All About Stereo Rose
- Thread starter VanillaCupcake
- Start date
GlamQueen21
Well-known member
Re: MAC - In the Groove Discussion
I'm hoping that I'll receive confirmation e-mails tomorrow since I want to know if Stereo Rose MSF will be shipped. *crosses fingers*
I'm hoping that I'll receive confirmation e-mails tomorrow since I want to know if Stereo Rose MSF will be shipped. *crosses fingers*
NotteRequiem
Well-known member
Re: MAC - In the Groove Discussion
I'm on the phone with CS. I've been on hold for a long time. I'm considering hanging up, but I'd like to know that my Mom got what she's being charged for.
Edit:
I got through, and they're shipping my mom's SR and my 15 pan palette tomorrow, so I should get it in 5-7 business days. Man oh man was my mother lucky.
I'm on the phone with CS. I've been on hold for a long time. I'm considering hanging up, but I'd like to know that my Mom got what she's being charged for.
Edit:
I got through, and they're shipping my mom's SR and my 15 pan palette tomorrow, so I should get it in 5-7 business days. Man oh man was my mother lucky.
make_up_maven
Well-known member
Re: MAC - In the Groove Discussion
I just called again (I know I'm insane) LOL
I placed my order on the regular MAC US site at 8:14 am EST.
They said all of my items shipped, no SR backorder.
Fingers crossed.
I just called again (I know I'm insane) LOL
I placed my order on the regular MAC US site at 8:14 am EST.
They said all of my items shipped, no SR backorder.
Fingers crossed.
Re: MAC - In the Groove Discussion
I just called the freestanding store near me - they're putting aside 2 SR for me for Thursday, when it launches. It makes me wonder if MAC is going to tell the stores again to put it out a day early, like they did with TTB......I'm thinking of calling tomorrow to see if they do put it out early....I'm not banking on getting either of the 2 I ordered today, and I'm not sure my Nordie's got any......
Isn't this sad?
Update: My Nordies got *3*, and I'm pretty sure my hold isn't among them.......
I just called the freestanding store near me - they're putting aside 2 SR for me for Thursday, when it launches. It makes me wonder if MAC is going to tell the stores again to put it out a day early, like they did with TTB......I'm thinking of calling tomorrow to see if they do put it out early....I'm not banking on getting either of the 2 I ordered today, and I'm not sure my Nordie's got any......
Isn't this sad?
Update: My Nordies got *3*, and I'm pretty sure my hold isn't among them.......
shootergirlnc
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Dang, and my 8:15 EST order is backordered for SR. I know you must be relieved, though!
Quote:
Originally Posted by make_up_maven
I just called againg (I know I'm insane) LOL I placed my order on the regular MAC US site at 8:14 am EST. They said all of my items shipped, no SR backorder. Fingers crossed. |
Dang, and my 8:15 EST order is backordered for SR. I know you must be relieved, though!
make_up_maven
Well-known member
Re: MAC - In the Groove Discussion
Quote:
That's why I called because I saw yours was BO'd (sorry!)
Did you order from MAC Pro or the regular site?
How could an order placed at 8:15 be backordered? It hit the pro site at like 8 and the regular site at like 8:15.
But with ML I think they were almost sold out before it even hit the site.
It is a total turn off to MAC and this is the last time for me.
Quote:
| Originally Posted by shootergirlnc
Dang, and my 8:15 EST order is backordered for SR. I know you must be relieved, though!
|
That's why I called because I saw yours was BO'd (sorry!)
Did you order from MAC Pro or the regular site?
How could an order placed at 8:15 be backordered? It hit the pro site at like 8 and the regular site at like 8:15.
But with ML I think they were almost sold out before it even hit the site.
It is a total turn off to MAC and this is the last time for me.
highheels
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Not sad at all, thinking of doing the same! I ordered 3 this morning but have very little confidence that I'll get any of them... so may try to put 2 on hold at my nearest freestanding store tomorrow.
If by some stroke of luck I manage to get my paws on more than 2 of these, I will definitely buy whatever I can and re-sell to you gals here - that's a promise! This whole situation, esp. after what happened with Marine Life, is making me ill... makeup should NOT be this stressful! I will never understand MAC's thinking on re-launching this product in obviously such limited quantities.
