All About Stereo Rose
- Thread starter VanillaCupcake
- Start date
Manda718
Member
Re: MAC - In the Groove Discussion
Welp, that was uneventful.
I just called the 3... count them... 3 different MAC locations in the one mall that I go to to see if I could put Stereo Rose on hold. And I am still Stereo-Rose-less.
1st call... MAC store:
Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week?
Girl: Uhhhh... we don't even have that on the FLOOR yet.
Me: ..... I know. I wanted to hold something because I am away on vacation. I tried ordering it today online but it's backordered.
Girl: Ummmm... I don't.... umm.... *talking to the girl in the background*
Girl in Background: In the Groove?.... STEREO ROSE?.... (mind you, I didn't even MENTION Stereo Rose and she said it)
Girl gives Girl in Background phone: Hi. Yeah, no. To tell you the truth, we won't even be putting that on the floor. It's been reserved by all of our employees. (yes, she said employees!) We have none for the public. And if it's backordered online, we won't get extra stock. Sorry.
Me: WOW.... uh... okay, thanks?
2nd call... MAC counter in Macy's:
Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week?
Girl: Not possible. We don't hold items for more than 24 hours and that collection isn't even OUT yet. *scoffs like I'm some premature makeup loving fool*
Me: WOW.... uh... okay, thanks?
3rd call... MAC counter in Bloomingdale's:
Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week?
Girl: Which item?
Me: *hopeful!* STEREO ROSE MSF!
Girl: Hold on one sec.
*on hold for 5 minutes, fingers crossed*
Girl: I'm sorry. They've all actually been put on hold already.
Me: .... ALL OF THEM?
Girl: All of them.
Me: WOW.... uh... okay, thanks?
So.... yeah. What gives? Is this freakin' MSF like freakin' GOLD or something? I don't believe it!
Welp, that was uneventful.
I just called the 3... count them... 3 different MAC locations in the one mall that I go to to see if I could put Stereo Rose on hold. And I am still Stereo-Rose-less.
1st call... MAC store:
Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week?
Girl: Uhhhh... we don't even have that on the FLOOR yet.
Me: ..... I know. I wanted to hold something because I am away on vacation. I tried ordering it today online but it's backordered.
Girl: Ummmm... I don't.... umm.... *talking to the girl in the background*
Girl in Background: In the Groove?.... STEREO ROSE?.... (mind you, I didn't even MENTION Stereo Rose and she said it)
Girl gives Girl in Background phone: Hi. Yeah, no. To tell you the truth, we won't even be putting that on the floor. It's been reserved by all of our employees. (yes, she said employees!) We have none for the public. And if it's backordered online, we won't get extra stock. Sorry.
Me: WOW.... uh... okay, thanks?
2nd call... MAC counter in Macy's:
Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week?
Girl: Not possible. We don't hold items for more than 24 hours and that collection isn't even OUT yet. *scoffs like I'm some premature makeup loving fool*
Me: WOW.... uh... okay, thanks?
3rd call... MAC counter in Bloomingdale's:
Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week?
Girl: Which item?
Me: *hopeful!* STEREO ROSE MSF!
Girl: Hold on one sec.
*on hold for 5 minutes, fingers crossed*
Girl: I'm sorry. They've all actually been put on hold already.
Me: .... ALL OF THEM?
Girl: All of them.
Me: WOW.... uh... okay, thanks?
So.... yeah. What gives? Is this freakin' MSF like freakin' GOLD or something? I don't believe it!
monter
Well-known member
Re: MAC - In the Groove Discussion
^I have no problem with employees reserving items for themselves (they're customers too), but why the eff would she TELL you that? Why not just say 'they've all been reserved for other customers?' Oi.
Sucks about the second one too, that she was rude.
EDIT: I got excited because I got an email from Nordstrom saying my order had shipped, but it was just my brush set from Digipops that I'd pre-ordered like months ago
^I have no problem with employees reserving items for themselves (they're customers too), but why the eff would she TELL you that? Why not just say 'they've all been reserved for other customers?' Oi.
Sucks about the second one too, that she was rude.
