ummm...my second order is still open? (where they cancelled everything but Earthly Delight). Maybe there's still some hope left?
Dear Mr. or Ms. Cerisier,
Thank you for your recent order via Nordstrom.com, Order No. XXXXXXXX.
We have experienced a slight delay in fulfilling the M·A·C Small Velvet
Eye Shadow
EARTHLY DELIGHT you requested and we sincerely appreciate your patience.
We do anticipate having this merchandise available to ship out to you
shortly and thank you for your understanding.
If you wish to check on the progress we are making in processing the
remainder of your order, our Nordstrom Beauty Hotline staff is available
to assist you. Please feel free to email or call us at 1-800-723-2889
We thank you for looking to Nordstrom.com for help with your beauty needs
and look forward to having the outstanding portion of your order completed
soon.
Best Regards,
Nordstrom Beauty Hotline
www.nordstrombeauty.com
1-800-723-2889 option 1 option 1.