25% Off On MAC Holiday Items
- Thread starter SakurasamaLover
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darkwater_soul
Well-known member
Quote:
Guuurrrllll, I feel ya! I'm a Lauder gal too (Origins) and our F&F was KILLER! People were practically getting away with MURDER with all the discounts I gave away these last 5 days... although I'm truly happy that 90% of our clients were so tickled that they could get more of thier favorite products, and I know I met some great people this week, it's just there was so much more crap than normal (one woman wanted a 32$ cream, and wanted to use a 25$ coupon, and get 25% off the remainding 7 bucks! She was not into reading the back of the coupon where it said *Discount not applicable with other offers*).
oh, well! Hello back new MAC friend!
Let's drink to the holidays almost being over!
Originally Posted by erine1881
hello friend! 
|
Guuurrrllll, I feel ya! I'm a Lauder gal too (Origins) and our F&F was KILLER! People were practically getting away with MURDER with all the discounts I gave away these last 5 days... although I'm truly happy that 90% of our clients were so tickled that they could get more of thier favorite products, and I know I met some great people this week, it's just there was so much more crap than normal (one woman wanted a 32$ cream, and wanted to use a 25$ coupon, and get 25% off the remainding 7 bucks! She was not into reading the back of the coupon where it said *Discount not applicable with other offers*).
oh, well! Hello back new MAC friend!
franimal
Well-known member
Obviously, you aren't ENTITLED to anything. But it doesn't hurt to ask. I'm not saying that I would buy things and return them, but it is a risk for the company that people would. A lot of companies do price adjustments. I just don't see why people are afraid to ask for one or feel bad about it. Especially seeing that we are loyal customers.I just don't don't see the harm in asking.
And I don't see why people are afraid to return things they don't like because they are afraid it will go in the trash. I always hear that girls don't want to return a product that doesn't work for them just because they can't bear the thought of it in the trash. Estee Lauder just doesn't see it that way. Makeup is not meant to work the same on everyone, which is why most makeup companies have great return policies. I just don't understand why people always feel bad for MAC. I wonder if they feel like that about returning items they don't like at other stores?
And I don't see why people are afraid to return things they don't like because they are afraid it will go in the trash. I always hear that girls don't want to return a product that doesn't work for them just because they can't bear the thought of it in the trash. Estee Lauder just doesn't see it that way. Makeup is not meant to work the same on everyone, which is why most makeup companies have great return policies. I just don't understand why people always feel bad for MAC. I wonder if they feel like that about returning items they don't like at other stores?
abbyquack
Well-known member
Quote:
Well I am not going to go return my holiday merch just to get the sales difference- obviously I originally agreed that the palettes were worth $38 each, since that's what I paid. However, times are tough for EVERYONE, not just MAC, it's tough for the consumer too, I don't feel bad going to Nordstrom and asking for a price adjustment, if they're willing to give it to me. If not, so be it, but it is worth it to ask.
And franimal, I agree with what you're saying about returns, I am sorry but I don't buy into the guilt trip of a product being wasted. Sure, I do my best to sell things here on specktra, but if it doesn't work for me, like it's the wrong color or it's plain old bad quality, then why shouldn't I return it? I don't agree in abusing the policy, but I don't lose sleep over an honest return either.
| Originally Posted by franimal
Obviously, you aren't ENTITLED to anything. But it doesn't hurt to ask. I'm not saying that I would buy things and return them, but it is a risk for the company that people would. A lot of companies do price adjustments. I just don't see why people are afraid to ask for one or feel bad about it. Especially seeing that we are loyal customers.I just don't don't see the harm in asking. And I don't see why people are afraid to return things they don't like because they are afraid it will go in the trash. I always hear that girls don't want to return a product that doesn't work for them just because they can't bear the thought of it in the trash. Estee Lauder just doesn't see it that way. Makeup is not meant to work the same on everyone, which is why most makeup companies have great return policies. I just don't understand why people always feel bad for MAC. I wonder if they feel like that about returning items they don't like at other stores? |
Well I am not going to go return my holiday merch just to get the sales difference- obviously I originally agreed that the palettes were worth $38 each, since that's what I paid. However, times are tough for EVERYONE, not just MAC, it's tough for the consumer too, I don't feel bad going to Nordstrom and asking for a price adjustment, if they're willing to give it to me. If not, so be it, but it is worth it to ask.
And franimal, I agree with what you're saying about returns, I am sorry but I don't buy into the guilt trip of a product being wasted. Sure, I do my best to sell things here on specktra, but if it doesn't work for me, like it's the wrong color or it's plain old bad quality, then why shouldn't I return it? I don't agree in abusing the policy, but I don't lose sleep over an honest return either.
