MAC - Heatherette for MAC Discussion
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shadowaddict
Well-known member
Re: Heatherette for MAC Discussion
I called my counter today and they are releasing the 20th. I asked for them to put my stuff on hold as they always do but she said she couldn't because they only received a small shipment of items. She also said that they were probably going to put a bunch of it up for next week since most people don't know that they are releasing a week early. I'm like WTF? I asked if they were having an event as I knew they weren't she just said no but people think it's coming out the 27th. Anyway I plan to be there early Thursday but just in case I'm going to call the trainer that always holds my items. It's not like I have them hold a ton of stuff and then don't buy. I always purchase what I have asked them to hold. Anyway this just didn't make much sense to me.
I called my counter today and they are releasing the 20th. I asked for them to put my stuff on hold as they always do but she said she couldn't because they only received a small shipment of items. She also said that they were probably going to put a bunch of it up for next week since most people don't know that they are releasing a week early. I'm like WTF? I asked if they were having an event as I knew they weren't she just said no but people think it's coming out the 27th. Anyway I plan to be there early Thursday but just in case I'm going to call the trainer that always holds my items. It's not like I have them hold a ton of stuff and then don't buy. I always purchase what I have asked them to hold. Anyway this just didn't make much sense to me.
crystrill
Well-known member
Re: Heatherette for MAC Discussion
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MY ORDER WILL BE HERE TOMORROW! THANK GOD I ORDERED FROM MACY'S.COM!!!
Like Lauren said though, I noticed the whole collection doesn't show on Macy's anymore. It's just the Heatherette picture. Either they weren't supposed to make it available until the 20th like she said, or they sold out. It's probably the first reason. But I had already ordered so I guess they couldn't do anything about it?
And see, I told you CS never knows anything. Talking about "it won't ship until tomorrow" when it indeed shipped the same day I ordered it because I ordered express shipping, before 12. Despite what the site says. I order from their more than enough to know how their shipping works. Only reason I called is because the tracking # usually shows on the site and it wasn't. So I freaked out.
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Originally Posted by crystrill
I placed my order on macys.com. I found it weird that I could order Heatherette, but the darn blushes still aren't showing! But I remember with Fafi, it took about a week before it let me order it. Anyhoo, I just checked my order status through macys.com and it says everything has been shipped. However, it doesn't give me a tracking number. Usually Macy's gives you a tracking number. But in Macy's defense, they haven't e-mailed me yet. Usually they update the website first, and then a few hours later they send you the shipped e-mail. So I'll wait until I get the "shipped e-mail", if I even get one. It's just weird that the site isn't showing a tracking number. It ALWAYS shows one. EDIT: I called CS for Macy's and they said it's in the process of being shipped, and should ship out tomorrow. Because "it takes a day to process and I ordered today." I've ordered things on Macys.com before 12 PM and had it shipped the same day. Why do customers always know more than the CS? And she was talking to me like I rode the slow bus or something. All I asked was for my order status. |
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| Originally Posted by iheartcolor
I saw that Macy's had Heatherette this morning - but I got home from work about 4:30 pm and it only shows a promo pic now - you can't order anything! WTF?! I wonder if they weren't supposed to make it available until the 20th? -Lauren |
MY ORDER WILL BE HERE TOMORROW! THANK GOD I ORDERED FROM MACY'S.COM!!!
Like Lauren said though, I noticed the whole collection doesn't show on Macy's anymore. It's just the Heatherette picture. Either they weren't supposed to make it available until the 20th like she said, or they sold out. It's probably the first reason. But I had already ordered so I guess they couldn't do anything about it?
And see, I told you CS never knows anything. Talking about "it won't ship until tomorrow" when it indeed shipped the same day I ordered it because I ordered express shipping, before 12. Despite what the site says. I order from their more than enough to know how their shipping works. Only reason I called is because the tracking # usually shows on the site and it wasn't. So I freaked out.
