Aromaleigh?

[shatteredshards]

Quote:

Originally Posted by Flowitu If the drama could be hindered, it should be MissK not calling names and put herself in a bad light. Once it explodes, it's hard to go back. Who am I to say that jen should treated that retort with nice kind words after MissK posted the name callings? all that "nast, and liars" is really too much. if I were in her position, I would not go "sorry, kristen it was all my little misunderstandings that got you to rant on me and I am to blame for not understand you better"

Oh, I'm totally not ragging on how she reacted to Kristen's comments, I think it'd be hard for anyone to take that calmly. My opinion is based only on the blog entry itself and her comments made before Kristen chimed in, the comments like "So, I'm not that sad about the discontinuation of the AL lippies because I've already found something better." I mean, if I made snarky comments like that in my blog, I'd be hunkering down with some popcorn, waiting for the flamers. It's awful that Kristen was the one to flame her, but she seriously could not have expected everyone to throw rainbows and marshmallows her way for what she wrote.

 

[Flowitu]

Quote:

Originally Posted by westindiesangel I'm surprised by this...hard to say who's right and wrong but I believe it's up to the BUSINESS to keep it professional. Despite the fact it's a forum and online you develop real personal rapports with customers, I don't think that gives you an excuse to say rude things or rant as a business. It's really unprofessional. Granted, I haven't read everything posted here. It's good to know these things, but on the other hand, I've read a few of these controversies so I try not to let it affect me anymore...

Also, I want to carify one thing. People can buy whatever from whichever companies. Just like that Lime Crime's many pigments are just micas with possibly added fillers. (maybe she did make some on her own) people still buy from her. People are buying stuff at their own discretions. I think with Kristen, if you just order and doesn't need to communicate with her, you're fine. otherwise, it depends. I am really glad that I came into this world of Mineral franchise, learnt the good, the bad, and the worse.

i really think the mirro should be reflecting both sides. I mean, I have come across many (I won't use the word nasty, but) personal biased angry reviews about LC and attacking the owner (again, she might have put some wrong impressions on people, but); understandable, but really hostile at times. But I don't see Doe Deere going off in people's post and target people individually. LC only does it by behind closed doors. Then those blggers just know what's coming for doing what they believe in? I've seen bloggers doing the not recommended things, but Jen isn't doing that. Anyway, I wouldn't judge too harshly on LC though I dislike the way that many of their eyehsadows are just repacks.

there's this one thing though: miss K said that she gave Jen %150 in points... (later taken back) how does that add up? I also don't know the previous rules of the Reward system, so IDK about how they worked before.

 

[shatteredshards]

Quote:

Originally Posted by Flowitu there's this one thing though: miss K said that she gave Jen %150 in points... (later taken back) how does that add up? I also don't know the previous rules of the Reward system, so IDK about how they worked before.

She gave Jen $150 worth of points, which should have come out to a 150-point bonus. If you include the extra $15 worth she got after that, it would have been 165 points total.

 

[Artemisia]

Quote:

Originally Posted by shatteredshards She gave Jen $150 worth of points, which should have come out to a 150-point bonus. If you include the extra $15 worth she got after that, it would have been 165 points total.

So basically, she got about $165,- worth of products for free then decided to rag about them on her blog?
Not cool!

I don't like how Kirsten reacted but to be honest I'd be really upset too if I were the shops owner.
I do believe she should have remained professional though.

 

[euphrosyne_rose]

I've also read the blog posts as a friend of mine sent me the links to it. Personally, at this point, both the blogger and Kristen need to just drop it. Period. Neither one of them handled it in an adult manner and it just seems like at this point they are both deliberately trying to antagonize one another. The blogger Jenn obviously knows Kristen is going to read what she writes and Kristen keeps taking the bait. I don't particularly care for Kristen's attitude either but I can see where she'd be frustrated and upset. That doesn't give her the right to speak to someone that way but Jenn shouldn't be rubbing her face in it either. They should both chalk this up to a bad experience and let it lie. That's just my 2 cents.

 

[Flowitu]

Quote:

Originally Posted by Artemisia So basically, she got about $165,- worth of products for free then decided to rag about them on her blog? Not cool! I don't like how Kirsten reacted but to be honest I'd be really upset too if I were the shops owner. I do believe she should have remained professional though.

kristen later took them all back and deleted jen's account. So, Jen doesn't have it in the end. (I don't know why I felt like I had to say this a numerous times) And, 165 points doesn't equal to 165 dollars. No one does that. Jen was just saying Miss K's last email sounded like Jen doesn't worth the time. And there goes it.

EDITED: I went researching for AL points, only to find that they are right in AL site. XD Here's what I've got: 150 points = gift code for 10% off , (not in combination of other coupons) ... I am so sorry that I started on that point question because now that I looked at it, some people are misled. I know that Kristen was nice to offer jen for the 150 point, which now equals to like 10% off, of AL changing the system. Kristen later added 15 more points, since she did promise jen something but possibly forgot to do. I felt like I need to clarify this (from Kristen's wording too) otherwise, people might get the feeling that Jen got way too much benefits from Kristen, she did not. Again, I think it's helpful to read all the comments, I think Jen's take on the past reward system is clearer than Kristen had said. Basically in the end, Jen did not have any points even the ones she earned by purchasing and I don't think that is reasonable. Okay, she doesn't want to give Jen the 165 pts she promised, fine. Jen said she "had about 150-200 points (some pending) in my account before Kristen deleted it." so kristen also deleted Jen's other points minus the points Kristen offered, but she didn't need to delete Jen's rest rightfully earned points too.

