FacesbyNiki
Well-known member
Sushi_Flower, CCB Root is Cream Colour Base in the color Root, named for Kevyn Aucion's manager. 
MAC's policy on samples? Getting samples at MAC?
- Thread starter venus_in_furs
- Start date
Juneplum
Well-known member
i've never had a problem getting samples of anything from MAC, and VV they DO give pigment samples.. very generous ones in fact...i got such a big sample of white gold and clear blue sky pigments that i never had to buy the full size cos they last FOREVER! i've got samples from freestanding stores, pro stores and counters all over the country... sushi flower what store were u at? i've gotten samples from MAC in the UK too...
mrskloo
Well-known member
Quote:
I got that too.. they gave me samples of Provence pigment and Shock Me gloss. Huge samples!
| Originally Posted by Star What has been my experience in the last year or two is that they gave me very generous samples of something after they had demonstrated it to me and I really loved it, only to realize when they went to get it, that they were out. They gave me so much CCB in Root, for example, that I never had to buy it! |
I got that too.. they gave me samples of Provence pigment and Shock Me gloss. Huge samples!
banana
Well-known member
I've only had one experience when they didn't have any sample jars. But I could see her looking around for them and I knew that they had actually run out. I don't always ask for samples... only when I'm already buying something and if I think the SA is nice enough to say yes.
Janice
Well-known member
Depends on the counter & MA. MAC policy is to give samples, but it's all so dependent on the individuals who work @ the counters/stores. Of course if they feel like someone is abusing the policy they might refuse to sample.
The best way to get samples & great CS is to get to know ONE MA or counter you really vibe with. Then buy soley from them. You will find that after you start dropping money with them.. samples of anything are no problem.
The best way to get samples & great CS is to get to know ONE MA or counter you really vibe with. Then buy soley from them. You will find that after you start dropping money with them.. samples of anything are no problem.
Star
Well-known member
Quote:
That would be best, granted, but not practical for me.
And, do you think they are on commission?
| Originally Posted by Janice The best way to get samples & great CS is to get to know ONE MA or counter you really vibe with. Then buy soley from them. You will find that after you start dropping money with them.. samples of anything are no problem.
|
That would be best, granted, but not practical for me.
And, do you think they are on commission?
Shawna
Well-known member
I have really bad skin allergies so I refuse to buy something unless I have had a sample or a guarantee that I can return something if I have a reaction to it. The MA's at my local counter have always been fantastic about giving samples, but I also drop tonnes of money there. They recently gave me very generous samples of bare canvas and stilife paint to try. I loved stilife and ended up buying it. I think it is smart for them to give samples of stuff you might not otherwise try. It definitely gets me to spend more money. BTW, Biotherm is also excellent about giving samples or taking returns on stuff if you have problems with it.
V2LUCKY
Well-known member
I went to a few MAC stores and counters the other day and at the MAC store the MA was going to give me a few samples of pigments but she went to get the sample jars and they were out. Then later I went to another MAC store I asked the MA for a sample of a pigment and as she was going to get the jar another *itchy MA told her "you can't give her a sample" (my sis-in-law was on the other side of the store were the MA told her that I couldn't get one, and told me how rude she was) I was so pissed that the other MA was such a *itch! So I go "I KNOW you can't give pigment samples out but can I have a sample of a foundation?" she got it for me but was kinda rude about it, and she put so lil in the jar. I wanted another sample of a different foundation but I didn't bother to ask. So I went to the counter at that same mall and the MA there was so sweet about giving me a foundation sample. I can't stand how they get, it's like you're asking for a sample from their own stuff!! Ugh!
Demosthenes
Well-known member
I've never had any problems getting samples, but it's mostly because I don't ask for anything. At my MAC store, they end up throwing full-size glitter eye liners, lipsticks, fragrances, and moisturizer in my bag. At the Pro store, the MA gave me 5 pigment samples of stuff I may like, without me even needing to ask.
The MAs explain that their job is really hard, and there are a LOT of people that abuse the sampling system, and never buy anything, which makes the regular customers look bad when they ask for samples. You need to understand that even though they don't make commission, they have REALLY, INSANELY high sales goals, and they get strict reviews and get verbal warnings/write ups if they aren't making their goals.
So, if you are just one of those people that ask, and never come back to buy, they remember you (and some of them even tell their co-workers to remember you) and soon enough they'll stop giving them to you. They will not hesitate to give samples to other customers though, that honestly need them. It sucks, but they're human and they get irritated with *itchy customers ALL the time, so sometimes they're grouchy to begin with.