Quote:
| Originally Posted by Shypo
I just called the freestanding store near me - they're putting aside 2 SR for me for Thursday, when it launches. It makes me wonder if MAC is going to tell the stores again to put it out a day early, like they did with TTB......I'm thinking of calling tomorrow to see if they do put it out early....I'm not banking on getting either of the 2 I ordered today, and I'm not sure my Nordie's got any...... Isn't this sad?
|
Not sad at all, thinking of doing the same! I ordered 3 this morning but have very little confidence that I'll get any of them... so may try to put 2 on hold at my nearest freestanding store tomorrow.
If by some stroke of luck I manage to get my paws on more than 2 of these, I will definitely buy whatever I can and re-sell to you gals here - that's a promise! This whole situation, esp. after what happened with Marine Life, is making me ill... makeup should NOT be this stressful! I will never understand MAC's thinking on re-launching this product in obviously such limited quantities.
Ihearmakeup33
Member
Re: MAC - In the Groove Discussion
I placed my order at 8:00am and my Stereo Rose is backed ordered....I told her ya know what...cancel my whole order! From here on out if it's not permanent line, I don't want it or I will catch it at the CCO...happy shopping ladies
Oh and I asked why I wasn't notifyed that the item would be on backorder and was told that I would receive an email at midnight to night WTF...yeah she said the system only updates at midnight, for those who are wondering if they will receive it or not.
I placed my order at 8:00am and my Stereo Rose is backed ordered....I told her ya know what...cancel my whole order! From here on out if it's not permanent line, I don't want it or I will catch it at the CCO...happy shopping ladies
Oh and I asked why I wasn't notifyed that the item would be on backorder and was told that I would receive an email at midnight to night WTF...yeah she said the system only updates at midnight, for those who are wondering if they will receive it or not.
NotteRequiem
Well-known member
Re: MAC - In the Groove Discussion
Quote:
That's outrageous. My mom ordered hers at 9:00am. Unless there was an issue when you added it to your cart [maybe it was just launching on the site and there was a glitch?], you should have gotten one. When you spoke to CS did they acknowledge that you put a SR in your cart or did they tell you it simply wasn't there?
I feel so awful.
Quote:
| Originally Posted by shootergirlnc
Dang, and my 8:15 EST order is backordered for SR. I know you must be relieved, though!
|
That's outrageous. My mom ordered hers at 9:00am. Unless there was an issue when you added it to your cart [maybe it was just launching on the site and there was a glitch?], you should have gotten one. When you spoke to CS did they acknowledge that you put a SR in your cart or did they tell you it simply wasn't there?
shontay07108
Well-known member
Re: MAC - In the Groove Discussion
This limited edition stuff is really annoying now. If Mac lipsticks weren't superior to other brands, I probably would've abandoned it by now. Now it's not just ultra special stuff like marine life selling out, but pigments? I got mine, but I don't qant to deal with the paranoia anymore.
This limited edition stuff is really annoying now. If Mac lipsticks weren't superior to other brands, I probably would've abandoned it by now. Now it's not just ultra special stuff like marine life selling out, but pigments? I got mine, but I don't qant to deal with the paranoia anymore.
abby13
Member
Re: MAC - In the Groove Discussion
Quote:
Is she sure she's getting one? I got my confirmation email at 9:01 and was told mine is backordered when I called to check on it.
Quote:
| Originally Posted by NotteRequiem
That's outrageous. My mom ordered hers at 9:00am. Unless there was an issue when you added it to your cart [maybe it was just launching on the site and there was a glitch?], you should have gotten one. When you spoke to CS did they acknowledge that you put a SR in your cart or did they tell you it simply wasn't there?
|
Is she sure she's getting one? I got my confirmation email at 9:01 and was told mine is backordered when I called to check on it.
shootergirlnc
Well-known member
Re: MAC - In the Groove Discussion
Quote:
I got mine from the Pro site. I had to type in the product names to find anything, because the whole collection wasn't even up. I got a confirmation email at 8:15, but oh well. I also noticed on the pro site, by candlelight was already "sold out" when you typed it in, and it's been sold out all day. Not on the regular site, though. I'm just happy to have a SR on hold at my counter!