TISH1124
Well-known member
I totally agree...It may be a waste...But if the product does not work out...I will return it...Sorry if it goes in the trash or affects the MA's sales ...However it affects my wallet to keep products that I can never use.
I rarely return things...But I certainly have no problems at all returning anything that I cannot use.
I rarely return things...But I certainly have no problems at all returning anything that I cannot use.
babyjazy21
Well-known member
I couldnt agree more! Many companies have amazing return policies because they know their product isnt for everyone. If I get an allergic reaction to a product I will return it or exchange it, I dont see a problem with that.
And for those who had to get the holiday sets for the full price its very unfair, so I dont see why its a huge deal that they want a price adjustment? I mean regardless MAC is making a profit with or without the adjustments. Just my two cents!!
And for those who had to get the holiday sets for the full price its very unfair, so I dont see why its a huge deal that they want a price adjustment? I mean regardless MAC is making a profit with or without the adjustments. Just my two cents!!
Twinkle_Twinkle
Well-known member
Quote:
That is what I am saying.
| Originally Posted by TISH1127
I totally agree...It may be a waste...But if the product does not work out...I will return it...Sorry if it goes in the trash or effects the MA's sales ...However it affects my wallet to keep products that I can never use. I rarely return things...But I certainly have no problems at all returning anything that I cannot use. |
That is what I am saying.
darkwater_soul
Well-known member
Quote:
How did this turn into a discussion about returning things that didn't work? I'll be the FIRST to TELL you to bring me a product that doesn't work for you... PLEASE bring it back and don't let it sit in your dresser or bathroom, making you wish you had bought something you'd rather have. THATS CUSTOMER SERVICE. You should never feel bad for MAC! Return it if it doesn't work for you... but returning it and rebuying a new pallette or brush set just to save a few dollars is WASTEFUL. That's tossing makeup that's perfectly fine, but you are just huffy about missing a sale. IT HAPPENS. I bought a Ed Hardy purse 25% off at Dillard's about 2 months ago, then walked by 3 weeks later to see a big 40% off designer purses. I was a little upset, but not with Dillard's, and I certainy didn't go in and get my measly $10.87 back. Wasn't worth stressing out the employee (who probably had a bunch of that already) or myself out. It was worth what I paid, or I wouldn't have bought it. If any of the holiday stuff wasn't worth what you paid, then why buy it and waste your money in the first place? MAC has never had a sale, so it's not like anyone would have ever seen this coming. If the place you bought it from offers you a price match guarantee, I guess by all means go get it, but know that MAC did not have this sale to make you mad, or "expected" anyone to have returned thier items. They had this sale in recognition that MANY folks who do love thier products, but at this time can't afford them, and they want as MANY customers as possible to not have to change thier spending habits at the holidays, and for everyone to get the products they wanted and love, even if they have to offer a discount. But I can almost promise you, that if MAC and the retailers that carry MAC see a ton of returns and exchanges based on price adjustments... they probably won't ever do another sale, they'll just not make as much product, which will make getting LE goods even that harder to get. Vicious cycle...
I'm not trying to make anyone feel bad about thier decisions... ultimately it's yours. There is just so many situations that stuff like this comes up, and it just doesn't seem right to me to ask for a price adjustment on makeup, especially when it's not a necessity, and nobody was forced to fork up cash for anything. It'd be different for food or something (like if they overcharged you on a bill of some sort... I've called and complained when I was overcharged on my phone bill by just a few dollars) that was necessary and vital... I don't know. JUst my 2 cents... take it at what it is worth to the reader.
Bright side.... IT'S ALMOST CHRISTMAS!!!!!