EDIT: I got excited because I got an email from Nordstrom saying my order had shipped, but it was just my brush set from Digipops that I'd pre-ordered like months ago
Manda718
Member
Re: MAC - In the Groove Discussion
Quote:
Agreed. If I worked at MAC, trust me, I would have put SR on hold the second I knew it was being released with this collection. But telling a customer that all the employees got dibs on them first? Just tell me they are all on hold like Bloomingdale's did. It made me feel like I wasn't worthy of it!
Quote:
| ^I have no problem with employees reserving items for themselves (they're customers too), but why the eff would she TELL you that? Why not just say 'they've all been reserved for other customers?' Oi. |
Agreed. If I worked at MAC, trust me, I would have put SR on hold the second I knew it was being released with this collection. But telling a customer that all the employees got dibs on them first? Just tell me they are all on hold like Bloomingdale's did. It made me feel like I wasn't worthy of it!
Re: MAC - In the Groove Discussion
I'm trying to make up my mind on Stereo Rose, can you girls help me out? I can't make decisions by trying stuff in store.
So, I hated Torrid on me, I love Deep Throat. I like Marine Life and Dainty as well. The Brunette MSF was terrible on me, Blonde is amazing. I have cool, fair skintone and brown hair, brown eyes. Would I like Stereo Rose?
I'm trying to make up my mind on Stereo Rose, can you girls help me out? I can't make decisions by trying stuff in store.
So, I hated Torrid on me, I love Deep Throat. I like Marine Life and Dainty as well. The Brunette MSF was terrible on me, Blonde is amazing. I have cool, fair skintone and brown hair, brown eyes. Would I like Stereo Rose?
NotteRequiem
Well-known member
Re: MAC - In the Groove Discussion
I can't believe they told you they were all taken by the employees. Sheesh.
I can't believe they told you they were all taken by the employees. Sheesh.
Flaminbird
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Wow what an experience!! Talk about rudeness. I would've been smart with them after that second call when they acted like you were some dumbo. I would've said "Ohh..wait a minute....is this PapaJohns? I"m sorry I meant to order a one of your cheese specials". Then hung up.
Quote:
Originally Posted by Manda718
Welp, that was uneventful.
I just called the 3... count them... 3 different MAC locations in the one mall that I go to to see if I could put Stereo Rose on hold. And I am still Stereo-Rose-less. 1st call... MAC store: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Uhhhh... we don't even have that on the FLOOR yet. Me: ..... I know. I wanted to hold something because I am away on vacation. I tried ordering it today online but it's backordered. Girl: Ummmm... I don't.... umm.... *talking to the girl in the background* Girl in Background: In the Groove?.... STEREO ROSE?.... (mind you, I didn't even MENTION Stereo Rose and she said it) Girl gives Girl in Background phone: Hi. Yeah, no. To tell you the truth, we won't even be putting that on the floor. It's been reserved by all of our employees. (yes, she said employees!) We have none for the public. And if it's backordered online, we won't get extra stock. Sorry. Me: WOW.... uh... okay, thanks? 2nd call... MAC counter in Macy's: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Not possible. We don't hold items for more than 24 hours and that collection isn't even OUT yet. *scoffs like I'm some premature makeup loving fool* Me: WOW.... uh... okay, thanks? 3rd call... MAC counter in Bloomingdale's: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Which item? Me: *hopeful!* STEREO ROSE MSF! Girl: Hold on one sec. *on hold for 5 minutes, fingers crossed* Girl: I'm sorry. They've all actually been put on hold already. Me: .... ALL OF THEM? Girl: All of them. Me: WOW.... uh... okay, thanks? So.... yeah. What gives? Is this freakin' MSF like freakin' GOLD or something? I don't believe it! |
Wow what an experience!! Talk about rudeness. I would've been smart with them after that second call when they acted like you were some dumbo. I would've said "Ohh..wait a minute....is this PapaJohns? I"m sorry I meant to order a one of your cheese specials". Then hung up.
sungelly87
Well-known member
Re: MAC - In the Groove Discussion
Gals I am so sorry everyone is having problems...and glad that i didn't even bother to order Stereo Rose this time. To me it just doesn't make any sense in terms of plain, simple economics...
Demand is high, why reduce the supply? If MAC produces more, more people who want it will buy it, more profit for MAC in general. I understand the whole limited/hyped philosophy in that it gives MAC itself more hype. But now that ebayers are hoarding and then reselling it, they are the ones making a profit, not MAC from a product that MAC produced with production costs...okay sorry for my rant...
