B2M - Read before posting questions about Back to MAC.

SARAHluvsMAC

Well-known member
yes they are the same price, and pro pans are actually cheaper than a small pot eyeshadow, but they aren't going to start giving the whole line away for free...
 

SWEET LUST *

Well-known member
When I emailed MAC, I already knew about the new policy at freestanding stores only. I only asked if I had to purchase something to be registered. They replied saying it wasn't necessary at counters, and that I can do B2M anywhere. Since I specifically asked about eyeshadow/lipglass though, I asked if I were to walk into any counter and b2m for eyeshadow, and that's the reply they sent me.
 

calbear

Well-known member
Interesting - the memo my store got allows exchange for any pot eyeshadow, any lipstick that is not in special packaging, tinted lipglass, lustreglass, lip gelees or plushglass.
 

liquidsirenhoney

Well-known member
I wonder if this B2mac will work on LE stuff? Because I have had issues before with LE lipsticks, but if this is the case i need to start depotting all my e/s.
 

amoona

Well-known member
Well when I went to my MAC counter today they said as far as they know it's still only MAC stores that have the new policy but the MA said hopefully it'll be in counters soon. As far as she knows she said counters were still the usual B2M policy.

Eh, either way I'm happy with only lipsticks!
 

duch3ss25

Well-known member
OK, I went to a MAC seminar last night and asked about the new B2M policy and they told me that B2M for l/s, l/g & e/s will ONLY be at F/S stores and PRO stores and NOT at counters (only l/s). hth!
 

iiifugaziii

Well-known member
i'm sorry if someone already addressed this; but the NEW b2m policy is only available in US and UK at the moment. or at least that's what it said on the memo
smiles.gif
 

jenii

Well-known member
Oh, that is *so* cool. I've got a few empties now, and I'm pretty excited that when I do take them in, I can get something other than a lipstick!

If that's only at the freestanding stores, I guess I'll have to take my empties there. I don't care, if it means I can get a free e/s!
 

FacesbyNiki

Well-known member
Quote:
Originally Posted by Pushpa
the new b2m policy i sonly for store locations and yo have to be registered in the customer database

counters are no longer able to do b2m even for a lipstick

hope that helps


Who said this?
 

chickadee

Member
The registering part of it might be kind of what we do at Lauder. When a customer comes up to me with a coupon for a free sample, we take their info and create a registry card so we can call them for special events, GWP, new collections etc. It's a way to create a relationship, instead of the customer going to any of the counters in the area, she will hopefully come back to us and we can track her preferences, etc.
Maybe MAC is doing that now too?
 

Pushpa

Well-known member
Quote:
Originally Posted by FacesbyNiki
Who said this?


thats was what our manager told us

this was what our email stated for western canada
 

liltweekstar

Well-known member
Quote:
Originally Posted by MisStarrlight
LEs are ok to get for B2M...as long as it's not in special packaging.

you mean with the green packaging?:confused:
 

hull_d

Member
Quote:
Originally Posted by iiifugaziii
i'm sorry if someone already addressed this; but the NEW b2m policy is only available in US and UK at the moment. or at least that's what it said on the memo
smiles.gif


So this is available in the UK - but I guess the counter's in Debenhams will not get it
ssad.gif
 
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