SWEET LUST *
Well-known member
Yeah same here, I've been asking / calling counters and they're telling me only lipsticks. But I emailed and that's what they said? I asked them to clarify for me to an annoying point, so I really do hope its true.
B2M - Read before posting questions about Back to MAC.
- Thread starter clairewear
- Start date
thegirlgotsoul
Well-known member
This is FANTASTIC!
I just depotted 18 eyeshadows tonight!
Woot!
I just depotted 18 eyeshadows tonight!
Woot!
coachkitten
Well-known member
I heard this today at the new freestanding store in Seattle! I never depot but now that there are new eye shadows involved I am going to think about it!
asnbrb
Well-known member
I don't see how registering is going to happen at Macy*s. I'm sure they use the same registers as the rest of the store and there's no screen to ask for a client's name. (I worked there until June). You scan the item, scan the barcode (and for b2m, I think they go to the screen where you can adjust the pricing manually) and total it up. If we have to be registered (according to my f/s store), they would have to rehaul their computers and make them separate entities than the macy*s registers.
juli
Well-known member
Quote:
Does this mean now i have to make my purchases at MAC store only?!? ugh... how inconvenient is that? Since i have to be registered in the customer database as well.
I don't understand why you can only do certain things at counters vs.stores. I mean its same MAC stuff when it comes to it no?
Originally Posted by Pushpa
the new b2m policy i sonly for store locations and yo have to be registered in the customer database counters are no longer able to do b2m even for a lipstick hope that helps |
Does this mean now i have to make my purchases at MAC store only?!? ugh... how inconvenient is that? Since i have to be registered in the customer database as well.
I don't understand why you can only do certain things at counters vs.stores. I mean its same MAC stuff when it comes to it no?
prinzessin784
Well-known member
Quote:
What if you printed out the email and brought it with you? You can be like "ha!! see here??" hehe
| Originally Posted by SWEET LUST *
Yeah same here, I've been asking / calling counters and they're telling me only lipsticks. But I emailed and that's what they said? I asked them to clarify for me to an annoying point, so I really do hope its true. |
What if you printed out the email and brought it with you? You can be like "ha!! see here??" hehe
SWEET LUST *
Well-known member
^ Yes, thats what I'm saying! I annoyed them into clearing it up for me, and that's pretty much their final answer to me. Print the email out if you guys are unsure. I guess this is the only way to find out what's goin' on. Lots of mixed b2m info.
iiifugaziii
Well-known member
i heard a rumor that this policy was going to be MAC store only. I'm going to call my trainers about it tomorrow to find out what's goin' on because my counter doesn't know about this yet!
that's awesome though. free lipglass or eyeshadow? i wonder if it's also lustreglasses as well.
roxybc
Well-known member
Once again MAC has had a lack of communication with their staff! How annoying! I have gotten many free lipsticks before at my local counter at The Bay and I never had to register or provide any information what so ever!! I don't understand, is this a new policy that we have to register, or is it a new policy that we can't even take our B2M empties to counters?
Some people are posting that B2M empties can be redeemed at counters for a lipstick only, then others are saying you can redeem them for a lipstick, lipgloss, or eye shadow, and now others are saying counters are not accepting B2M empties anymore. WTF MAC!! Get your act together, you annoy the hell out of me sometimes!!!
:|
Some people are posting that B2M empties can be redeemed at counters for a lipstick only, then others are saying you can redeem them for a lipstick, lipgloss, or eye shadow, and now others are saying counters are not accepting B2M empties anymore. WTF MAC!! Get your act together, you annoy the hell out of me sometimes!!!
litlaur
Well-known member
Quote:
MAC counters basically sell via the stores the counters are located in (Macy's, Bloomingdale's, etc...). It's not in MAC's system, it's the store's system. The money doesn't go straight to MAC.
This is also why counters sometimes have different return policies, such as the stickers used at Bloomingdale's, and this is why you can't return something bought at a counter to a store and vice versa.
| Originally Posted by juli
I don't understand why you can only do certain things at counters vs.stores. I mean its same MAC stuff when it comes to it no? |
MAC counters basically sell via the stores the counters are located in (Macy's, Bloomingdale's, etc...). It's not in MAC's system, it's the store's system. The money doesn't go straight to MAC.
This is also why counters sometimes have different return policies, such as the stickers used at Bloomingdale's, and this is why you can't return something bought at a counter to a store and vice versa.
caffn8me
Well-known member
I don't think we should complain too much about registering or what we can and cannot trade in for. How many other companies give you anything free in return for empties?
What's the worst that can happen if you register? You might end up getting mailshots abut new products.
What's the worst that can happen if you register? You might end up getting mailshots abut new products.
SARAHluvsMAC
Well-known member
we were told this is going to be mac store only and i saw a memo from corporate saying it was going to stay that way, however the email says otherwise so ya i guess im also very confused... im thinking someone might want to send another email asking if this is true because emails can be wrong
and no you can't get pro pans or lustreglasses unfortunetely, but u can get the clear gloss
and no you can't get pro pans or lustreglasses unfortunetely, but u can get the clear gloss
MisStarrlight
Well-known member
I was at Update the day the email went out to the trainers/managers/etc about the policy change....
As of now the extended B2M applys to MAC STORE ONLY. We were told that since the systems are different between counters & stores that they are still trying to figure out how to do it at counters....but whoever replied to the OP's email was incorrect. It will hopefully be at counters sometime soon, but I'm not exactly holding my breath.
As of now the extended B2M applys to MAC STORE ONLY. We were told that since the systems are different between counters & stores that they are still trying to figure out how to do it at counters....but whoever replied to the OP's email was incorrect. It will hopefully be at counters sometime soon, but I'm not exactly holding my breath.
