New maccosmetics.com website

[astronaut]

The website is seriously no good. It was an annoying and time wasting experience for me to purchase just one reflects glitter. The site lags but I have a 17" macbook pro with the fastest dsl option my isp offers so...

When it comes to shopping, I want something fast and simple. Nothing too overly complicated please!

 

[Seeking Refuge]

I love the idea of it, but I miss some of the features the old site site used to have, like easily moving stuff back and fourth from your favorites to your bag. Once you move it from your shopping bag it's gone now, and you might as well start over ...

 

[vintageortacky]

Quote:

Originally Posted by MAC_Whore So now you can't shop a product by finish (i.e. Veluxe Pearl, Creamsheen, Matte, etc)? Oh, just realized we also lost our Triangle of Death. Now we can't tell what is LE or being DCd.

these are my main gripes with the new site. the excess of flash is really irritating as well, as it makes the site less user-friendly, and more complicated. I'm PRAYING they don't mess up the Pro site.

 

[Juneplum]

Quote:

Originally Posted by SMMY This is the key thing for me. Colors combos like black backgrounds/white letters are a terrible combo on a web site. It is the number on nono in most web designers books and should only be seen on a tweener's my space pages, followed by many annoying, flashing, glittery web chotchkeys and embedded muzak. I'm sure they'll fix some of the bugs, but I am seriously dismayed that it was such poorly executed web design. The old cliché applies here that form should always follow function. This is a case were the eye candy actually gets in the way of the shopping, which is unthinkable to me as a MAC fan. I can take the bad economy I can take the myriad of bad news facing this country But ruining my MAC shopping experience, well that's just like communism or something.

well said

 

[KandyLips]

I am soo frustrated w/ the new site. I cannot find Black Tied or Carbon to add to my purchase order and I need it!

 

[jessicalovesmac]

I hate it. Call me a creature of habit, but this particular change just stinks! Why MAC?!?!? Why???

 

[couturesista]

The only thing I like about it is I can search previously discontinued items. Before if something was discont. it would be in the goodbyes for a short period of time, but now I can search for the item. I brought the bronzing stick from the collection in the bronze casing. I forgot the name of the collection. Other than that, I'm not excited nor am I underwhelmed, just indifferent.

 

[CosmePro]

I don't like it at all! I can't find what I'm looking for without a huge hassle and I kept my colors in palettes based on the color spectrum on the old site. Now, ARGH!!! It's slow, cumbersome and there is no wishlist feature which I used to keep all the colors I wanted to check out at the store.

Sorry to be a downer, but I REALLY don't like it!

 

[JediFarfy]

M'kay I'm annoyed now. Plum Dressing is missing. Completely. I JUST bought it during the sale. It was not d/c. It's just not there. I'm planning a store trip for today and wanted to compare it to some other colors I had before I went it (I like a list) but I can't!

Other colors missing:
Sketch
Twinks

Those are just from my last haul during the sale. I haven't search for anything else yet. Now I'm a bit peeved. Why launch a site without all product available? OR were all these for some reason d/c without notice (which I doubt).

+

JF

 

[GlamQueen21]

Quote:

Originally Posted by sum Am I the only one who actually like the new website? LOL To clearify my statement, I only love the visual design of it. After play around with it, I found it hard to navigate. Especially when I was looking at the eyeshadow colours/foundation colours. Although it was hard for me to distinguish those brushes, but I do love the brush pages.

^I love it too!! The visual effects are amazing!! I'm now used to navigating on there.

 

[HeavenLeiBlu]

I wrote a complaint and got a couple responses, so hopefully more miffed consumers will write and they'll tweak accordingly.

 

[FWBChick]

HATE IT! It is not easy to navigate, and the small boxes are driving be crazy. I agree that there needs to be a drop down list you can pick from. I like to get in and get out, not play with the website and search for 10 minutes finding what I want!

 

[JediFarfy]

Anyone able to load the site now? I'm wondering if they're working on it, since I can't even load it. I get the 404 error or timeout error. I need to find out if they have 226!!!

JF

 

[coachkitten]

Quote:

Originally Posted by JediFarfy Anyone able to load the site now? I'm wondering if they're working on it, since I can't even load it. I get the 404 error or timeout error. I need to find out if they have 226!!! JF

The should still have the 226 because I just ordered it about 1 1/2 hours ago.

 

[kyoto]

Quote:

Originally Posted by JediFarfy Anyone able to load the site now? I'm wondering if they're working on it, since I can't even load it. I get the 404 error or timeout error. I need to find out if they have 226!!! JF

It won't load for me either.

 

[erine1881]

Quote:

Originally Posted by KandyLips I am soo frustrated w/ the new site. I cannot find Black Tied or Carbon to add to my purchase order and I need it!

carbon is the very last one. like jen said, you can't see it cuz its a black swatch on the black background.

Quote:

Originally Posted by couturesista I brought the bronzing stick from the collection in the bronze casing. I forgot the name of the collection. Other than that, I'm not excited nor am I underwhelmed, just indifferent.

holy shit!!! they've got the LE fluidlines on there, like new weed, graphic brown, lithograph, haunting, etc. oh i'm so getting more of these, despite the lack of my employee discount!

edit: i take that back. they aren't available.

Quote:

Originally Posted by JediFarfy OR were all these for some reason d/c without notice (which I doubt). + JF

they aren't DC'd.

 

[zipperfire]

I find searching for shades impossible. I visit it not at all now.

Barking at companies who change their websites for the worse is useless-they invest a lot of ego into new designs and dig in their heels when consumers beeyach at them. I will write them one note that I can't use it and will be not shopping there accordingly. Then it's up to them, but I expect no change. It is a tragic look. Awful.

 

[vuittongirl]

i just wish they would leave the color names up and make bigger color blocks so that the products are easier to find. other than that, i like it. im hoping they change over the canadian site soon.

 

[MissResha]

ok because i design and build websites on a daily basis, i'm gonna give you my nerd opinion lol.

PROS: aesthetically, its gorgeous, simple and very clean. the design makes the line seem even more high end than it is. easier to navigate, and the viewing is much better. so all in all, the layout is way better because it allows you to see so much more than before. AJAX shopping carts are always better for those who hate having to load anew page everytime they add something to their cart. so thats very helpful. Having all of the colors out (even if they're not 100% accurate) is easy to skim thru so you dont have all these annoying pop up windows. The video tuts are great.

CONS: because its in flash, searching anything MAC related in google will only take you to the old layout. The problem with that is that the old layout doesn't exist. Flash isn't spidered in search engines, which makes it very hard to search for MAC SO SCARLET LIPSTICK (for example) and be brought to the MAC website. They should know this by now, it's 2009. c'mon! It does load a lot slower, but once it does load, your cookies/cache will be able to bring it up very quickly - at least for me. also because its in flash, people with slower machines will probably say "fuck this" and leave lol.

 

[M.A.C. head.]

I can't even get the new page to load anymore :/

It freezes my computer something terrible.