I love love love my store,.. I just wish I could bring all of you girls here to Indy,.. We have mostly great MA's at the Freestanding and Nordies. I don't frequent our Castleton location that much since I am closer to the freestanding. I dont usually drop less than 125 when I hit any of the MAC stores and I am sad bc sometimes I will go to both Nordies and the freestanding in one day (Nordies doesnt have pigs or pro pans) every MA pretty much knows me by name on sight. I don't often ask for samples, but I know that more often than not they are out of sample jars, I think this is how MAC controls how much is given out by controlling the amount of jars distributed to each store.. but sure enough when I came in and they had some,.. my FAVORITE MA,.. John, on whom I sent an e-mail to MAC praising his saintliness,..just grabbed some containers without me asking and loaded me up with some samples of things he thought would please me,.. lipmix,.. which I was unsure of,.. I will probably never have to buy any of that now though,.. and a huge sample of Provence (which I don't care too much for,..so I am glad I had the chance to try it) and a sample of Kitchmas,.. which I just may buy even though he gave me a GINORMOUS sample of it. But I really like it. I ended up buying and extra pigment (Golden Olive) that day and a few extra lustreglasses on top of my preplanned D'bohemia haul from the euphoria of it. LOL. I think it really does seem to make a difference building a relationship with an MA and then if you are in there enough exhibiting brand loyalty,.. they wanna keep you hooked,...If John has a quota then I probably help him meet quite a bit of it with each promotion.