Lime Crime Lipstick

KEvers

Well-known member
Omg!! This is the SAME retailer that I found purchases on when talking to my bank! I am not a gamer so I immediately filed a fraud case with my bank. This happened right after I reluctantly made my first purchase with Lime Crime! I hope DD gets what she has coming to her!!
 

KEvers

Well-known member
Have to add to the hacking convo, my card info got stolen. It's funny bc whoever used it used it to purchase video games off Origin.com, and as a gamer I do have an Origin account but always use PayPal on it, so I couldn't figure out how they got my info. Then last night I was on LC's Instagram and saw others mention Origin and was like omg!! It was the card I used for Venus in Dec, the card I used for Cashmere in Jan is fine. This same thing happened to me during the NYX $1.12 sale a few years ago, when a site is flooded with traffic it makes it easy to hack which is why I always try to wait for hype to die down rather than try to force an order through
 

Haven

Well-known member
I ordered cashmere during the January restock. Today I received a fraud alert from my credit card company. Someone tried to fraudulently charge over $5K on my card today. Fortunately it was from sites that I never buy from and for amounts that were outrageous, so my cc company immediately red flagged everything. All of the charges were still pending, and I cancelled my card right away. Therefore I am not liable for any of the charges. No more lime crime for me. DD initial response to all of this and the hassle I went through today has solidified this. Plus the previous scandal was concerning.
 

Shars

Well-known member
I ordered cashmere during the January restock. Today I received a fraud alert from my credit card company. Someone tried to fraudulently charge over $5K on my card today. Fortunately it was from sites that I never buy from and for amounts that were outrageous, so my cc company immediately red flagged everything. All of the charges were still pending, and I cancelled my card right away. Therefore I am not liable for any of the charges. No more lime crime for me. DD initial response to all of this and the hassle I went through today has solidified this. Plus the previous scandal was concerning.
Wow! $5K!! I'm glad there were able to catch the charges in time. I can't imagine waking up to find my account empty!
 

Haven

Well-known member
Wow! $5K!! I'm glad there were able to catch the charges in time. I can't imagine waking up to find my account empty!
Yes it was pretty stressful to deal with. They tried to order a $2500 watch, some electronics, and other big ticket items. Luckily I have decent fraud protection on my accounts, and none of the charges fit my usual purchase patterns. Therefore this and the high monetary amounts triggered an alert right away.
 

Vandekamp

Well-known member
That should have been the first response!
iagree.gif
 

dash4

Well-known member
I still love my Lime Crime products and I hope they can fix it soon, I'm not angry at them because I know any site can be hacked im just like about my info being stolen. I totally thought it came from my Origin account but that was just a coincidence
Oh it is fixed.. The charges eventually dropped off. My bank told me that might happen, because the card was cancelled and some online retailers will stop the charges once they find out a card has been closed.. ??!?! Whatever the case - it did finally disappear, but my money was sort of held hostage for over 2 weeks, because I could not spend it or transfer it back to savings until it either went through and my bank reimbursed me.. or it dropped off.

I am glad the mystery of how it happened has been solved.. I was thinking maybe my antivirus / internet security software was not working properly..and I went out and bought new software.. I was freaked out, because like I said - that hasnt happened to me in years..
 

Haven

Well-known member
Oh it is fixed.. The charges eventually dropped off.  My bank told me that might happen, because the card was cancelled and some online retailers will stop the charges once they find out a card has been closed.. ??!?!  Whatever the case - it did finally disappear, but my money was sort of held hostage for over 2 weeks, because I could not spend it or transfer it back to savings until it either went through and my bank reimbursed me.. or it dropped off.   I am glad the mystery of how it happened has been solved.. I was thinking maybe my antivirus / internet security software was not working properly..and I went out and bought new software.. I was freaked out, because like I said - that hasnt happened to me in years..                         
I am glad that the source of this mess has been uncovered. This just happened to me today, but I had been reading about what was happening to other people who bought from the lc site. Therefore I am pretty certain that someone stole my info when I ordered from lc. I am still taking other precautions though just in case.
 

LiliV

Well-known member
I ordered cashmere during the January restock. Today I received a fraud alert from my credit card company. Someone tried to fraudulently charge over $5K on my card today. Fortunately it was from sites that I never buy from and for amounts that were outrageous, so my cc company immediately red flagged everything. All of the charges were still pending, and I cancelled my card right away. Therefore I am not liable for any of the charges. No more lime crime for me. DD initial response to all of this and the hassle I went through today has solidified this. Plus the previous scandal was concerning.
Woah 5K! Mine was 3 separate charges of $60, what I'm guessing was 3 games
 

dash4

Well-known member
Woah 5K! Mine was 3 separate charges of $60, what I'm guessing was 3 games
IIRC, I had 3 $60 charges too.. and 3 charges of around $20+ each..

I just tried to go on LCs website and it is offline... maybe they are trying to fix the issue??
 

Haven

Well-known member
I am glad you caught it in time.. It is a pain in the ass - having to update accounts my CC is attached to..and scary that someone had our personal information..   I was just looking at my CC information.. Three days after I purchased from LC - the charges showed up.  Mine totaled about $250.. There were  6 charges -- all to that origin gamer website.   I can not believe someone charged that much on your CC.. I wonder if the perp realized that LC is onto them.. and decided to try to get as much as possible before they got shut down?            IIRC, I had 3 $60 charges too.. and 3 charges of around $20+ each.. I just tried to go on LCs website and it is offline... maybe they are trying to fix the issue??  
I check my accounts everyday and have only ever had small problems before. Usually something like a double charge from nordstroms for a lipstick or another small charge. There is some room on the cc that they were trying to use bc I am not near my limit, so it seems like they were trying to max it out. Fraud on this magnitude has never happened to me before. I am very thankful that I did not use a debit card for the lc purchase. DH said that they must have thought "go big or go home." Maybe banks and cc companies are becoming more aware of what is happening with lc purchases and Internet hacking/fraud, and the crooks are trying to beat them to the punch - so to speak.
 

LiliV

Well-known member
IIRC, I had 3 $60 charges too.. and 3 charges of around $20+ each.. I just tried to go on LCs website and it is offline... maybe they are trying to fix the issue??  
So weird we have the same charges! The $20 were most likely downloadable content packs for different games. And yep they mentioned they took the site down temporarily to get a handle on the hack situation, which I think is a good idea
 

Shars

Well-known member
Maybe banks and cc companies are becoming more aware of what is happening with lc purchases and Internet hacking/fraud, and the crooks are trying to beat them to the punch - so to speak.
I am sooo wary of using my debit card online these days. I always just transfer money to my CC now. It's better for gaining miles anyways so win/win!

LOL @ your hubby saying "go big or go home!"
 

pretty_melody

Well-known member
God this is getting annoying I feel awful for everyone who got their cards info stolen. I can only imagine how pissed everyone is. I wonder if they'll ever provide any timely updates and when their gonna put the site back up. I seriously hate how badly I still want that damn Venus palette ugh.
 
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