Medgal07
Well-known member
They ALWAYS offer a new perk AFTER I place an order.
They ALWAYS offer a new perk AFTER I place an order.
OMG! Was this recent???omg it happened to me! I have 6 pending transactions bc they charged me when I placed the orders and then again when it shipped....then some random charge! thank god I didn't use my debit
I'm a documentation hound and was able to remedy this pretty quickly. They were just pissed-off about it because they looked like complete morons.I could prove they messed with me on multiple occasions as well as violate their own terms! Because of that, I got them to kiss my a$$ but they're still not reliable imho. I try to avoid it. But, if you can prove it and throw their illegal activity and how many thousands you've given their way.. You just may get what you want with no questions asked.. Just saying.. But be sure you can prove it. I'm talking numerous phone calls, emails, receipts, bank calls, records, tweets, DM's, everything! They got to expand and lessen the great customer service thanks to our money. Remember that. <3
Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpickedI'm thinking about picking it up in the store so I won't have to order anything online in order to get it (I just placed an order yesterday). Are you?Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
[COLOR=FF3366]MAKE UP FOR EVER: Artist Color Stars[/COLOR]
Limited quantities are available, so once this product is gone, it’s gone. Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss. MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz) MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz) MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz) MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz) Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket. Questions? Please contact customer service at 877-SEPHORA. [COLOR=FF3366]Thanks for being a Beauty Insider.[/COLOR]
[COLOR=CC0000]500 Points[/COLOR]
They get mad real quick! An SA screamed at me and hung up swearing! All I asked nicely was for someone who knew what I was talking about to please come come to the phone if the manager no longer was allowed.. Which is odd. I think that 500 pt perk may not be full sized eyeshadows, but please don't quote me as I've seen different sizes listed by Sephora in three different places. $21 each.. What you spent $500 to get in points, it doesn't seem fair if they aren't full size so here's hoping! Sephora is tricky![COLOR=0000FF] I'm a documentation hound and was able to remedy this pretty quickly. They were just pissed-off about it because they looked like complete morons.[/COLOR]
Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
[COLOR=FF3366]MAKE UP FOR EVER: Artist Color Stars[/COLOR]
Limited quantities are available, so once this product is gone, it’s gone. Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss. MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz) MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz) MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz) MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz) Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket. Questions? Please contact customer service at 877-SEPHORA. [COLOR=FF3366]Thanks for being a Beauty Insider.[/COLOR]
[COLOR=CC0000]500 Points[/COLOR]
I'm betting it is just a paper card of eyeshadow samples. I would like this reward though. But I just placed an order last night... Hopefully it will be in stores.They get mad real quick! An SA screamed at me and hung up swearing! All I asked nicely was for someone who knew what I was talking about to please come come to the phone if the manager no longer was allowed.. Which is odd. I think that 500 pt perk may not be full sized eyeshadows, but please don't quote me as I've seen different sizes listed by Sephora in three different places. $21 each.. What you spent $500 to get in points, it doesn't seem fair if they aren't full size so here's hoping! Sephora is tricky!
yes from 2 days ago when those Mac brushes were online for $22 instead of $42. Now i checked my account and 3 charges posted which are correct and of course the 3 incorrect ones are pending and i can't dispute it. it's about $135 of incorrect charges.OMG! Was this recent???
They make absolutely no sense.I remember when it happened to you before. They need to get their friggen act together! Unbelievable they can not tell you why..
I know, right? That’s like a cop giving you a ticket and telling you to figure out what law you violated.. it makes zero sense..
Quote: Originally Posted by laurennnxox
Exactly!!
No. This does not appeal to me.Anyone getting this 500pt perk?Redeem your points now for a limited-edition set handpicked for Beauty Insiders:
[COLOR=FF3366]MAKE UP FOR EVER: Artist Color Stars[/COLOR]
Limited quantities are available, so once this product is gone, it’s gone. Master your morning routine with these four makeup essentials. Create the perfect eye with shimmering shadow and slim liner, along with a gel remover for any errors and a grab-and-go lipgloss. MAKE UP FOR EVER – Artist Liner in Matte Black M-10 (0.01 oz) MAKE UP FOR EVER – Artist Plexi-Gloss in 100P (0.1 oz) MAKE UP FOR EVER – Artist Shadow in I-414, M-536, and D-826 (0.001 oz) MAKE UP FOR EVER – Sens'Eyes - Waterproof Sensitive Eye Cleanser (0.84 oz) Select this 500-point offer on the Beauty Insider Rewards page during checkout, and it will be added to your shopping basket. Questions? Please contact customer service at 877-SEPHORA. [COLOR=FF3366]Thanks for being a Beauty Insider.[/COLOR]
[COLOR=CC0000]500 Points[/COLOR]
oh wow... that's so messed up.yes from 2 days ago when those Mac brushes were online for $22 instead of $42. Now i checked my account and 3 charges posted which are correct and of course the 3 incorrect ones are pending and i can't dispute it. it's about $135 of incorrect charges.
I'm not sure if its happening to others but I would call them right away don't waitHey All, So I attempted to make an order on sephora.com. It kept not going through and gave some weird error message. I was using a prepaid reloadable visa which has worked fine in the past on this site. Then, I looked at my visa account, and the amount I was attempting to pay for my order was marked under pending transactions. I've emailed sephora about this. Is it taking longer because of the payment I used? Also, my items are still in my basket which makes this extra confusing. Hoping this will get cleared up soon. If the things I'm trying to purchase go out of stock, I'm going to be even more frustrated than I already am. I got an automated email when i emailed sephora that said there was an unusual amount of email inqueries so it would take them longer to get back to me. Is this happening to other people?
That happened to me before with a prepaid VISA. I called and they said that the order didn't go through but they had no explanation why and told me to call the card company. I called VISA and they said the order hadn't gone through but that there was a hold by Sephora for the amount of the order and that it would take 7 business days for the money to clear off of my card. After that, I never used a prepaid card again to order from them. It's so weird.Hey All, So I attempted to make an order on sephora.com. It kept not going through and gave some weird error message. I was using a prepaid reloadable visa which has worked fine in the past on this site. Then, I looked at my visa account, and the amount I was attempting to pay for my order was marked under pending transactions. I've emailed sephora about this. Is it taking longer because of the payment I used? Also, my items are still in my basket which makes this extra confusing. Hoping this will get cleared up soon. If the things I'm trying to purchase go out of stock, I'm going to be even more frustrated than I already am. I got an automated email when i emailed sephora that said there was an unusual amount of email inqueries so it would take them longer to get back to me. Is this happening to other people?
The weird thing is it worked the other time I used it. I was reading the faq's and apparently sephora puts temporary holds on certain forms of payment. Yeah, mine has the 7 day policy too. It's annoying because it's the only way I can order online. I really wish they took debit, not paypal, just debit. I'm hoping the order does go through or that the hold leaves. But it's just frustrating when you're planning to spend a decent amount of money and they make it so difficult.That happened to me before with a prepaid VISA. I called and they said that the order didn't go through but they had no explanation why and told me to call the card company. I called VISA and they said the order hadn't gone through but that there was a hold by Sephora for the amount of the order and that it would take 7 business days for the money to clear off of my card. After that, I never used a prepaid card again to order from them. It's so weird.
I forgot they even made lipsticks. I wish they had thrown in a mini powder, too.My little Hourglass promo came! The lipstick seems sooooo tiny even for a sample lol but it's a pretty red and I've never tried their lipsticks
I was just thinking the other day that their lipsticks seem underrated! I have two of them and they are lovely. I hope you love it.