B2M - Read before posting questions about Back to MAC.

[erine1881]

Quote:

Originally Posted by aeroerin I've read back about ten pages, but I haven't seen this question asked: If I mail in my B2M, can I have a choice of free e/s? I'm not near any freestanding store, and I would much rather have another e/s rather than a l/s. TIA!

When you mail empties in, you can only get a free lipstick, not a shadow or a gloss. If you go online, there's a form you can fill out and list what empties you're sending in, and a few choices of lipsticks.

Shadows or glosses can only be chosen at freestanding stores, not at counters or thru the mail.

 

[aeroerin]

Quote:

Originally Posted by erine1881 When you mail empties in, you can only get a free lipstick, not a shadow or a gloss. If you go online, there's a form you can fill out and list what empties you're sending in, and a few choices of lipsticks. Shadows or glosses can only be chosen at freestanding stores, not at counters or thru the mail.

Thank you so much!

I guess if I depot, I'll just keep 'em ready for any random trips near a MAC store.

 

[chickatthegym]

Quote:

Originally Posted by plasticLVR so, this is true for ALL mac freestanding stores? That they WILL take depotted shadows/blushes? I got turned down about a month ago saying that they can't take depotted pots without the metal pan....? And I only had 6 at the time so it's not like I had a crap load..

I went to my free-standing store today and got DENIED for my depots

She said they had to have the pan. I told her that the MAC chat customer service rep said they didn't have to have the pan. So she let me do ONE (and took my brush cleaner and bronzers and 3 of the shadow pots).

Can anyone who works for MAC tell me what the real policy is? I was really annoyed because from what I read on here and the MAC chat, it sounded like depots were OK now. So I ended up driving over an hour for one eyeshadow

 

[chickatthegym]

Quote:

Originally Posted by erine1881 When you mail empties in, you can only get a free lipstick, not a shadow or a gloss. If you go online, there's a form you can fill out and list what empties you're sending in, and a few choices of lipsticks. Shadows or glosses can only be chosen at freestanding stores, not at counters or thru the mail.

Tia, the store by me said that you have to be in their computer system to get a shadow or gloss. Their systems are linked though (not the counters but the free-standing stores) so if you are in at one store, you're good at another. So just an FYI, you might want to make sure you're in the system so you don't get denied your shadow

 

[redwhiteblue]

about how much processing time is there? I mailed in my empties and I am wondering if this wait is going to be insanely long. I realize a lot is going to have to be based on mailing time but my mac normally gets here pretty quick.

 

[kayley123]

For anyone who has sent in B2Ms by mail, do you usually get your first choice lipstick color?

 

[LeeleeBell]

I have a really old lipglass that I stopped using quite a while ago...way too old to give away or sell or any of that. It doesn't smell or anything but I don't use it. Thing is, it still has some product in it (about 30% of it I would say).

Do you think they would take that for B2M or do I have to empty it...and what's the easiest way to empty it lol. I tried a q-tip and eh...it's messy and I think it would take a really long time.

Second question: My friend has a quad that she depotted and wants to know if a quad is accepted and if it would count for one item or more?

Thanks in advance for any help

 

[erine1881]

^^^once again, containers don't have to be empty to b2m them.

As for the quad, it only counts as one empty. Everything counts for one empty (except for holiday minis, which you must have all five to count as one empty). Nothing counts for more than one.

 

[hello_kitty]

I used up a thing of bulk wipes... is that packaging eligible for B2M? My gut tells me no, but I don't want to throw it out until I know! Thanks!

 

[leenybeeny]

Quote:

Originally Posted by hello_kitty I used up a thing of bulk wipes... is that packaging eligible for B2M? My gut tells me no, but I don't want to throw it out until I know! Thanks!

Yes, they are eligible

 

[hello_kitty]

Quote:

Originally Posted by leenybeeny Yes, they are eligible

Glad I rescued them from the trash can! Now I have 6 empties to bring back when I get the urge.

Thanks!

 

[Sophisto]

so i B2Med yesterday and just realized the MA gave me the wrong color!! it's marked on the bottom, do you think they will let me bring it back for the correct color?

 

[chickatthegym]

^I would try to bring it back to the same MA and hopefully she remembers. They aren't suppose to exchange B2M's.

 

[svetlana89]

Quote:

Originally Posted by Sophisto so i B2Med yesterday and just realized the MA gave me the wrong color!! it's marked on the bottom, do you think they will let me bring it back for the correct color?

This happened to me once, I got the wrong e/s (it wasn't marked), and I explained the situation and she exchanged it for me

 

[Tat2dbeauty07]

Im so excited for b2m its going to be my first time next saturday the 26th Im going to the style black even I got 36 empties but they said I can only redeem 24 I have a friend going so I might have her redeem the other 12 for me. Im so happy you can redeem for MES and Dazzleglasses

 

[Tat2dbeauty07]

So is their a reason why you cant redeem your empties at a mac counter for eyeshadows or glosses. I think no matter where you are as long as their an authorized retailer of mac you should be able to b2m for your choice of gloss eyeshadow or lipstick. my mac counter is 20 mins away from me my mac store is 45 minutes without considering traffic after traffic Im liiking at over an hour because of the construction on the highways. I wish mac would be fair about turning in b2m's

 

[erine1881]

^^^its just another perk that mac stores offer. The only way you have that option anyway is if you have your personal info enterd into their computer systems. If you opt out of that, then you can only choose a lipstick, just like at a counter.

Stores also offer makeup lessons (one-on-one with an artist), preview events, and certain colours/products/collections, all of which counters don't offer. And when you factor pro stores into the mix, there's even more perks-colours/products/collections, early releases, industry events, photoshoots, etc that even stores don't offer.

Its nothing about being unfair. Again, its just a perk that you get by visiting a store rather than a counter.

 

[Tat2dbeauty07]

Ok so my info isnt in their system will I still be able to redeem for eyeshadows or lipglosses if I give them my info that day.

 

[hello_kitty]

Yes. Every time I go they re-enter my information even though I've been to that same store a zillion times, and I always get shadows for my B2M. So as long as you're giving the information, I think that's all they care.

 

[Tat2dbeauty07]

I'm so excited for my first B2M. I got 48 empties they do limit it to 24 but I got a friend going with me who said she would redeem my other half for me....