i guess im not getting my parrot?
very sad i should have known
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You have been connected to Melissa P.
Melissa P: i see that you have some eyeshadows from mac that have been discontinued or unavailable and now they are being offered on your website ie: parrot are they availavle and in stock??
Melissa P: My apologies. This is Live Help for clothing and shoes that are featured on our website. I would be more than happy to transfer you to one of our Live Help Beauty Agents who would be better able to assist you.
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You have been connected to Brenda E.
Brenda E: Hello and welcome to Nordstrom Beauty, Susan!
susan: hi i see you are offeringin some mac eyeshadows on your website that have been unavailable for a while
susan: ie: parrot is this now in stock?
susan: some that are listed have been discontinued are they bringing these colors back?
Brenda E: our systems are fairly accurate if the item is now posted as available than we must now have it in stock, we do regularly go through MAC item as these are very popular and come and go very quickly.
Brenda E: the discontinued ones are discontinued per MAC
Brenda E: Those will not be returning to our stores.
susan: parrot is dicontinued, but you are offering it on your website?
Brenda E: just a moment while I do further research...
susan: ok
Brenda E: I am so sorry that item was one that was incorrectly published. It is not available I am so sorry for the misinformation.
Brenda E: You are correct it was a limited edition item that is no discontinued.
susan: i ordered it already i hope my credit card dont get charged?
Brenda E: it will not as no charged until item is actually rung through.
susan: actually when i check status of order it says its order being processed
susan: i guess i just have to watch my credit card statement
Brenda E: yes please be assured that you have not yet been charged.
susan: ok thank you!!