and they told me they didn't know and I would need to wait ten working days from the order date before they would do anything.

Has anyone elses order been split and arrived successfully? I don't even know whether to try and order the stuff that hasn't arrived on the mac website, because I might end up with it twice (or not at all if it doesn't show!)
 

angi

Well-known member
Yep, I feel exactly the same. I phoned them after work to try and see if I could get someone to confirm whether it was normal that all items were on the dispatch note I received, but not in the package. The girl I spoke to mistakenly thought it had been over ten days since I ordered and said she'd raise a query and get someone to call me back, then just hung up. Next thing I've had an order update with 'goods received' on the items I hadn't got. I rang them up to find out what it meant and the lady I spoke to said that she understood I'd asked for a refund. Er..... no. So I had to reprocess the order with her, which is really annoying because all I wanted was the items that I'd ordered! If I'd had to wait ten days for that, I'd have been really annoyed. It's a far cry from MAC customer service.

Are they going to replace your blush for you?
 
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