mkoparanova
Well-known member
It does make sense but recently I returned a TF NP to a store with no TF counter!They won't unless you purchased it from their store---they don't consider returns for anything that was purchased online.
Nevertheless, they could've referred her to CS, give her the number and advise her to explain the problem, anything but suggesting to scratch the blush with a knife like that's a perfectly normal thing to do, when you buy a quite expensive makeup item.