MAC has repeatedly shown me time and time again that they don't value or respect their customers, that their completely incompetent at handling their own collection releases, and utterly inept at making any attempts to correct their past failures. If I decide to play with a snake, should I be angry if the snake bites me back?
I purchase from other brands - NARS, Chanel, Dior, YSL. The makeup is better quality and I don't feel like I have to go through these hoops to get their products. MAC is not an independent mom & pop shop. They're a corporate brand that has access to a lot of resources and should know how to handle these launches more professionally.