AnastasiaRuth
Well-known member
True,
Sephora VIB Rouge Exclusive Vice Palette
- Thread starter kpxgenie
- Start date
AnastasiaRuth
Well-known member
Something told me that there would be website issues.. I was up at that time and tried but it didnt go through and I went to sleep.. LOL. knocked out. I woke up at 8:30 as any other day then ordered off my phone. Did you ladies notice that it wasnt announced that it was up until 9 somethg? Thats when I got my in stock email although I had already purchased it by then. The 4 am (EST) was a waste of time.
MissTT
Well-known member
This palette was not as exciting as I wanted it to be. Vice 3 is more appealing and I've decided I'm not buying that one because I only want one row of colors. The LTD is also less exclusive now being released for a third time. Oh well. I think I'll offer mine to my daughter, but I'm not even sure if she would want it.
nanluvsbutee
Well-known member
I tried ordering earlier this morning, as well, but couldn't. Tried to add to cart but it said out-of-stock...
shimmercoconut
Well-known member
This was in stock on urban decay website yesterday. When I got the email they were gone. Its a pretty palette due to the packaging and arrangement of colors. It would have been nice to add to the collection but I'm sure I have tons of dupes, oh well
kirari
Active member
After their black Friday fiasco, you'd think UD would have went out of their way to make sure this wasn't another PR nightmare like it's become. The whole "why'd you cancel your order, what'd we do" styling of the cancellation notice they keep sending it just some more salt in wounds.
I was in limbo about whether or not mine would ship or be cancelled, but I finally got a shipping notice at 3am this morning. It looks like the cancellations were luck of the draw, because I definitely wasn't one of the first to order. I wonder if the whole quick order work around didn't have a hand to play in who got cancelled and who didn't.
I was in limbo about whether or not mine would ship or be cancelled, but I finally got a shipping notice at 3am this morning. It looks like the cancellations were luck of the draw, because I definitely wasn't one of the first to order. I wonder if the whole quick order work around didn't have a hand to play in who got cancelled and who didn't.
Tarabotti
Well-known member
Did Urban Decay cancel some of the Vice Limited palette orders or just some Black Friday orders?
mousygiggles
Well-known member
They canceled ones with multiple orders that looked like resellers and the ones that ordered BF and more than one LTD. They did it to be fair and stop evilbayers.
kirari
Active member
Both. I've talked to several people that hadn't ordered multiples of VLTD or anything on Black Friday that were cancelled.
From reading the complaints on Facebook and Twitter, it looks like they accidentally oversold the Vice LTD palette like they did with the Black Friday special. At least they admitted they screwed up on the Black Friday special and gave out coupons for their error. With the amount of website problems they've been having lately, it's not that hard to imagine happening on this one, too.
From reading the complaints on Facebook and Twitter, it looks like they accidentally oversold the Vice LTD palette like they did with the Black Friday special. At least they admitted they screwed up on the Black Friday special and gave out coupons for their error. With the amount of website problems they've been having lately, it's not that hard to imagine happening on this one, too.
Heidi K
Well-known member
I got a shipping confirmation for my Vice LTD palette this morning.
I am going to admit, I was a little anxious about it.
Urban Decay's website (even after the redesign) is terrible. Most of the time, I can't get previews to load.
Usually (unless they have a sale or something exclusive to UD.com) I try to buy from Sephora or Ulta. At least then I get some sort of loyalty points.
I am going to admit, I was a little anxious about it.
Urban Decay's website (even after the redesign) is terrible. Most of the time, I can't get previews to load.
Usually (unless they have a sale or something exclusive to UD.com) I try to buy from Sephora or Ulta. At least then I get some sort of loyalty points.
fashiong1rl
Well-known member
i just got my vice LTD palette from urban decay and the mirror is shattered. they packaged it in an envelope. i'm waiting for a call back from urban decay management as to how they're going to handle this b/c it's sold out and they can't me a replacement.
Vandekamp
Well-known member
Bummer. That sucks.
AnastasiaRuth
Well-known member
Oh no!! Yours didnt come in bubble wrap?? Mine did and it arrived yesterday. I hope they give you some money back..
Shars
Well-known member
Damn! That sounds like the fiasco with the Lorac Mega Pro palettes all over again.
Vandekamp
Well-known member
Yup. I hope CS makes it better.
fashiong1rl
Well-known member
Quote:Originally Posted by AnastasiaRuth
Oh no!! Yours didnt come in bubble wrap?? Mine did and it arrived yesterday. I hope they give you some money back..
my palette was packaged in a lightly padded envelope. I've ordered from UD many times before and everything has always been shipped in bubble wrap and a box.
Oh no!! Yours didnt come in bubble wrap?? Mine did and it arrived yesterday. I hope they give you some money back..
my palette was packaged in a lightly padded envelope. I've ordered from UD many times before and everything has always been shipped in bubble wrap and a box.
fashiong1rl
Well-known member
Quote:Originally Posted by Shars
Damn! That sounds like the fiasco with the Lorac Mega Pro palettes all over again.
i was thinking the same thing.
Damn! That sounds like the fiasco with the Lorac Mega Pro palettes all over again.
i was thinking the same thing.
fashiong1rl
Well-known member
Quote:Originally Posted by Vandekamp
Yup. I hope CS makes it better.
thanks! i'll keep you girls posted.
Yup. I hope CS makes it better.
thanks! i'll keep you girls posted.
AnastasiaRuth
Well-known member
Smh, wow.Quote:Originally Posted by AnastasiaRuth
Oh no!! Yours didnt come in bubble wrap?? Mine did and it arrived yesterday. I hope they give you some money back..
my palette was packaged in a lightly padded envelope. I've ordered from UD many times before and everything has always been shipped in bubble wrap and a box.
