RiRi Hearts MAC Summer Collection (June 18, 2013)
- Thread starter luvlydee
- Start date
miss0annette
Well-known member
Me too!!
I'd vote him BF of the Year!
I don't even tell my BF when I buy. He would "kill" me. lol
PixieDancer
Well-known member
Ok I'll try to keep this short. Just got off the phone w Laura in CS at MAC. I called them since I hadn't heard back and my "48 hours" had passed. She was very nice! And VERY frustrated. She did not hesitate with multiple apologies, which honestly was so helpful in and of itself. She told me to give them 48 more hours to sort it out. She had a mile long spreadsheet she was referencing. She said they are basically trying to sort out what orders were damaged, cancelled, backordered, etc. She said they are dealing with people with damaged items first. Then they will address the BO's if they have any stock left over. So she said there may be a chance they can replace my damaged lipsticks, but I am waiting 48 more hours to find out.
elegant-one
Well-known member
Very pretty on you! Love itRiri boy went onto my lips like butter it was extremely soft. Then it dried but wasn't stiff. Loving it.
PeachTwist
Well-known member
Can you guys believe Heaux is selling on UK eBay for £150?!
It's a Buy It Now price! When I saw it earlier, there were 8 people watching it. WHY do people do that to themselves? It's just a lipstick ffs! It isn't worth the extra money! Sure, get a CP -- but if not, why pay such a ridiculous price?
It's a Buy It Now price! When I saw it earlier, there were 8 people watching it. WHY do people do that to themselves? It's just a lipstick ffs! It isn't worth the extra money! Sure, get a CP -- but if not, why pay such a ridiculous price?
elegant-one
Well-known member
So, just got off the phone with the SAME cs lady I talked to the other day. Anyhow, they are calling me asap tomorrow morning. A gazzillion apologies, but she was super nice & understanding. We'll see
oh, & don't you love it when the UPS guy treats your package like a football or a hockey puck
& then, most times my USPS mail looks like they drove over it a few times, tire tracks & all
oh, & don't you love it when the UPS guy treats your package like a football or a hockey puck
Tonetone711
Well-known member
I hope they also don't cancel back orders to make up for the damaged stuff 
I'm hoping they're marked "sold out" to ensure stock...good luck on all the damaged lippies though everyone!
I'm hoping they're marked "sold out" to ensure stock...good luck on all the damaged lippies though everyone!
miss0annette
Well-known member
That would be horrid! My RRB is on BO.I hope they also don't cancel back orders to make up for the damaged stuffI'm hoping they're marked "sold out" to ensure stock...good luck on all the damaged lippies though everyone!
maclovin baby
Well-known member
I think they should send some to stores and have people with the damaged lipsticks come in and exchange because you know there is going to be people trying to lie about a broken lipstick just to get another one....just sayin
allthingsglam
Well-known member
Riri boy looks sooooooo pretty on u. And I'm loving your hair I have been wanting to get mines like that for awhile oneday I willRiri boy went onto my lips like butter it was extremely soft. Then it dried but wasn't stiff. Loving it.
MaitaiFluff
Well-known member
My goods have arrived and now I'm impatiantly waiting to get off of work so I can rush home and play. I've been loving everyone's pictures. You all look gorgeous!!
PixieDancer
Well-known member
I'd LOVE that option. And I'd happily send MAC back all my damaged crappy lipsticks.. I actually INSISTED on it today when speaking w the Supervisor! I told them to send me a shipping label because I wanted them to get a nice look at my heartbreak!
allthingsglam
Well-known member
I hate that happened to u how can u be happy about the collection with broken lippies.mac needs to fix that for u and all others asap
maclovin baby
Well-known member
They should, they're the ones who messed up...this is gonna sound bad but id settle for a broken heaux
lilinah
Well-known member
Well, my Black Box should be waiting for me at home. My UPS guy treats my pkgs nicely, as does my USPS guy. Guess i'm lucky.
I hope i'm lucky and my RiRi Boy and my Heaux lipsticks and my Barbados Girl Lustre Drops are all in decent condition... I'd hate to have to enter the queue of ppl with damaged goods.
MAC really dropped the ball on this one.
Oh, yeah, and i am behind 1,100 msgs on this board!
I hope i'm lucky and my RiRi Boy and my Heaux lipsticks and my Barbados Girl Lustre Drops are all in decent condition... I'd hate to have to enter the queue of ppl with damaged goods.
MAC really dropped the ball on this one.
Oh, yeah, and i am behind 1,100 msgs on this board!
PeachTwist
Well-known member
Y'all have me terrified my CP'd Heaux & RRB are gonna arrive broken. I won't even be able to complain as it won't be my MAC to complain to!
butterflyeyes
Well-known member
It's a nice idea BUT I don't trust stores to solely use them in swaps. Make us send the damaged lippies in (MAC covering the shipping of course). I have no issue with that at all. Besides...if they were to send lippies to stores what happens to those of us that have damaged lippies but no actual MAC store in our cities? I'd have to go 100 miles for a true MAC store. The only thing I have here is one MAC counter in Dillards lol.
trina11225
Well-known member
there are plently of macs out here.