I hope everyone that wants one eventually gets it! I have my fingers crossed for y'all!
Gals I am so sorry everyone is having problems...and glad that i didn't even bother to order Stereo Rose this time. To me it just doesn't make any sense in terms of plain, simple economics...
Demand is high, why reduce the supply? If MAC produces more, more people who want it will buy it, more profit for MAC in general. I understand the whole limited/hyped philosophy in that it gives MAC itself more hype. But now that ebayers are hoarding and then reselling it, they are the ones making a profit, not MAC from a product that MAC produced with production costs...okay sorry for my rant...
I hope everyone that wants one eventually gets it! I have my fingers crossed for y'all!
cherryice
Well-known member
Re: MAC - In the Groove Discussion
I apologize if this question has already been asked (haven't had the time to read through this whole thread), but does anyone know when the Bloomies, Macy's and Dillards sites will put up In The Groove?
I just got the dreaded "Sorry, not in stock" email from Nordstrom, and I placed my order 45 minutes after it went up on line.
I was thinking of getting to the mall right at 9:59 AM on Thursday, but if the employees have all taken the Stereo Roses or they've been held, I wonder if it's even worth it.
Curse MAC for doing this! Why don't they make these insanely popular products permanent? I know it's clever marketing, but it sure leaves a lot of people left out in the cold.
I apologize if this question has already been asked (haven't had the time to read through this whole thread), but does anyone know when the Bloomies, Macy's and Dillards sites will put up In The Groove?
I just got the dreaded "Sorry, not in stock" email from Nordstrom, and I placed my order 45 minutes after it went up on line.
I was thinking of getting to the mall right at 9:59 AM on Thursday, but if the employees have all taken the Stereo Roses or they've been held, I wonder if it's even worth it.
Curse MAC for doing this! Why don't they make these insanely popular products permanent? I know it's clever marketing, but it sure leaves a lot of people left out in the cold.
bell21
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Well a lot of retail stores do have a policy the store employees can not purchase certain items before a certain amount of time has passed to allow all their customers a chance to get them. It doesn't really seem like MAC does though.
Quote:
| Originally Posted by Tatyiona
I can't believe all the employees had SR on hold for themselves! I would call corporate there has to be some kind of policy against that. Employees should have to place separate orders for themselves. |
Well a lot of retail stores do have a policy the store employees can not purchase certain items before a certain amount of time has passed to allow all their customers a chance to get them. It doesn't really seem like MAC does though.
loudhearted
Member
Re: MAC - In the Groove Discussion
Quote:
Quote:
Quote:
Maybe MAC should set up a separate inventory stock for employees only? Or takes special pre-orders for employees straight from corporate to avoid interfering with public inventory, or ask them to buy from MacPRO stock? Obviously employees have every right to be able to buy the products they're selling, but the way that MA just declared that she's basically refusing to sell any inventory to the public is sketchy as hell.
Quote:
| Originally Posted by Manda718
1st call... MAC store: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Uhhhh... we don't even have that on the FLOOR yet. Me: ..... I know. I wanted to hold something because I am away on vacation. I tried ordering it today online but it's backordered. Girl: Ummmm... I don't.... umm.... *talking to the girl in the background* Girl in Background: In the Groove?.... STEREO ROSE?.... (mind you, I didn't even MENTION Stereo Rose and she said it) Girl gives Girl in Background phone: Hi. Yeah, no. To tell you the truth, we won't even be putting that on the floor. It's been reserved by all of our employees. (yes, she said employees!) We have none for the public. And if it's backordered online, we won't get extra stock. Sorry. Me: WOW.... uh... okay, thanks? |
Quote:
| Originally Posted by Tatyiona
I can't believe all the employees had SR on hold for themselves! I would call corporate there has to be some kind of policy against that. Employees should have to place separate orders for themselves. |
Quote:
| Originally Posted by monter
^What do you mean by a 'separate order' for themselves? |
Maybe MAC should set up a separate inventory stock for employees only? Or takes special pre-orders for employees straight from corporate to avoid interfering with public inventory, or ask them to buy from MacPRO stock? Obviously employees have every right to be able to buy the products they're selling, but the way that MA just declared that she's basically refusing to sell any inventory to the public is sketchy as hell.
staceb1990
Well-known member
Re: MAC - In the Groove Discussion
Recieved my backorder notice:
Regrettably, we are unable to fulfill your order for the following item(s) as it is temporarily out-of-stock. We expect to ship the item(s) below within two weeks. We will ship any non-canceled item(s) as soon as it is available, with no additional shipping charges.
