Medgal07
Well-known member
They ALWAYS offer a new perk AFTER I place an order.
All Things Sephora
- Thread starter Bcteagirl
- Start date
Medgal07
Well-known member
OMG! Was this recent???
Medgal07
Well-known member
I'm a documentation hound and was able to remedy this pretty quickly. They were just pissed-off about it because they looked like complete morons.
montREALady
Well-known member
Anyone getting this 500pt perk?
Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
MAKE UP FOR EVER: Artist Color Stars
Limited quantities are available, so once this product is gone, it’s gone.
Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss.
MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz)
MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz)
MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz)
MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz)
Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket.
Questions? Please contact customer service at 877-SEPHORA.
Thanks for being a Beauty Insider.
500 Points
Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
MAKE UP FOR EVER: Artist Color Stars
Limited quantities are available, so once this product is gone, it’s gone.
Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss.
MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz)
MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz)
MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz)
MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz)
Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket.
Questions? Please contact customer service at 877-SEPHORA.
Thanks for being a Beauty Insider.
500 Points
msvluvsmac
Well-known member
I'm thin
Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpickedI'm thinking about picking it up in the store so I won't have to order anything online in order to get it (I just placed an order yesterday). Are you?Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
[COLOR=FF3366]MAKE UP FOR EVER: Artist Color Stars[/COLOR]
Limited quantities are available, so once this product is gone, it’s gone. Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss. MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz) MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz) MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz) MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz) Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket. Questions? Please contact customer service at 877-SEPHORA. [COLOR=FF3366]Thanks for being a Beauty Insider.[/COLOR]
[COLOR=CC0000]500 Points[/COLOR]
bambookoalatree
Well-known member
They get mad real quick! An SA screamed at me and hung up swearing! All I asked nicely was for someone who knew what I was talking about to please come come to the phone if the manager no longer was allowed.. Which is odd. I think that 500 pt perk may not be full sized eyeshadows, but please don't quote me as I've seen different sizes listed by Sephora in three different places. $21 each.. What you spent $500 to get in points, it doesn't seem fair if they aren't full size so here's hoping! Sephora is tricky!
Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
[COLOR=FF3366]MAKE UP FOR EVER: Artist Color Stars[/COLOR]
Limited quantities are available, so once this product is gone, it’s gone. Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss. MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz) MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz) MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz) MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz) Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket. Questions? Please contact customer service at 877-SEPHORA. [COLOR=FF3366]Thanks for being a Beauty Insider.[/COLOR]
[COLOR=CC0000]500 Points[/COLOR]
I'm betting it is just a paper card of eyeshadow samples. I would like this reward though. But I just placed an order last night... Hopefully it will be in stores.They get mad real quick! An SA screamed at me and hung up swearing! All I asked nicely was for someone who knew what I was talking about to please come come to the phone if the manager no longer was allowed.. Which is odd. I think that 500 pt perk may not be full sized eyeshadows, but please don't quote me as I've seen different sizes listed by Sephora in three different places. $21 each.. What you spent $500 to get in points, it doesn't seem fair if they aren't full size so here's hoping! Sephora is tricky!
purplerinne
Well-known member
yes from 2 days ago when those Mac brushes were online for $22 instead of $42. Now i checked my account and 3 charges posted which are correct and of course the 3 incorrect ones are pending and i can't dispute it. it's about $135 of incorrect charges.
montREALady
Well-known member
They make absolutely no sense.I remember when it happened to you before. They need to get their friggen act together! Unbelievable they can not tell you why..
I know, right? That’s like a cop giving you a ticket and telling you to figure out what law you violated.. it makes zero sense..
Quote: Originally Posted by laurennnxox
Exactly!!
@YarahFlower Tweet Mr. CEO! Maybe the gift card was stolen? I know you said you got it and it could be from someone you trust, but I'm just saying. I know people hustle gift cards all the time. People buy them off them without even knowing.
Vandekamp
Well-known member
No. This does not appeal to me.Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
[COLOR=FF3366]MAKE UP FOR EVER: Artist Color Stars[/COLOR]
Limited quantities are available, so once this product is gone, it’s gone. Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss. MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz) MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz) MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz) MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz) Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket. Questions? Please contact customer service at 877-SEPHORA. [COLOR=FF3366]Thanks for being a Beauty Insider.[/COLOR]
[COLOR=CC0000]500 Points[/COLOR]
Prettypackages
Well-known member
oh wow... that's so messed up.