DominicanBarbie
Well-known member
Re: Heatherette for MAC Discussion
I just got an email from them saying my order was backordered.?! What ?? I was one of the first people to order.So at 6:30 am I made my husband call and find out whats going on.Well she said since the dont have the items in the warehouse they have to send those emails out.She also said that I was one of the 1st people to place an order so it will ship out Thursday and I should get it by Sat the latest.So yea this sucks.I'm going to Mac on Sat so I could just buy the backups there but oh well I will not complain.At least it's shipping out on Thursday.So yea Ladies if you got an email just call and confirm it's going to be shipped out on thursday when they get it.Also The lady was like...We had no idea Heatherette was going to be this big .Well Mac it's as easy as 123.Great designer,gorgeous packaging and beautiful vibrent colors = a great big hit! so then my husband says yea..my wife was checking the updates on her little club onlinebecause she wanted to be one of the 1st to order.When he told me this I wanted to punch him in the face .Club? I told him this is a huge online support group not the babysitters club.We're as serious as AAA members and he corrected me and said it's AA you mean.None the less I felt dumb but now i'm rambling so i'm off.
I just got an email from them saying my order was backordered.?! What ?? I was one of the first people to order.So at 6:30 am I made my husband call and find out whats going on.Well she said since the dont have the items in the warehouse they have to send those emails out.She also said that I was one of the 1st people to place an order so it will ship out Thursday and I should get it by Sat the latest.So yea this sucks.I'm going to Mac on Sat so I could just buy the backups there but oh well I will not complain.At least it's shipping out on Thursday.So yea Ladies if you got an email just call and confirm it's going to be shipped out on thursday when they get it.Also The lady was like...We had no idea Heatherette was going to be this big .Well Mac it's as easy as 123.Great designer,gorgeous packaging and beautiful vibrent colors = a great big hit! so then my husband says yea..my wife was checking the updates on her little club onlinebecause she wanted to be one of the 1st to order.When he told me this I wanted to punch him in the face .Club? I told him this is a huge online support group not the babysitters club.We're as serious as AAA members and he corrected me and said it's AA you mean.None the less I felt dumb but now i'm rambling so i'm off.
thelove4tequila
Well-known member
Re: Heatherette for MAC Discussion
I got the same backorder email right now. Grrr. I just want my shiz. But what is really weird is I got 2 emails saying "Thank you for placing your order" for something I didn't even order! A refill eyeshadow and Pro lash. WEIRD! They must be totally jumping out of their seats by now!
I gotta call them later.
I got the same backorder email right now. Grrr. I just want my shiz. But what is really weird is I got 2 emails saying "Thank you for placing your order" for something I didn't even order! A refill eyeshadow and Pro lash. WEIRD! They must be totally jumping out of their seats by now!
I gotta call them later.
Winthrop44
Well-known member
Re: Heatherette for MAC Discussion
It sounds to me like even though they were moving the release up from the 27th to the 20th they were not planning on doing the usual thing of releasing it on the web site on the Tuesday of release week - only whoever is responsible for the web site either was not told that or forgot it. The poor people who answer the phone - it's surely not their fault and they're taking the brunt of it. They are sweethearts too! Just last week I placed an order and changed my mind. My order was not in their system yet when I called to cancel, so they told me they would cancel when it came thru and I could call later to make sure. Well, when I called later it had squeaked thru and shipped. I didn't act upset or anything, yet they immediately offered to call the package back from UPS (I saw it "out for delivery" on the UPS site the next day, shortly followed by a "delivery intercept" status) so I wouldn't have to pay the return shipping. I couldn't believe it. I think we have to give MAC a break on this Heathette mess up, because overall they really have outstanding customer service and their online shopping service is in general fast and flawless.
