tchristi
Well-known member
Thanks ladies I contacted nordstrom and they are sending me a replacement, and I will return the one I have.My very first set came from Nordstroms..........mostly all powder I called them & they immediately sent me out a replacement. I complained about the lack of adequate protective inner packaging. They said they would deal with that, but obviously not. Sad
Nordstrom has outstanding customer service. With how much they cost, you should exchange them if you're not 100% satisfied. I don't think Nordie's will give you any hassle at all.
Nordstrom always does that. horrible packaging
Mine came packaged like that too! The lone piece of packing paper wasn't even all the way around the balls, just kinda pushed in at the back. hboy:
:agree: @tchristi , if you're unhappy in the condition they arrived in, return them. Those little balls cost way too much money to have them arrive in a state other than pristine.