Returning anything from HK collection?

[MissAlphaKitty]

Quote:

Originally Posted by aLove4MakeUp Unfortunately when I got home the Pretty Baby beauty powder looked completely different on me than it did in the store.

Maybe you can depot it, and pop in your favourite bronzer, blot powder or powder foundation in the LE collectible HK compact. there are probably lots of ladies who would love to swap or buy the inside of the BP with HK imprint as a backup they could pop in when they run out of their original one. Be creative and feel good about helping out another makeup enthusiast at the same time!

 

[mizuki~]

I only bought the pink blush and the pink beauty powder. I agree that the beauty powder does NOT show up on the skin (i'm frickin' NC25) but the MA told me it's for "brightening up the skin". Oh well..at least the compact is somewhat cute

As for returning the items you don't like, perhaps you should keep it. Try to make it work for you and if it doesn't, just hold on to it and sell/swap it later on. These are limited edition products so if you return it, it would go to waste but if you sell/swap it later, then maybe some girl or guy could get something they wanted but couldn't get?

I apologize if I sounded mean but I just hate to see products get wasted, especially limited edition products :/

 

[abbyquack]

My 2 cents: Honestly, I don't lose sleep about returning things and I don't think it's anyone else's prerogrative to say what I should and shouldn't return. I don't willy nilly return things and do my best to sell things here, but if I do once in a while, so be it. If we all stopped returning, MAC would not magically reduce the price of their product. They would just pocket the extra earnings, and no doubt keep doing their annual price increases anyways. They are a business and are going to take every opportunity to profit. BUT I do worry about waste! And that's why I sell things here as much as possible so a perfectly good item doesn't get tossed. For example I bought the 195 and am not too impressed w/ it but instead of returning it, I will probably sell it on here and let someone else enjoy it. *end rant here*

That said, if there are any items you're Iffy about, do your best to hold on to them because in a couple months they may be in high demand so you will easily make your $$ back, you'll be helping another MAC lover out, and reducing waste. It's so much better to have more product on the market so we don't have to resort to ridiculous ebay prices. I would be sad to see an HK stuff get tossed.

 

[GlamQueen21]

I almost wanted to return Deep Blue Green pigment and Kitty Power glitter liner but I realized that those where the products that I really wanted. So instead I kept them and will use them soon with a look that I'm thinking of.

 

[VDUB*BELLA]

Some people dont even have a MAC store they can go to and check the stuff out in person. I mean.. we all try to help out when posting swatches but we all know its sooo hard to capture true colour/texture of a product. Even swatches on Specktra and MAC can be way way off and to a lot of people this is their only source of viewing MAC products before ordering online. Just my 2 cents

 

[OfficerJenny]

If I were planning on returning anything I would just sell it on ebay for 80x the original price :C

 

[abbyquack]

Quote:

Originally Posted by OfficerJenny If I were planning on returning anything I would just sell it on ebay for 80x the original price :C

For real, or even on here, b/c there will be buyers for years to come! Barbie items sell like hotcakes even still.

 

[caffn8me]

Quote:

Originally Posted by VDUB*BELLA Some people dont even have a MAC store they can go to and check the stuff out in person. I mean.. we all try to help out when posting swatches but we all know its sooo hard to capture true colour/texture of a product. Even swatches on Specktra and MAC can be way way off and to a lot of people this is their only source of viewing MAC products before ordering online. Just my 2 cents

Doing mail order is a completely different scenario. You expect to end up with stuff you've looked at on the website which doesn't work but here, the OP had plenty of opportunity to try before buying.

If you can only do mail order, why not call customer services and explain what you want. They may send you samples. I know they've done that in the UK before.

 

[L1LMAMAJ]

I got the blush in Tippy and the lipstick in Most Popular. I love them so far and probably won't be returning them. The packaging is just too cute!

 

[Fataliya]

I love everything I've bought so far.

If I ended up not liking something, though, instead of returning it (where they trash it), I'd sell it on here or MuT. I don't ever want to return anything to MAC, since I know it's destroyed. Which is bad if it's a limited time item.

That's just my two cents.

 

[panther27]

Yup,my friend at MAC accidentally put 2 She Loves Candy lipglasses in my bag,so I will return one of them on Monday

 

[xbrookecorex]

Quote:

Originally Posted by OfficerJenny If I were planning on returning anything I would just sell it on ebay for 80x the original price :C

hahah sad but true. You never know what's going to be the next Real Doll or Bunny Pink, 6 months or a year down the line!

