All About Stereo Rose

[Shypo]

Re: MAC - In the Groove Discussion

FWIW, I just called to check the status of my order, and they said it is in the warehouse and will be shipped tomorrow morning - the entire order including SR. I got my order confirmation email at 8:27 EDT. (I always get my shipment confirmation emails the same day the box arrives)......

I hope everyone can get one - it looks like I might have 1 or 2 extras - if anyone wants to PM me after orders are received, I'll sell it for cost plus shipment to you......

 

[miss_primer]

Re: MAC - In the Groove Discussion

I placed my order about 8:15 am est time. My card has been charged for my order, so I don't think I have anything to be worried about. I will say I am waiting for that email from mac that my items have shipped.

 

[abb]

Re: MAC - In the Groove Discussion

I posted that bit about the previous purchases...my I Like It Like That was there, SR was not (fyi: I got my order confirmation for both items at 9:20 central time). So I called to make sure it wasn't a fluke and the rep said, yes, it was backordered, and no I won't be charged until it ships, though she doesn't know when that will be. I got the same line about them not realizing the popularity and demand of SR and I told her she should check what they're going for on Ebay to get a better idea. She said they are expecting to get more and that I should expect my order to be filled...we shall see.

 

[monter]

Re: MAC - In the Groove Discussion

^I would not want to be MAC CS right now. At. All.

When we have GWPs at work and we run out, we ALWAYS get yelled at - yeah, like I had any control over how many pieces were going to be shipped to us? CS is such a rough job.

I'm really annoyed with MAC, though - whatever part of the company I have to be annoyed with that takes care of the website and inventory. They just... ugggh, how could you not have seen SR being popular? Really???

EDIT: And why didn't their IT/website team fix the site so it didn't allow so many bogus orders? ML was such a cluster, they had to know.

AND AN UPDATE ON NORDIES ORDERS: Nordstrom CS just called me and said that even though it shows that SR is available, it will not be available until Thursday - so I will have to place my order again on Thursday. I'm not sure if this means ALL Nordies orders or only if you ordered to pick it up at the store (like I did).

 

[wetwater]

Re: MAC - In the Groove Discussion

So it looks like Stereo Rose actually sold out within about an hour-hour+half. Seems like most people who ordered after 9est are getting backordered messages. Wow.

 

[NotteRequiem]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by wetwater So it looks like Stereo Rose actually sold out within about an hour-hour+half. Seems like most people who ordered after 9est are getting backordered messages. Wow.

Quote:

Originally Posted by Shypo Yes, and you would think after the Marine Life debacle someone would have a semblance of a clue......what cave are they living in?

See, THIS is why I think they're doing it on purpose. They have to be. No way in blue hell they're that clueless about the hype of their products. It's deliberate. They create such a demand they figure people will settle for other products, thus earning them more money.

I realize it doens't always work that way but think about it.

 

[Icecaramellatte]

Re: MAC - In the Groove Discussion

I got an email from Nordies that my SR is ready for pickup. I'm tempted to run up there right now. But it is so late. I'm going first thing in the morning.

edit- I was nervous my Mac.com order would be cancelled so I ordered from Nordstrom too.

 

[abbyquack]

Re: MAC - In the Groove Discussion

Yea Stereo Rose is listed as backordered on my "Order Status", but my A+O stuff seems to be ok for now..I think I am more worried about getting Later p/m than SR right now!

 

[Anitacska]

Re: MAC - In the Groove Discussion

Wow, I can't believe SR sold out so quickly on the US website.

What I don't get is why it's better for Mac to only make a limited number of the super popular items. I mean wouldn't they make more profit if they could sell 10 times the amount?

None of the profits made by eBay sellers will go to Mac. If I were them I'd much rather pocket the profit myself. Hohum.

I can't remember now who asked, but if anyone's interested I've posted swatches of Fresh Salmon and Jazzed lipsticks compared to each other on the Swatch thread.

 

[shootergirlnc]

Re: MAC - In the Groove Discussion

So, I ordered my 2 stereo rose msfs at 8:15 est, but the CS lady said it's showing up in my order as "backordered". WTF?! I ordered it right as it came on the website!

