B2M - Read before posting questions about Back to MAC.

Christi239

Active member
Re: problem with Back 2 Mac

I've read that some stores expect the metal pan to still be in the pot. That may have been the issue as well. Maybe call them and ask if they require the metal to be in the empties?
 

MAC_Whore

Well-known member
Re: problem with Back 2 Mac

It all really depends on what store you go to, who you talk to and on what day you talk to them. There is A LOT of variance in store's/counter's behaviours towards this.

Also, there is a rule that they aren't supposed to do more than 3 B2Ms at once (so 18 empties). A lot of MAs don't know about the rule and a lot don't care, so again that just depends on the who/when/where.

Sorry that isn't much help.
 

Marcita

Well-known member
Re: problem with Back 2 Mac

I agree with everyone that you took in too many so it made them look more closely. Bring in no more than 12 and don't tell them you depotted them. They usually just count and make sure they are MAC.
 

LatinaRose

Well-known member
Re: problem with Back 2 Mac

I just took in 30 empties to the store in Toronto with no problems. They told me another woman brought in 80!! They didn't care how many I had or that they were depotted. I think it depends on where you go.
 

FrazzledOne

Well-known member
Re: problem with Back 2 Mac

Depends on the store. I took 66 empties at the Tower City MAC in Cleveland and got 11 eyeshadow with no problem.
 

XjennaX

Well-known member
Re: problem with Back 2 Mac

Quote:
Originally Posted by FrazzledOne
Depends on the store. I took 66 empties at the Tower City MAC in Cleveland and got 11 eyeshadow with no problem.


Kinda off her topic, but i was told that you could only get free lipsticks. Can you also get eyeshadows?
 

galvanizer

Well-known member
Re: problem with Back 2 Mac

I believe at Pro stores only you can get an e/s or a l/g instead of a l/s but someone please correct me if I"m wrong.
 

SChotgurrl

Well-known member
Re: problem with Back 2 Mac

Quote:
Originally Posted by galvanizer
I believe at Pro stores only you can get an e/s or a l/g instead of a l/s but someone please correct me if I"m wrong.


Also at freestanding stores (not sure if there's a difference between the two)....an MA at MAC told me that yesterday!
winks.gif
 

VeronikaJ

Well-known member
Re: problem with Back 2 Mac

You can recieve a free lipstick, lipglass, lustreglass, lipgelee or eyeshadow with 6 empties at ANY freestanding MAC location. However, at counters (i.e. Dillards, Macy's, Nordstrom, etc) you can only receive a free lipstick. This should be standard now at all MAC locations and from what I've seen most MAC artists are educated about this by now (I hope).
 

miss-lilly

Well-known member
Re: problem with Back 2 Mac

I was thinking of depotting my e/s so I asked a MA if I could use the empty pots for Back 2 Mac and she said no (probably because the metal part would be missing)
I want to depot because it will save me a lot of space but I don't know if it's worth it :confused:
 

bellaetoile

Well-known member
Re: problem with Back 2 Mac

i've heard so many things regarding B2M. even the two locations i frequent the most vary.

i'd recommend you take in just a few at a time, maybe 12 empties for 2 lipsticks. my nordstrom counter limits me to 3 lipsticks (18 empties), whereas my freestanding store allows 6 lipsticks/glosses/shadows (36 empties) at a time. bloomingdales near me allows me to get limited edition lipsticks, nordstrom and the freestanding store do not. the black plastic inserts and metal pans have never mattered when i turned in B2M items, but for some reason they wouldn't accept a foundation bottle without its cap (i threw the cap away on my SFF because i had the foundation pump). so pretty much all i can say about the program is that it varies, and a lot of MAs and mac locations have different policies.
 

gleamster1

Member
Re: B2M and special packaging

Hi! Thanks for finding out! I went to 2 mac counters and they both said that i cannot get a Barbie loves Mac lipstick for my B2M empties!
 

MacArtist

Well-known member
Re: problem with Back 2 Mac

you can recycle anything glass or plastic

we even take bag the empty cleansing wipe package!
 

aeni

Well-known member
Re: problem with Back 2 Mac

It really all depends on the MA. One time a girl at the Pro store said that it was incomplete while another girl came by and said "It's fine!"

Hell I'd pay for empty metal pans.
 

Lady_MAC

Well-known member
Re: problem with Back 2 Mac

Quote:
Originally Posted by LatinaRose
I just took in 30 empties to the store in Toronto with no problems. They told me another woman brought in 80!! They didn't care how many I had or that they were depotted. I think it depends on where you go.

Yep, I've brought in even more. I asked them if they expected me to leave in the pan, and they laughed (Bay & Bloor).
 

Dawn

Administrator
Staff member
Re: B2M and special packaging

I got the same run around at my local Macy's store last week. I just did a live chat w/Marci @ MAC and she said...
Marci: Can Customers choose a Lipstick from the Barbie® Loves M•A•C and Beauty Icon 4/Raquel Welch Collection as their free Back to M•A•C Lipstick?
Marci: Yes. Customers can choose the Lipsticks from both of these collections as part of the Back to M•A•C program.

Dawn: Great, I will print a copy of our discussion and bring it to my store as a reference.

Marci: We do have a reorder coming Online at the beginning of March for some of the color collection and I believe a few T-shirts.

Dawn: Ok, thanks for your help!

Marci: Great idea! Tell them that it is straight off the Hotline Memo part 2.
 

saniyairshad

Well-known member
Re: problem with Back 2 Mac

I agree with the location, some MAs can give u a hard time about it, and others dont care. It also depends on the MA.
 

Artemis

Well-known member
BACK 2 MAC online????

Sadly if I want free lipstick for my empty mac items then I gonna have to send it in to the website. Has anyone ever done that before? If you have, how long did it take to receive your lipstick or did you run into any problems?
 

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