 

[VitaBellaMakeup]

I disagree with you. I have tried on a few things and then left the store and found out that in natural lighting things looked different... sometimes better, sometimes worse. In fact, most people who swatch foundations especially, should go outside and look at it in natural lighting to make sure the color does match your skin. They even stressed this point in makeup school. One day we had trouble matching my foundation in makeup school and my teacher took me to the window to see it in natural lighting. I dont think that the person on here abused the return policy. I cannot tell you how many times an MA told me to buy something and if I didnt like it, I can always return it. Almost always, I ended up liking the product or making it work. In one case, I gave a lipgloss to my sister cause it looked great with her skintone and not with mine. I think my whole time I have been in love with MAC I have returned two items. One was a lipstick cause it had a fingerprint on it and obviously someone had touched it before it was sold to me so I asked for another one. The other was a foundation that an MA tried on me. I actually went into MAC to get a blush. After talking wtih the MA, she had me try using a new foundation. I wasnt out for the foundation, but after talking to her I decided to give it a try. I thought it looked ok in the store. i went home and my family told me it was way too yellow for me. I looked at it in the lighting in my house and at work and outside and it did look very different from how it looked in the store I took it back and exchanged it for the correct color, which I love and wear all the time. I am not blaming the MA or MAC. The color did look different under the lights of the store than in other places. The wrong color was selected and when I returned it I got a color that was better for my skin tone. If you think that is abusing the return policy, I couldnt disagree with you more. MAC wants customer satisfaction and that is why they offer this policy to begin with. We all buy things and then change our mind and thats why we have time to try something out and see how it works. Sometimes MAs can talk you into buying something that you would have only thought about. Sometimes it works, sometimes it doesnt (such as my foundation story). I think if someone intentionally buys something saying that
they are going to buy it now and know they will return it later, then yes that is wrong. But returning something because the product didnt work for you like you thought it would have, is what the policy is created for. Most people (including me) end up buying things we are iffy on because we know if we dont like it, we can always bring it back. In my case, I typically end up keeping the product, but if I didnt have the option to return it, I probably would never buy it at all, so I think their policy actually helps the company rather than hurts the company.
Quote:

Originally Posted by caffn8me I can't see how that's any different. The makeup returned still usually gets sent to B2M and is never sold again. I'm not trying to upset the OP but I'm very old fashioned. I feel that if I buy something and I then decide I don't like it, I should bear the responsibility for that. It's not M·A·C's fault I decide I don't like it. It's very fashionable these days to attach blame to someone else even when we ourselves are who is at fault. If you buy something and don't like it, accept that you made a mistake. Either sell the product, learn to like it or swap it with something you do like. Returning it to M·A·C is not the real answer. Lighting differences really aren't a good justification for rejecting something. The lighting in M·A·C stores is quite well chosen to give good colour rendering comparable to daylight (for the technically minded it uses triphosphor tubes with high frequency ballasts). During a normal day you can expect to be seen under numerous different lighting conditions. Lighting at home is probably the poorest quality in terms of colour rendering. Strong daylight is the best. If you're unsure whether a product will work in all light conditions you may be able to get a small sample to take away and try. Far better than wasting a whole new product.

 

[OfficerJenny]

Quote:

Originally Posted by VitaBellaMakeup I think if someone intentionally buys something saying that they are going to buy it now and know they will return it later, then yes that is wrong.

Or they just like money

D:

 

[TISH1124]

I don't think there is anything wrong with returing something even if you did try it on the store....Thank GOD my MA feels the same way. I have never had to return anything...However the store lighting is completely different than outdoor lighting....Just because a talented MA can put it on your face and make you look like a million bucks does not mean you an go home and make it work. I understand that if you return the make up it will be sent to recycling.....so should my money be sent to waste in order to avoid that from happening, because as hard as I try my money can't be recycled ...I assure you I have FAR less money than MAC could ever, so me keeping a product I can't use hurts my pockets far worse than it could ever hurt theirs.
My MA always says take it home and if you can't make it work bring it back...at the end of the day I want my clients to be happy with their purchase and one return here and there is not gonna hurt my numbers or MAC's bottom dollar for that matter.
If you try on a dress in the store and then get home and try it on and realize it really makes your ass look bigger...are you supossed to just keep it because maybe one day your ass will shrink and look smaller in it......NOT! Return policies are in place for a reason and no one should feel guilty maikng a return every now and again...habitual returns is a different situation...I say for those who say it is so wrong for someone to return something that they simply can't use...you buy it from them so it doesn't go to waste.