Quote:

Originally Posted by euphrosyne_rose I've also read the blog posts as a friend of mine sent me the links to it. Personally, at this point, both the blogger and Kristen need to just drop it. Period. Neither one of them handled it in an adult manner and it just seems like at this point they are both deliberately trying to antagonize one another. The blogger Jenn obviously knows Kristen is going to read what she writes and Kristen keeps taking the bait. I don't particularly care for Kristen's attitude either but I can see where she'd be frustrated and upset. That doesn't give her the right to speak to someone that way but Jenn shouldn't be rubbing her face in it either. They should both chalk this up to a bad experience and let it lie. That's just my 2 cents.

Well, I know that if someone called me by names, I wouldn't just let it go and drop it and handle it in a adult manner. Sorry to disagree, but nobody is setting a bait for Kristen to bite. What is that some company owners can't take that some customers have had less than positive experiences with a reputable companies? This is censorship. I know many people ranted and wrote bad reviews for other companies, but very few sympathsized with other company owners being mistreated. Okay, end of rant. Thanks for commenting

I really wish Kristen would just apologie, but I don't see that yet.

 

[queen_kitty]

Well, putting customer service aside (which I have not had problems with personally), I do really like their products! I've tried their blushes and eyeshadows, as well as a couple of the lipgloss samples. I really like their blushes, especially Dolly and Candy. Their eyeshadows are very nice as well, although I tried mostly sheerer colors when I got the first order of samples in. I am totally in love with Ophelia though, it's a gorgeous light pink with a green duochrome, and it looks awesome with MAC's Aquavert. I just ordered some more eyeshadow samples, mostly from the ROCK collection, and I really look forward to trying them out. I've been wanting some blues and teals lately and for $15 I can try quite a few samples, so I can find the kind of colors that I want for cheap instead of getting just one eyeshadow from MAC.

 

[shatteredshards]

Quote:

Originally Posted by Flowitu Well, I know that if someone called me by names, I wouldn't just let it go and drop it and handle it in a adult manner. Sorry to disagree, but nobody is setting a bait for Kristen to bite. What is that some company owners can't take that some customers have had less than positive experiences with a reputable companies? This is censorship.

I'm not saying she can't say she had a bad experience, but, as I had mentioned before, comments like "I'm not sad about the lip balms going away because I already found better." are 1) completely unrelated to her concerns about the customer service, or lack thereof, and 2) are indeed snarky and flamebait. When I make comments like that, I fully expect someone to go crazy on me.

 

[Flowitu]

Quote:

Originally Posted by shatteredshards I'm not saying she can't say she had a bad experience, but, as I had mentioned before, comments like "I'm not sad about the lip balms going away because I already found better." are 1) completely unrelated to her concerns about the customer service, or lack thereof, and 2) are indeed snarky and flamebait. When I make comments like that, I fully expect someone to go crazy on me.

Queen_kitty, glad to know your experiences too

I know that, Shattered and please forgive me if I offfended you. Her "not that sad about disconituation of Al lip products" is perfectly relative to that of her saying that she does think SN lippies are better than the ones she got. I do not see what's wrong with that. I've seen bloggers always compare two different brands, so why should this be different? I see it all teh time: "I prefer this brand over that because its formula blah blah blah" It just that well, I've seen posts about other bloggers attack a company (owner) more viciously, but there's absolutely no need for Kristen to be name callings. In Jen's defence, she never made a single attack on Kristen as a person, but Kristen on the hand did. Jen also did not tell people to avoid Aromaleigh as a company nor did she embarass Kristen in anyway. If Kristen left out all that nasty name callings and focus instead on the fact, I wouldn't even care much.

Let's do a simple test. If now, it's Doe Deere instead of Kristen, what would people say? If someone did a comparison of Lime Crime lipsticks and Morgana lipsticks and say that Morgans are loads better than LC's crappy dry overrated formula and Morgana's CS is way friendlier than LC's, what would you say? Would they say that both Doe Deere and the blogger should drop the matter? In fact, I think many people would go for the blogger's defense. Should the blogger know what's coming? Well, I think many people will come to her aides and defend her against anything spoken by a LC fan. I think it's easier to avoid companies who are known to be "unethical" than encountering companies which are more "reputable". That is one thing I admire about Fyrinnae, they don't get into a big drama - not that I've seen it anyway.

