CartoonChic
Well-known member
I still haven't gone to sleep yet. I've been up since stalking last night. Why am I still awake? Wait, I remember now. Silly me.
I was going to mention that. This isn't new as of late. MAC at some point changed it to free shipping with no codes needed for non-pro customers. Pros already get a pretty generous discount on most of their purchases so maybe MAC looks at it as tossing the non-pros a bone? True, pros pay a membership fee but they definitely recoup that fee quickly with the discount they get. Not saying that pros should have to pay shipping BUT consider the fact that under normal circumstances pros get more product for their dollar (and likely order more in one sitting than the average customer...or more overall if not at one time).I thought non pro members have had free shipping for awhile now though? At least a couple of months
Did you ever get a confirmation email with your order #? Sorry, can't recall if you mentioned that
Glad they refunded it. I agree that ya'll shouldn't pay shipping on items you can't get your discount on and have to purchase at regular price like no pros. Probably just the way they system sees it and someone has to go in an correct the error. No harm no foul.Lol, I think you guys are missing the point. HOB got it. The point was... pros shouldn't have had to pay for shipping in addition to paying full price for the item. It's punitive. MAC agrees. It was an oversight on their part. My shipping has been refunded.
lol!!!I still haven't gone to sleep yet. I've been up since stalking last night. Why am I still awake? Wait, I remember now. Silly me. :drama:
The customer service person was confused... and then surprised that it was even the case. It looks like it's just an oversight. They're not going to change anything across the board, but apparently if you call and request the refund, they don't mind at all.Glad they refunded it. I agree that ya'll shouldn't pay shipping on items you can't get your discount on and have to purchase at regular price like no pros. Probably just the way they system sees it and someone has to go in an correct the error. No harm no foul.
the shipping is just 5 dollars ??I paid the $5 shipping for my first order. I'm not concerned. I was willing to pay the full $15 instead of waiting a month to use my discount, i can handle the $5 extra.
Yup.the shipping is just 5 dollars ??
I'm experiencing the same thing with TR. I haven't really had time to check out all the new swatches so that might be a factor.I'm excited to see the RiRi's summer collection , for some reason TR is not exciting me anymore
Starting to feel that way too...I'm kinda only interested in underdressed since I dont own a bronze lip product at all an FMP for the purple junkie in me... but other than that I'm sure stuff will be there if I'm in the mood later in the month.I'm excited to see the RiRi's summer collection , for some reason TR is not exciting me anymore
ditto! im only getting the 2 blushes and FMP lippie for packagingI'm excited to see the RiRi's summer collection , for some reason TR is not exciting me anymore
Exactly! I understand too that it's not pleasant, but it's happened twice, here and with Haley Williams. My discount more than makes up for the $5.Lol I was ab to say that too ab it just being 5 bucks. I get the point from both sides but IMO with the many privileges that a pro member has I wouldn't sweat paying 5 bucks. (Speaking for me) The advantages of a PRO membership for as long as the membership lasts will always over exceed one small disadvantage. Which is why i think sometimes people confuse PRO membership with Sephora VIB. It's not a "I'm more important than them" card, it's an opportunity to build your kit for your career. And I see people abusing that by using it as a way to just get makeup for cheap or see collections first and it's not fair but like the other poster said, it's the small things that make pple look down upon PRO when a lot of people associated with it don't think that way.