A lot of major cosmetics stores have this system (Lancome, Inglot, Dior, Benefit, Kit Cosmetics, Chanel, Shiseido, Shu Uemura, Prescriptives, Mecca to name a few), but not MAC.. The uncanny thing was, my file had 'VIP customer' written on the top. This makes me think that I should make all my MAC purchase at one store, in order to make my file looks good lol.. Not that there is any incentive of being a VIP customer, but it sounds good! Oh, my MUA gave me a handful of triangle sponges for free.. Definitely VIP status worthy.... NOT