Quote:
| Originally Posted by make_up_maven
That's why I called because I saw yours was BO'd (sorry!) Did you order from MAC Pro or the regular site? How could an order placed at 8:15 be backordered? It hit the pro site at like 8 and the regular site at like 8:15. But with ML I think they were almost sold out before it even hit the site. It is a total turn off to MAC and this is the last time for me. |
I got mine from the Pro site. I had to type in the product names to find anything, because the whole collection wasn't even up. I got a confirmation email at 8:15, but oh well. I also noticed on the pro site, by candlelight was already "sold out" when you typed it in, and it's been sold out all day. Not on the regular site, though. I'm just happy to have a SR on hold at my counter!
Ihearmakeup33
Member
Re: MAC - In the Groove Discussion
I also got a confirmation email, so you might wanna call and confirm that it's actually being shipped, that's how I found out it was backordered HTH
I also got a confirmation email, so you might wanna call and confirm that it's actually being shipped, that's how I found out it was backordered HTH
shootergirlnc
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Yeah, they saw it in my order, but it's backordered. It's just weird that they have no explanation for me. I asked them how other people who ordered after me don't have theirs on backorder, but they have no clue. It's not the CS reps fault, so I don't want to get pissy with them. I just tell them that I appreciate them for trying to help me out.
Quote:
| Originally Posted by NotteRequiem
That's outrageous. My mom ordered hers at 9:00am. Unless there was an issue when you added it to your cart [maybe it was just launching on the site and there was a glitch?], you should have gotten one. When you spoke to CS did they acknowledge that you put a SR in your cart or did they tell you it simply wasn't there?
|
Yeah, they saw it in my order, but it's backordered. It's just weird that they have no explanation for me. I asked them how other people who ordered after me don't have theirs on backorder, but they have no clue. It's not the CS reps fault, so I don't want to get pissy with them. I just tell them that I appreciate them for trying to help me out.
NotteRequiem
Well-known member
Re: MAC - In the Groove Discussion
Quote:
Positive. I called CS and the rep told me 'my' items were packaged and in the warehouse waiting to be shipped. She told me the order would be recieved in 7-10 business days.
Quote:
Ohhh I didn't realize the Pro site released today too. I thought they released a week earlier like the actual stores. That's probably what happened then, you had the misfortune of adding it as they were putting it up and it got borked, Man, that sucks.
Quote:
I called [on behalf of my mother], and they told me it was being shipped.
Quote:
| Originally Posted by abby13
Is she sure she's getting one? I got my confirmation email at 9:01 and was told mine is backordered when I called to check on it. |
Positive. I called CS and the rep told me 'my' items were packaged and in the warehouse waiting to be shipped. She told me the order would be recieved in 7-10 business days.
Quote:
| Originally Posted by shootergirlnc
I got mine from the Pro site. I had to type in the product names to find anything, because the whole collection wasn't even up. I got a confirmation email at 8:15, but oh well. I also noticed on the pro site, by candlelight was already "sold out" when you typed it in, and it's been sold out all day. Not on the regular site, though. I'm just happy to have a SR on hold at my counter! |
Ohhh I didn't realize the Pro site released today too. I thought they released a week earlier like the actual stores. That's probably what happened then, you had the misfortune of adding it as they were putting it up and it got borked, Man, that sucks.
Quote:
| Originally Posted by Ihearmakeup33
I also got a confirmation email, so you might wanna call and confirm that it's actually being shipped, that's how I found out it was backordered HTH |
I called [on behalf of my mother], and they told me it was being shipped.
Re: MAC - In the Groove Discussion
I just checked my credit card authorization, and apparently my entire order has been 'authorized' - which means I must be getting SR. One at least (who knows about my Nordstrom order). My order confirmation email came at 8:27, so their system is definitely gaffed up.
I just checked my credit card authorization, and apparently my entire order has been 'authorized' - which means I must be getting SR. One at least (who knows about my Nordstrom order). My order confirmation email came at 8:27, so their system is definitely gaffed up.