It sounds to me like even though they were moving the release up from the 27th to the 20th they were not planning on doing the usual thing of releasing it on the web site on the Tuesday of release week - only whoever is responsible for the web site either was not told that or forgot it. The poor people who answer the phone - it's surely not their fault and they're taking the brunt of it. They are sweethearts too! Just last week I placed an order and changed my mind. My order was not in their system yet when I called to cancel, so they told me they would cancel when it came thru and I could call later to make sure. Well, when I called later it had squeaked thru and shipped. I didn't act upset or anything, yet they immediately offered to call the package back from UPS (I saw it "out for delivery" on the UPS site the next day, shortly followed by a "delivery intercept" status) so I wouldn't have to pay the return shipping. I couldn't believe it. I think we have to give MAC a break on this Heathette mess up, because overall they really have outstanding customer service and their online shopping service is in general fast and flawless.
baroquely
Well-known member
Re: Heatherette for MAC Discussion
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I did an online chat with a MA yesterday and she said that the bluishgreen shade, in her opinion, was almost identical to Aquadasiac. I'm guessing you could get Aquadasiac to go that color by adding a little more of a green to it.
I'm definitely going through the same thing.
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| Originally Posted by AudreyNicole
Ugh, I am having second thoughts. I have some things on hold at my Nordies. My hesitation is with Trio #1. I had talked myself out of it because I already have Cloudburst from Blue Storm and the neutral shadow is nice but not that special. The mint green one is really nice, and IMO quite unique, but it's almost as if I would be paying $32.50 for ONE shadow since I really don't need the others. I really don't have the extra cash laying around, and I am trying to talk myself into passing on it, but then again, I am worried I will miss out and want it later on. It does seem to be the more popular of the two trios. I know for certain that I want Alpha Girl b/p and Lollipop Loving l/s and probably Sock Hop and Starlet Kiss l/g... what should I do about the trio? |
I did an online chat with a MA yesterday and she said that the bluishgreen shade, in her opinion, was almost identical to Aquadasiac. I'm guessing you could get Aquadasiac to go that color by adding a little more of a green to it.
I'm definitely going through the same thing.
astronaut
Well-known member
Re: Heatherette for MAC Discussion
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Or opt to buy the VG one instead since it's more charitable
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| Originally Posted by Ladyvirtuous
No problem! Cuz I wore it today and I was looking at my lips like "I have something that looks like this" and it dawned on me, "Ah, the Viva Glam lipglass". Its still pretty though. Just wanted to throw that out there so people can save as much money as they can. |
Or opt to buy the VG one instead since it's more charitable
astronaut
Well-known member
Re: Heatherette for MAC Discussion
So I changed my mind. Lollipop loving looked too pale and blah on my nc35 skintone. I really want a LE lipstick package though! Curse you MAC. So I'm looking at for now: Sock Hop lipglass, Hollywood Nights lipstick, Jardin Aires and Pink Pearl Pigments.
So I changed my mind. Lollipop loving looked too pale and blah on my nc35 skintone. I really want a LE lipstick package though! Curse you MAC. So I'm looking at for now: Sock Hop lipglass, Hollywood Nights lipstick, Jardin Aires and Pink Pearl Pigments.
Sabrunka
Well-known member
Re: Heatherette for MAC Discussion
Haha man, I woke up hoping that the website would look better and NORMAL again but I guess not
. The American one does look a bit more odd though, mind you the Canadian one doesn't have any limited edition triangles haha. And so far I haven't had an e mail telling me my order is back-ordered... So let's hope...
Haha man, I woke up hoping that the website would look better and NORMAL again but I guess not
sey8g
New member
Re: Heatherette for MAC Discussion
I also got an email saying that my heatherette stuff was on backorder and I called and the customer service person said that it went live online before it was supposed to and it's on 72 hour backorder and that it will be shipped when they have it in the warehouse! it sucks to have to wait but at least it's not b/c it sold out so fast!!!