Bronwyn
Well-known member
Hey All, So I attempted to make an order on sephora.com. It kept not going through and gave some weird error message. I was using a prepaid reloadable visa which has worked fine in the past on this site. Then, I looked at my visa account, and the amount I was attempting to pay for my order was marked under pending transactions. I've emailed sephora about this. Is it taking longer because of the payment I used? Also, my items are still in my basket which makes this extra confusing. Hoping this will get cleared up soon. If the things I'm trying to purchase go out of stock, I'm going to be even more frustrated than I already am. I got an automated email when i emailed sephora that said there was an unusual amount of email inqueries so it would take them longer to get back to me. Is this happening to other people?
MakeupAddict22
Well-known member
I'm not sure if its happening to others but I would call them right away don't wait
shontay07108
Well-known member
Guys, I went to the Bite lab this morning and it was an amazing experience. Seriously, if you can go do it. I'm definitely going back. I only had to wait about 20 minutes and the lady helping me was so nice. Going in, I really had no idea what I was going to get, but I knew I wanted 2. Also, I knew I wanted something I couldn't find or haven't found elsewhere. One is a dark coral/brown shade. I explained to her I wanted something more fall, kinda rusty and she got it. The other is like a fuchsia/berry shade that I don't usually buy, but tweaking it I made it my kind of color. That one I got the rose gold in and it's beautiful. There was a jar of the rose gold dust and I wanted to take it and just roll in it and walk around like a fairy. I got that one in a cherry scent that I want to eat. It's amazing. The coral shade has a vanilla scent. Every single color she mixed and I tried on I loved. I must've tried about 6 shades and there wasn't a bad one. Either she's really awesome, Bite products are awesome or I'm a crazy lipstick lady because I kinda had the itch to buy them all. All that trying on didn't wear me out because she had me use the Bite lip mask, exfoliator and lipstick remover. I have a new appreciation for that lip mask. It's not so bad if you blot it off after a few minutes instead of trying to wear it throughout the day. My lips are still so soft. The lady also volunteered some info: she said there will be new lip liners next year. Wood pencils, not the twist ups and they'll be better than ever. I've never tried the liners, but I will give those a go. She said there will be several holiday sets and something coming next month and why the hell can I not remember? I'm usually so good at that. Anyway she just emphasized that it's going to be really exciting from this point on & that a lady that develops the products is developing something right now, a gloss I think that packs crazy pigment. I don't know when, but I gotta get back there and make a few more. Maybe I'll suffer through the cold for my birthday and get a few. I still don't know how to get there by train because I took the car today. Probably won't be doing that again. :lol:
msvluvsmac
Well-known member
That happened to me before with a prepaid VISA. I called and they said that the order didn't go through but they had no explanation why and told me to call the card company. I called VISA and they said the order hadn't gone through but that there was a hold by Sephora for the amount of the order and that it would take 7 business days for the money to clear off of my card. After that, I never used a prepaid card again to order from them. It's so weird.
Bronwyn
Well-known member
The weird thing is it worked the other time I used it. I was reading the faq's and apparently sephora puts temporary holds on certain forms of payment. Yeah, mine has the 7 day policy too. It's annoying because it's the only way I can order online. I really wish they took debit, not paypal, just debit. I'm hoping the order does go through or that the hold leaves. But it's just frustrating when you're planning to spend a decent amount of money and they make it so difficult.
shontay07108
Well-known member
I forgot they even made lipsticks. I wish they had thrown in a mini powder, too.My little Hourglass promo came! The lipstick seems sooooo tiny even for a sample lol but it's a pretty red and I've never tried their lipsticks
boschicka
Well-known member
So we have Macy's quadruple charging us, Sephora putting holds on forms of payments they no longer accept, and Sephora randomly cancelling orders? Why can't anyone do things properly?
I'm still fighting with Nordstrom about a return they accepted but then never credited back to my card. I called Nordies at first and they said to have someone from my bank contact them. My bank said I had to open a dispute but never asked for any supporting documentation. Now Nordstrom is saying I never contacted them, never returned an item, etc. So my bank is asking for all this information from me within the next 2 days or I lose out. Why didn't they ask for this info ages ago?!? I have an email from Nordstrom saying they received the item and will issue me a credit to my original form of payment. They just never did the last part!
I'm dead inside. Shopping online is becoming a debacle, but the alternative is even scarier.
I'm still fighting with Nordstrom about a return they accepted but then never credited back to my card. I called Nordies at first and they said to have someone from my bank contact them. My bank said I had to open a dispute but never asked for any supporting documentation. Now Nordstrom is saying I never contacted them, never returned an item, etc. So my bank is asking for all this information from me within the next 2 days or I lose out. Why didn't they ask for this info ages ago?!? I have an email from Nordstrom saying they received the item and will issue me a credit to my original form of payment. They just never did the last part!
I'm dead inside. Shopping online is becoming a debacle, but the alternative is even scarier.
boschicka
Well-known member
I was just thinking the other day that their lipsticks seem underrated! I have two of them and they are lovely. I hope you love it.