 

[Unigrrl]

Re: MAC - In the Groove Discussion

Last I checked ladies Stereo Rose was still for sale on the Nordstroms site. I'm giving it a pass myself but I thought I would pass it along for anyone wanting one.

 

[juicy415]

Re: MAC - In the Groove Discussion

yesterday i preordered mine over the phone in nordstrom with my gift card. and today i called to make sure that if they could tell me if my order went thru or not because i was checking my balance online and this guy just ignore me and said the collection is coming out this thursday... do you guys know if they charge me when i go pick it up or>? from what i heard yesterday the lady that helped me told me that they had 4 more left..

 

[jazmatazz]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by make_up_maven well I was a ML victim. We'll see what happens with this, but even if I get my SR, this is the last time I will do this. I'm getting too old for this crap! LOL

My thoughts exactly! After I saw it was sold out on the US MAC site, started calling counters then Nordstrom's website opened up all I could think was how stressful it was becoming and it's makeup, it's supposed to be fun!

My order is ready to be picked up at Nordstrom's (no shipping if you select pick up in store option). I'm not a big fan of buying something sight unseen, and it is the first time I have ever done this.

MAC needs to start making more of the popular stuff so it doesn't sell out before people even wake up. Or put a limit on how many people can order the first week online so people get a shot. The reason it's sold out is probably because there's one person out there that bought 1000 to hoard and eventually sell on ebay financing their trip to some remote, tropical location. I'm not annoyed at all

 

[peachsuns]

Re: MAC - In the Groove Discussion

I placed an order at nordstrom.com at 10:14 am PST. My order status has been changed to Ready for Pickup after almost four hours. I don't know what to think about anymore. Is it really true? I even got estimated ship date July 20th once during the wait.

OK, it seems true since I got the confirmation e-mail. But really? I'm still in shock.

This has been a long day! I guess I'll find out about this later today or tomorrow. Hope all you girls' order will go through very soon!

 

[yazerella]

Re: MAC - In the Groove Discussion

I can't believe this thread has blown up overnight! I had so many pages to catch up on!

I feel so bad for all you girls whose SR's have been backordered

I don't understand how MAC seem oblivious to the demand for things?! It really makes no sense. It makes makeup so stressful!

They really need to be more organised.

This is my first year of *really* being into makeup, although I've been buying from MAC for a few years now. Has there always been this much hype around certain products? Do some products usually sellout within 2 hours?! Because that's crazy. You'd think MAC would learn to make more by now

 

[Lapis]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by NotteRequiem See, THIS is why I think they're doing it on purpose. They have to be. No way in blue hell they're that clueless about the hype of their products. It's deliberate. They create such a demand they figure people will settle for other products, thus earning them more money. I realize it doens't always work that way but think about it.

There's a link around here of a convo with the new CEO and he said he would cut the amounts of product produced, I don't think anyone thought he'd cripple the company as it came to the amount of stock available!

I'm pretty sure the other 3 MSF's were included because of massive amounts of back stock, because those are currently at CCO's and the bare minimum was made of SR, they are treating all LE as if they are the super limited releases like Manish now

 

[shootergirlnc]

Re: MAC - In the Groove Discussion

It's now sold out on Nordies. Went to put it in my basket, and it said the item is no longer available. Grrrrrrrr.......I'm really hoping the one I have on hold at my nearest counter won't be sold by mistake on Thursday. They only got 3 in.

 

[Tatyiona]

Re: MAC - In the Groove Discussion

I ordered at 9:15 and My SR is backordered. I called and the rep said they just ordered some more. I think I'll be able to pick one up at my store and cancel the online order since the store is not doing holds and I was just there and the MA's that nobody has called asking about it so it's probably not in high demand in this area. I don't mind getting extras if anybody wants one.

 

[allThingsGirl]

Re: MAC - In the Groove Discussion

yep! looks like stereo rose is now missing from the drop down to buy on nordstrom. only the other 3 left.

 

[staceb1990]

Re: MAC - In the Groove Discussion

Argh! My Stereo Rose is back ordered, and I ordered it at 9:30 EST. Do you think it will actually be restocked or is it hopeless?