I also got an email saying that my heatherette stuff was on backorder and I called and the customer service person said that it went live online before it was supposed to and it's on 72 hour backorder and that it will be shipped when they have it in the warehouse! it sucks to have to wait but at least it's not b/c it sold out so fast!!!
elegant-one
Well-known member
Re: Heatherette for MAC Discussion
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That's really funny about what your husband said. I can't believe that MAC didn't know it would be this popular...that just seems odd
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| Originally Posted by DominicanBarbie
Also The lady was like...We had no idea Heatherette was going to be this big .Well Mac it's as easy as 123.Great designer,gorgeous packaging and beautiful vibrent colors = a great big hit! so then my husband says yea..my wife was checking the updates on her little club onlinebecause she wanted to be one of the 1st to order.When he told me this I wanted to punch him in the face .Club? I told him this is a huge online support group not the babysitters club.We're as serious as AAA members and he corrected me and said it's AA you mean.None the less I felt dumb but now i'm rambling so i'm off. |
SMMY
Well-known member
Re: Heatherette for MAC Discussion
My entire order was put on back order, but I imagine it's due to the web site going live too early for the collection. I'm going to wait until later to call and confirm that it's going out tomorrow. I bet MAC customer service phones are ringing off the hooks this morning.
ETA: They really should put a message up on there web site about the situation. It would answer some of the questions and stop the flood of phone calls they're receiving about this.
My entire order was put on back order, but I imagine it's due to the web site going live too early for the collection. I'm going to wait until later to call and confirm that it's going out tomorrow. I bet MAC customer service phones are ringing off the hooks this morning.
ETA: They really should put a message up on there web site about the situation. It would answer some of the questions and stop the flood of phone calls they're receiving about this.
elegant-one
Well-known member
Re: Heatherette for MAC Discussion
Usually they don't charge your cc until your order ships...right? So, maybe they are getting ready to ship your order xjoycex.
Got the backorder email too last night but they also shipped my non heatherette items right away yesterday.
Usually they don't charge your cc until your order ships...right? So, maybe they are getting ready to ship your order xjoycex.
Got the backorder email too last night but they also shipped my non heatherette items right away yesterday.
christineeee_
Well-known member
Re: Heatherette for MAC Discussion
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i didn't get an email either, but my status still says "status N/A" and it usually says "PROCESSING" or "SHIPPED" the day after i place my order...if i don't get my stuff today or tomorrow i'll be upset cuz i could've just called my MA today and ask her to put some stuff aside for me then pick them up after school tomorrow...
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| Originally Posted by Sabrunka
Haha man, I woke up hoping that the website would look better and NORMAL again but I guess not
|
i didn't get an email either, but my status still says "status N/A" and it usually says "PROCESSING" or "SHIPPED" the day after i place my order...if i don't get my stuff today or tomorrow i'll be upset cuz i could've just called my MA today and ask her to put some stuff aside for me then pick them up after school tomorrow...
AudreyNicole
Well-known member
Re: Heatherette for MAC Discussion
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IMO Alpha Girl beauty powder and Shy Beuty powder blush are similar in color. I want to swatch them side by side before I buy AG. AG seems a little brighter and more pigmented, but they are in the same color family.
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| Originally Posted by barbieh4
Hey - I was wondering if anyone knows how the Heatherette Beauty Powders compare to the new Beauty Powder Blushes? I don't want to buy the BPBlushes if they look exactly the same as the Heatherette ones. Thanks!! |
IMO Alpha Girl beauty powder and Shy Beuty powder blush are similar in color. I want to swatch them side by side before I buy AG. AG seems a little brighter and more pigmented, but they are in the same color family.
SMMY
Well-known member
Re: Heatherette for MAC Discussion
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Beauty powders aren't designed as blushes, though a few of them are dark enough to use as blushes or bronzers if you're pale. Beauty powder blushes are generally speaking darker and more pigmented than reg. beauty powders.
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| Originally Posted by barbieh4
Hey - I was wondering if anyone knows how the Heatherette Beauty Powders compare to the new Beauty Powder Blushes? I don't want to buy the BPBlushes if they look exactly the same as the Heatherette ones. Thanks!! |
Beauty powders aren't designed as blushes, though a few of them are dark enough to use as blushes or bronzers if you're pale. Beauty powder blushes are generally speaking darker and more pigmented than reg. beauty powders.