| Originally Posted by franimal
Obviously, you aren't ENTITLED to anything. But it doesn't hurt to ask. I'm not saying that I would buy things and return them, but it is a risk for the company that people would. A lot of companies do price adjustments. I just don't see why people are afraid to ask for one or feel bad about it. Especially seeing that we are loyal customers.I just don't don't see the harm in asking. And I don't see why people are afraid to return things they don't like because they are afraid it will go in the trash. I always hear that girls don't want to return a product that doesn't work for them just because they can't bear the thought of it in the trash. Estee Lauder just doesn't see it that way. Makeup is not meant to work the same on everyone, which is why most makeup companies have great return policies. I just don't understand why people always feel bad for MAC. I wonder if they feel like that about returning items they don't like at other stores? |
How did this turn into a discussion about returning things that didn't work? I'll be the FIRST to TELL you to bring me a product that doesn't work for you... PLEASE bring it back and don't let it sit in your dresser or bathroom, making you wish you had bought something you'd rather have. THATS CUSTOMER SERVICE. You should never feel bad for MAC! Return it if it doesn't work for you... but returning it and rebuying a new pallette or brush set just to save a few dollars is WASTEFUL. That's tossing makeup that's perfectly fine, but you are just huffy about missing a sale. IT HAPPENS. I bought a Ed Hardy purse 25% off at Dillard's about 2 months ago, then walked by 3 weeks later to see a big 40% off designer purses. I was a little upset, but not with Dillard's, and I certainy didn't go in and get my measly $10.87 back. Wasn't worth stressing out the employee (who probably had a bunch of that already) or myself out. It was worth what I paid, or I wouldn't have bought it. If any of the holiday stuff wasn't worth what you paid, then why buy it and waste your money in the first place? MAC has never had a sale, so it's not like anyone would have ever seen this coming. If the place you bought it from offers you a price match guarantee, I guess by all means go get it, but know that MAC did not have this sale to make you mad, or "expected" anyone to have returned thier items. They had this sale in recognition that MANY folks who do love thier products, but at this time can't afford them, and they want as MANY customers as possible to not have to change thier spending habits at the holidays, and for everyone to get the products they wanted and love, even if they have to offer a discount. But I can almost promise you, that if MAC and the retailers that carry MAC see a ton of returns and exchanges based on price adjustments... they probably won't ever do another sale, they'll just not make as much product, which will make getting LE goods even that harder to get. Vicious cycle...
I'm not trying to make anyone feel bad about thier decisions... ultimately it's yours. There is just so many situations that stuff like this comes up, and it just doesn't seem right to me to ask for a price adjustment on makeup, especially when it's not a necessity, and nobody was forced to fork up cash for anything. It'd be different for food or something (like if they overcharged you on a bill of some sort... I've called and complained when I was overcharged on my phone bill by just a few dollars) that was necessary and vital... I don't know. JUst my 2 cents... take it at what it is worth to the reader.
Bright side.... IT'S ALMOST CHRISTMAS!!!!!
darkwater_soul
Well-known member
Quote:
I have stopped buying so much holiday stuff... the brushes aren't that great and I usually have all the colors... the red just killed it for me this year.
| Originally Posted by TISH1127
I skipped the whole Holiday sets this year...Thank goodness...They just did not appeal to me....and now that I know I would have gotten the price shaft I am so happy I did skip them |
I have stopped buying so much holiday stuff... the brushes aren't that great and I usually have all the colors... the red just killed it for me this year.
darkwater_soul
Well-known member
Quote:
Yeah... they aren't terrible... but if you are any kind of serious about makeup, it;s best to get the fullsize... they'll last a lot longer. My fullsize brushes have lasted me at least 5 years now... and they still have good tread left, lol.
| Originally Posted by TISH1127
^^ They were not worth $50.00 now they are not bad with the new discounts |
Yeah... they aren't terrible... but if you are any kind of serious about makeup, it;s best to get the fullsize... they'll last a lot longer. My fullsize brushes have lasted me at least 5 years now... and they still have good tread left, lol.
darkwater_soul
Well-known member
Quote:
LMAO!
I'll be there soon to ... uh... make sure no one takes your makeup while you go buy your travel brushes.... I hear that happens sometimes....
I think you'll like these sets for that reason then... and like Tish said, they are a good deal now...
| Originally Posted by ♥MiCHiE♥
Oh, I'm serious. Obviously, you haven't seen my collection 
|
LMAO!
I think you'll like these sets for that reason then... and like Tish said, they are a good deal now...
sedated_xtc
Well-known member
Quote:
Quote:
One of my friends got the Holiday brush set and returned it cause she felt that the quality of them weren't the same as the regular ones and upon returning it, she told me that the MA told her that the singles you buy are handmade in France whereas the ones in the holiday sets are mass produced elsewhere.
So I gues syou get what you pay for, right?
| Originally Posted by darkwater_soul
the brushes aren't that great and I usually have all the colors... the red just killed it for me this year.
|
Quote:
| Originally Posted by ♥MiCHiE♥
Are the brushes really that bad? I don't think anything can be worse than the raggedy, full size 217 I already have. The only SE brush I really, faithfully use is my 239 from Patternmaker. |
One of my friends got the Holiday brush set and returned it cause she felt that the quality of them weren't the same as the regular ones and upon returning it, she told me that the MA told her that the singles you buy are handmade in France whereas the ones in the holiday sets are mass produced elsewhere.
So I gues syou get what you pay for, right?