Oh, Shattered, don't take this persoanlly. I know that Jen is not the only person being treated like that. She's just one of some. However, some people decided not to come forward and preferred peace and quiet. of course, I am not telling people to stop buying from Kristen, but thought to let people know. otherwise, I felt like i had to shut up my mouth because some wouldn't approve. I tried my best to be fair and square. I know I've said this many times before and you are way tired of me saying this: "things are different when it happens personally" Anyway, I still wish kristen would apologize to jen for all the harsh words she's lashed out on Jen.

 

[shatteredshards]

Quote:

Originally Posted by Flowitu I know that, Shattered and please forgive me if I offfended you.

No worries, no offense taken. It's all been a friendly disagreement.

I do definately agree, if Kristen had stuck strictly to the facts and skipped the namecalling and whatnot, it wouldn't have been nearly as bad. Contacting Jen privately would have been even better.

Though, on a tangent, I won't touch Morgana with a 10-foot pole after finding out that she had not only chewed out a blogger when that blogger posted a less-than-glowing review, but then went on to trash talk that blogger on yet another blogger's blog a little while back. Her CS is seriously not good, either. *shakes her head*

 

[Flowitu]

Quote:

Originally Posted by shatteredshards No worries, no offense taken. It's all been a friendly disagreement. I do definately agree, if Kristen had stuck strictly to the facts and skipped the namecalling and whatnot, it wouldn't have been nearly as bad. Contacting Jen privately would have been even better. Though, on a tangent, I won't touch Morgana with a 10-foot pole after finding out that she had not only chewed out a blogger when that blogger posted a less-than-glowing review, but then went on to trash talk that blogger on yet another blogger's blog a little while back. Her CS is seriously not good, either. *shakes her head*

Thank you for understanding, Shattered!

I know we disagree on something, but it is eye-opening to hear your take on this matter. I did think this over and I get it that different people take different perspectives to an event that happened. Sorry about that Morgana thing though I really loved their eye shadows. sigh

 

[downloadstone]

I've been really curious about Aromaleigh after reading Phyrra and LipstickandLightsabers' blogs, especially their foundations. I was wondering, do they have a shade close to MAC's C3? I'm slightly darker than C3, slightly pinker than NC30, and have never been able to find the perfect foundation shade.

 

[Foxxydiva]

I tried some of their samples but have yet to find a foundation shade to match my complexion. They do have nice shadows though.

 

[keijukainen]

Quote:

Originally Posted by Flowitu Queen_kitty, glad to know your experiences too Anyway, I still wish kristen would apologize to jen for all the harsh words she's lashed out on Jen.

I just went through Jennifae's blog post and the comments: the last comment is an apology from Miss K posted yesterday. She seems to be very sincere and I'm so glad she admitted to regret her behavior since it's clear she was under a lot of stress during the time and probably said a lot of things she didn't mean. I'm sure she learned a lot from this experience.

Personally I've never had any trouble with AL. Products are high quality and there's a lot of unique colors, international shipping is one of the fastest and lowest of MMU companies and they've got regular discounts so I'm more than happy with them!

 

[lilibat]

FYI, they are going out of business. it's posted on the main page.

 

[Junkie]

I ordered samples from them the other day ^^ Good to know.

I just put in an order with their closing sale coupon for the full-size products. I don't want to kick myself later if I end up loving something and its not available anymore because the company closed.

Kristen sounds so sad in her good-bye letter

 

[queen_kitty]

I can't believe they are going out of business, I am completely crushed

Pretty much all my make-up is from MAC and Aromaleigh, and I seriously love everything I buy from Aromaleigh. I've always loved that I can get myself a little pick-me-up by buying some samples so inexpensively. Their colors are gorgeous, and I just don't know what I'll do without them...

On a side note, the site was supposed to release a new Faerie collection, so I guess that has been canceled. How dissapointing.

 

[euphrosyne_rose]

I know alot of people had issues with her the past few months and it sounds to me like she couldn't take it anymore. I read alot of posts where people made her sound like an ultimate bitch and others where it seemed like the customer was maybe being too picky or too greedy. I for one never, ever had a problem with her or with her products or her customer service so I'm sad to see her go. I feel bad for her as well but sometimes you gotta do what you gotta do...

 

[nebbish]

I feel very upset by AL closing. After doing a bunch of research [AKA reading six thousand reviews in other girls' blogs? LOL] I finally decided to order from Fyrinnae & AL. I wanted to get samples & then full-sizes of the colors I really dig. Only now I'm rushed. By the time I get my samples from AL, I won't have a chance to order full-sizes. *SIGH*

The website says that the sample baggies are 1/16th of a teaspoon ... Is that a decent amount, or should I just go back and order full-sizes of the colors I like the most? lol

 

[lilibat]

Quote:

Originally Posted by nebbish I feel very upset by AL closing. After doing a bunch of research [AKA reading six thousand reviews in other girls' blogs? LOL] I finally decided to order from Fyrinnae & AL. I wanted to get samples & then full-sizes of the colors I really dig. Only now I'm rushed. By the time I get my samples from AL, I won't have a chance to order full-sizes. *SIGH* The website says that the sample baggies are 1/16th of a teaspoon ... Is that a decent amount, or should I just go back and order full-sizes of the colors I like the most? lol

The samples are only good for a couple sparse uses in my experience.