MAC's Re-Launch of HEROINE Lipstick (December 16, 2013)

Vandekamp

Well-known member
When is the release date for this? I tried asking MAC in a live chat and they were no help.  I bought Violetta in hopes that it would be somewhat like Heroine...but that was a fail.  Would love to get Heroine - been wanting it forevs lol
Unfortunately the live chat folks are clueless. You have to either speak to someone in the corporate office or CS. When speaking to customer service make sure sure they check the inventory list. It's mentioned there. Their system says "early December." The folks in the corp office are a bit bit more specific about the rollout date. In any event, it's coming very soon and you can take that to the bank I've been told. Lol In fact, some online stores are selling the lip liner and nail polish NOW!!!!!
 

Addict4MAC

Well-known member
Quote:
Sorry if I missed this in a thread somewhere, but this collection will only include Heroine? And from what I've been reading I'm guessing everything Heroine previously released is getting repromoted (the shadow, gloss, polish, &liner alongside the lipstick)?


Quote: Originally Posted by nana91

Do you ladies know if the whole heroine family is being re- released or is it just the lipstick?
Just following up with this. If anyone knows what other Heroine items will be re-promoted please share.
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Vandekamp

Well-known member
Re: The Heroine "down low"

I think there is some truth to that unfortunately. Because of its popularity, if you blink you may miss it. It will be out a few days before the RiRi Holiday Collection. Sadly, it may even sell out before the holiday collection rolls out unless they really step up production.

Unfortunately, there are folks with the online customer service side who are unaware of the limited release next month. It's important to get someone in the corporate office or the Gone But Not Forgotten team to get the correct answer along with the anticipated date. Hang in there ladies, the December date is right around the corner.
 

Addict4MAC

Well-known member
I'm sorry but what would have been the point of creating a thread to share information about this release and then not share information regarding it's date and what items will be released? Defeats the purpose if you ask me. If the information was to be "top secret," then the thread shouldn't have been created in the first place. It is a given that people will have questions about the release date and what the release will include. Especially a release this "big". I understand the whole issue about lurkers and what not. If that was an issue with this release, maybe those willing to share this information should have private messaged those inquiring about it.

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IHughes

Well-known member
What happened with the Retro Matte collection rollout? Aside from the fact that they did not produce enough lippies initially?
Here in Spain I was told several times at the stand they'd be permanent and not to worry, so I didn't hurry and didn't purchase any. Now they only have Dangerous and Relentlessly Red left, and they now tell me some were limited edition...so annoying!!
 

Beautybuyer

Well-known member
I'm sorry but what would have been the point of creating a thread to share information about this release and then not share information regarding it's date and what items will be released? Defeats the purpose if you ask me. If the information was to be "top secret," then the thread shouldn't have been created in the first place. It is a given that people will have questions about the release date and what the release will include. Especially a release this "big". I understand the whole issue about lurkers and what not. If that was an issue with this release, maybe those willing to share this information should have private messaged those inquiring about it. :2cents:
They were being private messaged
 

Beautybuyer

Well-known member
Well then, I must have been missed or someone did not want to share with me because I definitely inquired and did not receive a private message.:shrugs:
Really? Well that's not cool either. Anyone who inquires should get messaged. Anytime I saw someone ask I messaged them but maybe some responses get over looked with all the comments? I've had my heroine fix (that sounds bad lol) so I personally don't care. I just think it's nice that members are trying to help other members get a chance to get products without the lurkers seeing it first and buying it all up but there's always one person on every thread that just blasts it out. Maybe they think they are helping by sharing? But by the time members get on and actually see it it's sold out. Heroine of course will get bought up but there were lots of people who didn't know. Now it'll be posted on blogs, Instagram and everywhere else. I think members do need to help other members and send a private message. We need to stick together ladies and men!! Just my thoughts :) And this isn't just directed to you addict4mac it's just my general idea to everyone :)
 
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