mollyv6
Well-known member
That is so ridiculous that the reward card won't work now. I'm so sorry for all of your frustration!!!
All Things Sephora
- Thread starter Bcteagirl
- Start date
DILLIGAF
Well-known member
I'm sorry that they keep messing up with you. If you cannot find resolution I would escalate. Move higher up the totem pole until you get the results you want.
Sabrunka
Well-known member
Im sure someone else is in the same boat as me... Anyone whos either canadian or us and living in the other country, but still getting emails from their original country? I live in the usa now and still get promo info via the canadian emails, so I got my 20 off 50 email but its all canadian. Anyone know if this code will work in us stores? Thanks!
laurennnxox
Well-known member
I am thinking about that. I am typically a non-confrontational person, but I am just plain upset now. I have class soon, and need some time to simmer down so I can be frank, yet polite, with them. I used to work in CS and felt very put off by screaming customers (Not that I would scream!! but yeah.) I have had such a disaster with this GC. I guess this is "karma" for not having a single problem with the VIBR sale, ha. ha. ha.
DILLIGAF
Well-known member
I've worked retail before and I know for a fact killing someone with kindness will get you further than yelling and acting crazy. The only time I remember losing my shit was with Spirit Airlines. *sighs I hate them a pox on their business!!!* Don't be afraid to take to social media. Use Facebook and Instagram if you can!
v0ltagekid
Well-known member
I lost my sh!t one time working at Sephora. This lady came in trying to return a freebie for money. Lady.. it's a freebie... but she wasn't getting it. omg I got so pissed. One of my co workers had to jump to save me, I was gonna curse her out lol.
She did end up cursing out my other co worker, she was such a nut job.
Alysse011
Well-known member
Spirit is the absolute worst! I hope everyone who is having trouble obtaining or using a code is able to get it worked out! I opened a card with Nordstrom and will mainly be using them going forward I think. Seohira had too many issues this year and they weren't very helpful in resolving them. Plus I would rather have the Nordstrom notes than the "point perks" Sephora offers.
laurennnxox
Well-known member
I think I will be opening a Nordies card this winter break, too.
Anaphora
Well-known member
I just did! I have a $20 note to use from making a $100 purchase the first day I had it. I have no idea what to get with it.I think I will be opening a Nordies card this winter break, too.
v0ltagekid
Well-known member
My code just came via email too, I spent it yesterday, lol well done SephoraI think I will be opening a Nordies card this winter break, too.
I have a nordies card, I like it, extra points and stuff.
I also like that they can always find ur purchase and refund u in cash. No store credit, love em!
Quote: Originally Posted by kimbunney
FYI
My code just came in my email so they maybe sending some out today. Sucks because I really wanted to see Smashbox Master Class 3 palette and its no longer on the site booooo, but I'm sure I'll find something else.
DILLIGAF
Well-known member
Do it! I almost exclusively purchase NARS from Nordstrom. You can get a personal triple point day and if you do credit instead of debit there are 10 point days. They are few and far between but they're still there. I love the CS at Nordies. I also get all my shoes from them since they closed Nine West in my nearest mall and I have big feet!I think I will be opening a Nordies card this winter break, too.
SassyWonder
Well-known member
I just checked out and used the gift card and promo code. All went smoothly. It should be the same across the board. Sephora needs to get it together!
MandyVanHook
Well-known member
Still nothing. I'm about to give up on it.
mel33t
Well-known member
I just got the email. You should get it soon!!
CarmenK
Well-known member
I'm a VIBR and haven't received anything either. I never get the mailers so I'm not surprised I haven't gotten one yet but I always receive the emails. I contacted Sephora CS and they said if I don't receive it by 12 PST to contact them again. So hopefully they are in the process of getting them out to us all today.
MandyVanHook
Well-known member
I emailed them at midnight last night to let them know that it's the third and that I still haven't received it lol. They haven't gotten back to me.
Shars
Well-known member
I emailed them at midnight last night to let them know that it's the third and that I still haven't received it lol. They haven't gotten back to me.
MandyVanHook
Well-known member
Got it and placed my order!