So...do you think this means it will eventually be restocked?
Recieved my backorder notice:
Regrettably, we are unable to fulfill your order for the following item(s) as it is temporarily out-of-stock. We expect to ship the item(s) below within two weeks. We will ship any non-canceled item(s) as soon as it is available, with no additional shipping charges.
So...do you think this means it will eventually be restocked?
LivestrongH2
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Their notification system seems so screwy. I placed my order at 12pm EST and I already got my UPS tracking number. I didn't order Stereo Rose, but I did order the Later pigment. The website shows my order as shipped too. How can that be when you ordered 3 hours before me??
Quote:
| Originally Posted by clotheswhore
I just checked my order status on the Mac website. All the items I ordered, including SR and Later p/m, has "pending" next to them. I haven't received any shipping confirmation email yet and I placed my order this morning at 8:59 am EST. I guess I'll have to wait until midnight when they start sending out emails to find out if everything went through? |
Their notification system seems so screwy. I placed my order at 12pm EST and I already got my UPS tracking number. I didn't order Stereo Rose, but I did order the Later pigment. The website shows my order as shipped too. How can that be when you ordered 3 hours before me??
LivestrongH2
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Yeah, I love when the MAs are wearing the products from a new collection, but not if there isn't any to sell to the customers!!!!
Quote:
| Originally Posted by Icecaramellatte
This is interesting. In this case, the employees need to be able to wear the product. Its advertising right? I know I always love to see how the MAs are wearing the products when a new collection comes out. So Mac really should have a way to get the product to their employees while leaving some for the customers. |
Yeah, I love when the MAs are wearing the products from a new collection, but not if there isn't any to sell to the customers!!!!
Cleopatruh
Well-known member
Re: MAC - In the Groove Discussion
So, sorry to ask what has probably been asked to death BUT, I ordered mine at 9:00am EST and my order status says "backorder" next to it, but I havent recieved any email.
Does this mean I wont get it? Because I'm assuming they wont restock, just like with ML for some people. I wish I knew cause I'd get one at Nordstrom.
So, sorry to ask what has probably been asked to death BUT, I ordered mine at 9:00am EST and my order status says "backorder" next to it, but I havent recieved any email.
Does this mean I wont get it? Because I'm assuming they wont restock, just like with ML for some people. I wish I knew cause I'd get one at Nordstrom.
Sass
Well-known member
Re: MAC - In the Groove Discussion
I put my order in at 8:30am est. and Stereo Rose was on it perfectly. Just now I got an email saying that it's on back order and will ship within 2 weeks and that i will get an email confirmation once it ships.
Sucks. I don't have any experience with maccosmetics.com and backorders, will they ship it to me if they say it's backordered and it will ship within 2 weeks for sure?
I put my order in at 8:30am est. and Stereo Rose was on it perfectly. Just now I got an email saying that it's on back order and will ship within 2 weeks and that i will get an email confirmation once it ships.
Lapis
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Oh I think it was quite rude to tell you the MUA's had held them all!!
Quote:
The problem is esp with seat belts is that the sudden stop that will kill you, also causes you to ricochet all over the car, not wearing a seat belt is awesome if you crash alone, but it's the other people in the car who's skulls are shattered when your noggin bashes into theirs on your way out the windshield that it sucks for, the law is there to protect everyone, sometimes that means from your own stupidity
it really annoys me a bit when people go, well we didn't have these things back in the day! Yup and people died! Darwin's law or maybe you had that idiot friend that proved the saying God takes care of kids, old people and fools true
I mean I'm not going to say the warning on an iron isn't silly but I had friends die in a crash 8 years ago, 4 of them in 1 night, they weren't wearing seat belts the guy who was drunk that hit them lived, he wore his
seatbelts would have saved them
Another reason this is close to my heart is my youngest has a rare bone disease, when you "collective not picking on anyone" are giggling at the kids these days that are padded down with the helmet just to ride 3 feet and we never did, think that all those safety precautions maybe allowing that person to even try the activity.
