Crazy Customers.

mindlessgapgirl

Well-known member
i had to add my own story in here...a few years ago i worked at a hair salon that also sold hairpieces...this old man started coming in and buying them (one month he spent $2000 in cash on fake hair). he was really dirty and wore nasty pants with a hold cut right near his crotch and he would sit down on his walker and let everything hang out...my boss had to tell him to cover up or he wasn't allowed in the store...anyways, one day he buys his hair, then asks to use the bathroom...he comes out a few minutes later and leaves...and i went in to make sure he didnt do anything weird...and found sticky globs of stuff all over the floor. i lost it, almost threw up and left the salon and sat outside until the owner could arrive...the cops couldn't apparently couldn't do anything just because we thought he was weird. im not sure what she said to him the next time he came in because i quit soon after...the weirdest part was that i heard from a friend who worked at the dollar store that this man also bought packs of little girls underwear. CREEPY AND DISGUSTING.
 

ms.marymac

Well-known member
Quote:
Originally Posted by mindlessgapgirl
i had to add my own story in here...a few years ago i worked at a hair salon that also sold hairpieces...this old man started coming in and buying them (one month he spent $2000 in cash on fake hair). he was really dirty and wore nasty pants with a hold cut right near his crotch and he would sit down on his walker and let everything hang out...my boss had to tell him to cover up or he wasn't allowed in the store...anyways, one day he buys his hair, then asks to use the bathroom...he comes out a few minutes later and leaves...and i went in to make sure he didnt do anything weird...and found sticky globs of stuff all over the floor. i lost it, almost threw up and left the salon and sat outside until the owner could arrive...the cops couldn't apparently couldn't do anything just because we thought he was weird. im not sure what she said to him the next time he came in because i quit soon after...the weirdest part was that i heard from a friend who worked at the dollar store that this man also bought packs of little girls underwear. CREEPY AND DISGUSTING.


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xStarryEyedX

Well-known member
Quote:
Originally Posted by mindlessgapgirl
i had to add my own story in here...a few years ago i worked at a hair salon that also sold hairpieces...this old man started coming in and buying them (one month he spent $2000 in cash on fake hair). he was really dirty and wore nasty pants with a hold cut right near his crotch and he would sit down on his walker and let everything hang out...my boss had to tell him to cover up or he wasn't allowed in the store...anyways, one day he buys his hair, then asks to use the bathroom...he comes out a few minutes later and leaves...and i went in to make sure he didnt do anything weird...and found sticky globs of stuff all over the floor. i lost it, almost threw up and left the salon and sat outside until the owner could arrive...the cops couldn't apparently couldn't do anything just because we thought he was weird. im not sure what she said to him the next time he came in because i quit soon after...the weirdest part was that i heard from a friend who worked at the dollar store that this man also bought packs of little girls underwear. CREEPY AND DISGUSTING.

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....um someones junk hanging out is the first sign that they should never be allowed in your shop. ever. again. let alone jizz all over the bathroom... whatttt a creeeeeeeeeeeeeeeep.
 

Hikaru-chan

Well-known member
Might as well give you all a little update on "The Brush Lady" situation.

It got a little better as in she was comming in maybe once a week, twice maximum and generally asking for nail supplies that we don't carry, my manager let me deal with it most the time as she seems to make a beeline for me anyways.

She came in today and I don't think she'll be comming back for a while.

As I've mentioned before were right by a main entrance me and the other girl were there, she was doing one of my clients who know about this lady comming in all the time and harrasing us.
I'm washing my hands at the sink look up into the entrance and she's standing there eating a Subway sandwich, I'm like "look who's there be prepared, ignore her (which was the plan of action, don't entertain her and hopefully she'll go away).

She shows the other girl a piece of paper with the words activator and brush on gel and asks were she can get them from, she tell her she don't know and that she would have to go to a beauty supply store for that sort of thing and not us.

I'm still washing my hands at the sink partly cause I don't wanna talking to me next and partly cause I'm trying to locate security so they can get her out of here.
She stands there for a couple of seconds, in complete silence and then looks at me and shouts the same question at me, all I can say is that my brain went into autopilot the words came out before they had even registred.

"No we don't have what your looking for, why do you keep comming in here asking were you can get stuff from when your clearly understand that we don't carry those items.
Were not a free service for locations on were to get nail supplies, were a nail bar"

At this point she starts babbling about the item being a different one from the ones she's asked about before, "I don't care what the item is or how many times you've asked for it this is getting ridiculus, I think you'd better leave".
Thing is I tought she'd be like I'm not leaving but she did so hopefully I'm free of her now.

It should be said that I'm never rude to customers but when it's time wasters I have literally zero patience with them.
I'm the same when we get teenage boys come in asking for "stuff" that isn't on the price board, I'm there to do a job not entertain people.
 