The MAs explain that their job is really hard, and there are a LOT of people that abuse the sampling system, and never buy anything, which makes the regular customers look bad when they ask for samples. You need to understand that even though they don't make commission, they have REALLY, INSANELY high sales goals, and they get strict reviews and get verbal warnings/write ups if they aren't making their goals.
So, if you are just one of those people that ask, and never come back to buy, they remember you (and some of them even tell their co-workers to remember you) and soon enough they'll stop giving them to you. They will not hesitate to give samples to other customers though, that honestly need them. It sucks, but they're human and they get irritated with *itchy customers ALL the time, so sometimes they're grouchy to begin with.
Sanne
Well-known member
Quote:
sooo true!
or get the worst MACaddict in the netherlands, they will know your name @ every counter and store, and you'll get a lot of samples
I end up buying practicaly everything I get as a sample, so it isn't wasted on me
| Originally Posted by Janice Depends on the counter & MA. MAC policy is to give samples, but it's all so dependent on the individuals who work @ the counters/stores. Of course if they feel like someone is abusing the policy they might refuse to sample. The best way to get samples & great CS is to get to know ONE MA or counter you really vibe with. Then buy soley from them. You will find that after you start dropping money with them.. samples of anything are no problem.
|
sooo true!
or get the worst MACaddict in the netherlands, they will know your name @ every counter and store, and you'll get a lot of samples
RussianSexpot
Well-known member
In general I try not to ask, I'm kind of bashful about that anyways..Unless it's something you're really in question about, I'd sooner try it on my hand or tell them and have them try it out on me. I've only asked for one sample, it was of coco and I liked it, but not enough to buy it so I'm glad about that.
Regardless of if they make commission or not, I think if you have a fav/s then it's a nice thing to do to go to only them. I'm sure they'd appreciate the gesture..I've found an awesome girl, at all the times I went to MAC they never gave me a glance (I wish I could have just printed a sign on my forehead saying I HAVE OVER $200 TO SPEND HERRRREEEE), and she was so sweet and kind, I could tell she was being genuine and not just trying to sell me some funky stuff I'd never use...
mich.
Regardless of if they make commission or not, I think if you have a fav/s then it's a nice thing to do to go to only them. I'm sure they'd appreciate the gesture..I've found an awesome girl, at all the times I went to MAC they never gave me a glance (I wish I could have just printed a sign on my forehead saying I HAVE OVER $200 TO SPEND HERRRREEEE), and she was so sweet and kind, I could tell she was being genuine and not just trying to sell me some funky stuff I'd never use...
mich.
eponine
Well-known member
at my favorite counter i've gotten samples of:
all girl pigment
dark soul pigment
jam session glitter
a chromezone 3 quad (it was the last one so they just gave it to me)
and last night i got a mangomix shadestick!
...though i have spent like, a billion dollars there over the past year.
all girl pigment
dark soul pigment
jam session glitter
a chromezone 3 quad (it was the last one so they just gave it to me)
and last night i got a mangomix shadestick!
...though i have spent like, a billion dollars there over the past year.
Sushi_Flower
Well-known member
I am not a big spender as i'm a skint student but i go to MAC counter alot to test stuff and besically just check stuff out. I do buy what i can afford and when i can afford it but i wonder if some of the SA who havn't seen me buy think that i don't buy at all?
agent_skullhead
Active member
Wow, I've never asked for a sample before, but the thought of them giving away quads "'cause it was the last one" is just amazing. I've spent about $400 at mac over the past month or so (shh don't tell anyone
) but I'm always scared that they'll say no if I ask for a sample. If I do it I should try soon though 'cause my favorite MA is moving to Los Angeles *cry*
eponine
Well-known member
Quote:
er, yeah...by the last one i meant it was the tester. one of the colors hadn't even been used though, and for a free quad i'm not gonna complain!
| Originally Posted by agent_skullhead Wow, I've never asked for a sample before, but the thought of them giving away quads "'cause it was the last one" is just amazing. I've spent about $400 at mac over the past month or so (shh don't tell anyone
|
er, yeah...by the last one i meant it was the tester. one of the colors hadn't even been used though, and for a free quad i'm not gonna complain!
Maybe I need to stick with one store/counter and MA and that way I can get some freebies instead of just samples.
I think I might have met one yesterday. I did receive a sample of Coco from a different artist. Nordies did not send my order of Coco(sold out) so I went to a MAC counter to buy it. I asked for a sample container to put some in to carry around. She gave me 5.
I think I might have met one yesterday. I did receive a sample of Coco from a different artist. Nordies did not send my order of Coco(sold out) so I went to a MAC counter to buy it. I asked for a sample container to put some in to carry around. She gave me 5.