I worry not only about my kid but about the idiot parent that doesn't teach their kid basic safety and that kid can cause mine months in a cast and surgery and that bites!
Quote:
| Originally Posted by Manda718
Welp, that was uneventful.
I just called the 3... count them... 3 different MAC locations in the one mall that I go to to see if I could put Stereo Rose on hold. And I am still Stereo-Rose-less. 1st call... MAC store: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Uhhhh... we don't even have that on the FLOOR yet. Me: ..... I know. I wanted to hold something because I am away on vacation. I tried ordering it today online but it's backordered. Girl: Ummmm... I don't.... umm.... *talking to the girl in the background* Girl in Background: In the Groove?.... STEREO ROSE?.... (mind you, I didn't even MENTION Stereo Rose and she said it) Girl gives Girl in Background phone: Hi. Yeah, no. To tell you the truth, we won't even be putting that on the floor. It's been reserved by all of our employees. (yes, she said employees!) We have none for the public. And if it's backordered online, we won't get extra stock. Sorry. Me: WOW.... uh... okay, thanks? 2nd call... MAC counter in Macy's: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Not possible. We don't hold items for more than 24 hours and that collection isn't even OUT yet. *scoffs like I'm some premature makeup loving fool* Me: WOW.... uh... okay, thanks? 3rd call... MAC counter in Bloomingdale's: Me: Hi, would it be possible to put a hold on an item from the In The Groove Collection coming out this week? Girl: Which item? Me: *hopeful!* STEREO ROSE MSF! Girl: Hold on one sec. *on hold for 5 minutes, fingers crossed* Girl: I'm sorry. They've all actually been put on hold already. Me: .... ALL OF THEM? Girl: All of them. Me: WOW.... uh... okay, thanks? So.... yeah. What gives? Is this freakin' MSF like freakin' GOLD or something? I don't believe it! |
Oh I think it was quite rude to tell you the MUA's had held them all!!
Quote:
| Originally Posted by erine1881
we don't have a helmut state law either, but we have a seatbelt law. honestly i don't think there should be a law for either. if i wanna be stupid and hurt myself, then let me. but whether i wear my seatbelt or not, its only gonna hurt me, not anyone else. i always wear my seatbelt, and make everyone else in my car wear one too, but i shouldn't be forced by the government to wear it. |
The problem is esp with seat belts is that the sudden stop that will kill you, also causes you to ricochet all over the car, not wearing a seat belt is awesome if you crash alone, but it's the other people in the car who's skulls are shattered when your noggin bashes into theirs on your way out the windshield that it sucks for, the law is there to protect everyone, sometimes that means from your own stupidity
it really annoys me a bit when people go, well we didn't have these things back in the day! Yup and people died! Darwin's law or maybe you had that idiot friend that proved the saying God takes care of kids, old people and fools true
I mean I'm not going to say the warning on an iron isn't silly but I had friends die in a crash 8 years ago, 4 of them in 1 night, they weren't wearing seat belts the guy who was drunk that hit them lived, he wore his
Another reason this is close to my heart is my youngest has a rare bone disease, when you "collective not picking on anyone" are giggling at the kids these days that are padded down with the helmet just to ride 3 feet and we never did, think that all those safety precautions maybe allowing that person to even try the activity.
I worry not only about my kid but about the idiot parent that doesn't teach their kid basic safety and that kid can cause mine months in a cast and surgery and that bites!
Cleopatruh
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Wow most people I know who got it at 8:30 est didnt get backordered. :[
Unfortunately in my experience MAC does not restock limited edition highly-wanted items. They will cancel your order because what they have is what theyll get.
I hope I'm wrong. Mine is backordered too.
Quote:
| Originally Posted by Sass
I put my order in at 8:30am est. and Stereo Rose was on it perfectly. Just now I got an email saying that it's on back order and will ship within 2 weeks and that i will get an email confirmation once it ships.
|
Wow most people I know who got it at 8:30 est didnt get backordered. :[
Unfortunately in my experience MAC does not restock limited edition highly-wanted items. They will cancel your order because what they have is what theyll get.
I hope I'm wrong. Mine is backordered too.