 

[VitaBellaMakeup]

I agree with everything you said. Also, another point I want to add is that the hype of limited edition things makes people make quick decisions. I know if I dont buy something now, tomorrow it might not be there when I go to MAC. So, sometimes you buy it now because you wont be able to later and you didnt have enough time to really think about it or get a sample and try it out. I dont agree with people who habitually return things or people who buy something and know they are most likely going to return it, but if you genuinely had a change of heart and really intended on keeping the item and tried all you could to make a product work, and its in a reasonable amount of time, I think its fair to return it.

Quote:

Originally Posted by TISH1127 I don't think there is anything wrong with returing something even if you did try it on the store....Thank GOD my MA feels the same way. I have never had to return anything...However the store lighting is completely different than outdoor lighting....Just because a talented MA can put it on your face and make you look like a million bucks does not mean you an go home and make it work. I understand that if you return the make up it will be sent to recycling.....so should my money be sent to waste in order to avoid that from happening, because as hard as I try my money can't be recycled ...I assure you I have FAR less money than MAC could ever, so me keeping a product I can't use hurts my pockets far worse than it could ever hurt theirs. My MA always says take it home and if you can't make it work bring it back...at the end of the day I want my clients to be happy with their purchase and one return here and there is not gonna hurt my numbers or MAC's bottom dollar for that matter. If you try on a dress in the store and then get home and try it on and realize it really makes your ass look bigger...are you supossed to just keep it because maybe one day your ass will shrink and look smaller in it......NOT! Return policies are in place for a reason and no one should feel guilty maikng a return every now and again...habitual returns is a different situation...I say for those who say it is so wrong for someone to return something that they simply can't use...you buy it from them so it doesn't go to waste.

 

[caffn8me]

Quote:

Originally Posted by VitaBellaMakeup I disagree with you. I have tried on a few things and then left the store and found out that in natural lighting things looked different...

If you're going to a store (as opposed to mail order) I agree you should also see how colour consistent the product is under natural light. I also feel that if you are not sure you should take a sample home and try it there rather than buying a product and returning it.

Don't forget that natural light has many different qualities depending on how high the sun is in the sky, the season and the weather conditions. If there is snow lying on the ground you get a lot of light reflected up which changes the whole feel of the illumination (look at the ceiling - it will be a lot brighter than normal).

If you aren't sure, don't buy but take a sample. That's the best way to avoid unnecessary waste.

 

[TISH1124]

Quote:

Originally Posted by caffn8me If you're going to a store (as opposed to mail order) I agree you should also see how colour consistent the product is under natural light. I also feel that if you are not sure you should take a sample home and try it there rather than buying a product and returning it. Don't forget that natural light has many different qualities depending on how high the sun is in the sky, the season and the weather conditions. If there is snow lying on the ground you get a lot of light reflected up which changes the whole feel of the illumination (look at the ceiling - it will be a lot brighter than normal). If you aren't sure, don't buy but take a sample. That's the best way to avoid unnecessary waste.

No offense but it's not buying a S200K house it's a $14 tube of lipstick or similiar....I for one am not getting ready to do analytical testing, weather checks, wind directions or road conditions on a makeup item. The MA does not have time to waste on me doing that crap anyway....That is totally unrealistic...If I was working and someone was wasting my time with all that over a tube of lipstick I would be calling security. Returning a makeup item occasionally is not harming the environment or killing a whale .

 

[caffn8me]

Quote:

Originally Posted by TISH1127 No offense but it's not buying a S200K house it's a $14 tube of lipstick or similiar

Waste is waste. It shouldn't be encouraged - especially when it's because the customer has changed their mind. If the MA recommends something that doesn't work that's one thing. If it's faulty, ditto. If it's simply because the customer can't make their mind up that's unacceptable.

 

[mochabean]

LOL! The whole "return" MAC products issue again . . . I personally feel that every one is entitles to return something if they change their minds no matter what. That is the reason why MAC has a return policy. If you don't like it, tough luck. You shouldn't feel guilty for wanting to return something. It's your own prerogative. And those that feel that we are doing something wrong or should keep/swap it instead, that is also your own prerogative. Yes, there are some people that abuse the system, but not everyone is like that. Even if you go to the stores and swatch something; the colors look different on your hand/arm then it does on your face. For example, if you have pigmented lips, the lippie or l/g swatches on your hand will not look the same on your lips. I have had to return some lipstics in the past b/c of this. So don't feel bad about returning anything. If MAC didn't want us to return anything, they wouldn't have a return policy.