B2M - Read before posting questions about Back to MAC.
- Thread starter clairewear
- Start date
MAC_Pixie04
Well-known member
flippin' sweet! i'm stoked, i'm gonna start saving my empties now that i can get things i realy want for them. i'm only a lipstick person when it's back2mac
HotLady1970
Well-known member
I just had a Live Chat and here are some answers:
* Lustreglasses are not included under the term "Lipglass"
* you can get a Clear Lipglass as well
* no Viva Glam products either
* you can't mail them in
* Lustreglasses are not included under the term "Lipglass"
* you can get a Clear Lipglass as well
* no Viva Glam products either
* you can't mail them in
SWEET LUST *
Well-known member
So I need to buy something and then they'll let me b2m for e/s?
Is it immediate? I've always gone to a counter..
Is it immediate? I've always gone to a counter..
dancinbluegirl
Well-known member
this is absolutely fantastic, i'm glad they finally put this into motion.
)-<
lara
Well-known member
Eyeshadow pots sans pans are acceptable for B2M.
This question has been asked many times before, please take the time to do a comprehensive search and/or read through the comprehensive MAC FAQs on Specktra.
MAC FAQ: Back2MAC (B2M) - http://specktra.net/showthread.php?t=25420
This question has been asked many times before, please take the time to do a comprehensive search and/or read through the comprehensive MAC FAQs on Specktra.
MAC FAQ: Back2MAC (B2M) - http://specktra.net/showthread.php?t=25420
SWEET LUST *
Well-known member
New B2M policy at counters too? Email.
EDIT:
After trying to do as what the MAC rep told me, I'm sure she just misinformed me and I replied to them. It's not at counters, and only freestanding stores, like we already knew. MODS please delete this thread if you feel it is appropriate. Heres the follow up I got from the rep, btw.
Dear Ms. Wong,
Thank you for taking the time to contact us and for your interest in
M.A.C.
Due to the recent changes in the Back to M.A.C. program, there has been
a
great deal of confusion and miscommunication. The alterations in the
program are only valid in freestanding M.A.C. stores. M.A.C. counters
within department stores only offer lipsticks. However, as a gesture
of
apology for the misinformation, we would like to send your choice of
eye
shadow with our compliments. So that we may do so, kindly respond with
your physical mailing address and the exact color you would like to
receive. Please be advised that we are unable to send limited edition
items or anything from the Holiday Collection.
We trust the above addresses your concern. We hope that we have the
opportunity to serve you in the near future.
Sincerely,
Andrea Linder
Consumer Communications
2,510,070
--------------------------------------------------------
ORIGINAL:
After reading about the new policy on here about the b2m policy, I decided to email MAC about how the registering part of it at freestanding counters. They said I can walk into any MAC place and b2m for it. I replied to them saying "So I can walk to my Macy's MAC counter and b2m for an eyeshadow?" (of course in a more formal e-mail way
) and this is the reply I got.
Dear Ms. Wong,
Thank you for taking the time to contact us and for your interest in
M.A.C.
In regards to your inquiry, you may receive your choice of a lipstick,
lipglass or eye shadow when you return six containers for the Back to
M.A.C. program. This new policy is effective immediately and available
at
all M.A.C. counters and freestanding stores.
We trust the above addresses your concern. We hope that we have the
opportunity to serve you in the near future.
Sincerely,
Andrea Linder
Consumer Communications
2,510,070
Has anyone tried doing this at the counter? Hmm, maybe they'll let you if you show them this email.
EDIT:
After trying to do as what the MAC rep told me, I'm sure she just misinformed me and I replied to them. It's not at counters, and only freestanding stores, like we already knew. MODS please delete this thread if you feel it is appropriate. Heres the follow up I got from the rep, btw.
Dear Ms. Wong,
Thank you for taking the time to contact us and for your interest in
M.A.C.
Due to the recent changes in the Back to M.A.C. program, there has been
a
great deal of confusion and miscommunication. The alterations in the
program are only valid in freestanding M.A.C. stores. M.A.C. counters
within department stores only offer lipsticks. However, as a gesture
of
apology for the misinformation, we would like to send your choice of
eye
shadow with our compliments. So that we may do so, kindly respond with
your physical mailing address and the exact color you would like to
receive. Please be advised that we are unable to send limited edition
items or anything from the Holiday Collection.
We trust the above addresses your concern. We hope that we have the
opportunity to serve you in the near future.
Sincerely,
Andrea Linder
Consumer Communications
2,510,070
--------------------------------------------------------
ORIGINAL:
After reading about the new policy on here about the b2m policy, I decided to email MAC about how the registering part of it at freestanding counters. They said I can walk into any MAC place and b2m for it. I replied to them saying "So I can walk to my Macy's MAC counter and b2m for an eyeshadow?" (of course in a more formal e-mail way
Dear Ms. Wong,
Thank you for taking the time to contact us and for your interest in
M.A.C.
In regards to your inquiry, you may receive your choice of a lipstick,
lipglass or eye shadow when you return six containers for the Back to
M.A.C. program. This new policy is effective immediately and available
at
all M.A.C. counters and freestanding stores.
We trust the above addresses your concern. We hope that we have the
opportunity to serve you in the near future.
Sincerely,
Andrea Linder
Consumer Communications
2,510,070
Has anyone tried doing this at the counter? Hmm, maybe they'll let you if you show them this email.
IcePrincess2250
Well-known member
sweet!
SWEET LUST *
Well-known member
No, no what they're telling me in the email is that you can b2m for eyeshadow/lipglass/lipstick at the COUNTER now. meaning you don't need to register? Because the first email I sent was about registering, and they said I could just go to a counter. I even asked twice (question once, clarifying second) about the difference between freestanding b2m & counter b2m.
DaizyDeath
Well-known member
counters registry is seperate from mac store registry so i have all seperate accounts but its fairly fast to register all they do is ask you for your name, adress, email, and phone.