Hikaru-chan

Well-known member
On another note my manager was telling us today that when he used to work for a call center he got a client who was complaining about something or other and when he asked him for is postcode he gave him: A for asshole, B for Bastard, 6, C for Cunt and so on and then said to him he'd better wear a bullet proof vest cause he was gonna blow up the office were he worked.
He didn't obviously do that but he still threatened him and all because he wasn't getting is own way.
 

miss_bailey

Well-known member
These are so good! I have one to, although not comsetics related.

So my mum owns an art gallery and I was working in there one day with her and this little old lady comes in and is just looking around and then picks out these necklaces we sell as well and brings one to the counter. I process the sale tell her how much it is and she says "Oh im paying in rocks"
im like "Pardon?" because I thought maybe I heard her wrong but she gets out this little pouch and takes out these flat rocks that she has painted, picks three and says "here", I just stare at her like WTF? and im like "Oh we only accept cash or cards" and she just stares at me like she doesnt understand.
I got my mum to come over and she tried to explain it to this lady but she just couldnt understand that we didnt accept rocks as payment so I went in the back and called security cause she wouldnt leave and was arguing about it for like thirty minutes.
 

Junkie

Well-known member
Haha, this isn't cosmetics related either but its funny none the less.

So when I first started working at my job, we'd get weird phone calls and whatever - mostly just kids being stupid and prank calling for stupid items...but anyways...

This guy calls one night and asks me if we're open 24 hours - yep. Do we carry home healthcare items - yep. Do we carry incontenence items - *gulp* Yep....lol...then he kinda giggles and tells me that he has incontenence issues and needs to wear adult diapers. I'm like ok...

So he tells me that he lives in a care facility (meanwhile its atleast 1am when he's calling) and says he thinks his nurse is putting them on him wrong. I'm silent most of the time during this convo - with a few uh huh's and Mm hmm's thrown in to make it less awkward for myself. So he then gets me to list every single kind of adult diaper we carry along with the brands - and I do. And the thing is - everytime I say the word diaper, he's like...what? what was that? And I'm like, uhhh diaper? And he giggles and is like YEAH DIAPERS! lmao!

So he then goes into detail about HOW his nurse changes his diaper - how she lays his down on the floor, grabs him by the ankles, and slides the diaper under his bum and then closes it. I'm like
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uhh ok... and then he's like, SO....how would YOU put a diaper on me if you were here? And by then obviously I've been on the phone with him for quite some time...and I'm like, "Well....it sounds like your nurse is doing it the same way you would put it on a baby, so I'll assume thats the right way. If you havfe problems with the way she's doing it, maybe you should talk to your doctor. Either that, or you can speak to the pharmacist on duty".

To which he replies - is the pharmacist a man or woman? Man...
Well ok, nevermind, I'd rather talk to you! And I'm like, Uhh sorry sir, I have to go on break now. BYE!

lmao!

So now, everytime he calls, I hang up on him (I know his pervy giggly voice).

And I found that that he's been doing this for YEARS and has called multiple stores in our area talking to the female workers about his DIAPER problem.

I'm so tempted to be like, Look Sir! There are 1 900 numbers for your fetish - quite harassing us and start paying someone to talk to you about your damn diapers! GAH!
 

miss_supra

Well-known member
While working once we had to call security because a crazy guy came in and started to apply make-up like a freakin tribal design! Used red lipstick all over his face and blacktrack fluidline. We promptly got rid of the make-up.
 

colt0410

Member
IDK what it is with MAC and crazy people. I had this one girl come in, buy some pigments, and then ask for an eye demo because shes a model and needs her makeup done. Mind you she was high, like on crack or something. She was wearing a high top, that showed off her stomach and her butt crack, and mind you she wasn't skinny. She kept talking, then talking to herself, then rolling her eyes and swearing at herself. IDK, but I was like, dude I'm not working on her because she was tweaking and I didn't want to do anything to set her off or something. Anyway, during her makeover, she tells my manager that shes a porn model and thats where she was going. And she kept swearing under her breath. But I mean, if your doing porn, cool, you know not being judgemental. But she was high as a kite, kept swearing, and rolling her eyes back, I was kinda freaked out to do anything on her.
 

Hikaru-chan

Well-known member
I'd completely forgotten about this post and I've just stumbled across it again and I tought I'd update you all with the latest crazies that have been keeping us entertained for the past few months.

First there's "the regulars", these are the ones that come into store everyday but are pretty much harmless, well lets just say they don't usually engage in conversation and pretty much just pass trough.

"The Family Guy Grandad" Named like so because he looks like him, probably the worst out the bunch, cause a few years ago when the shopping center first opened he used to follow young girls around and expose himself to them. Now he just walks arond with an half vacant look on his face muttering nonesence.

"Mr Funny" Walk trough store every day grinning like a cheshire cat, clearly amused by is own private jokes, and occasionally breaks out into incontrolable laughter, if approached he pretends not to have heard you and walks away with a smirk on his face.

"Mr Cool" Used to be quite aggressive untill he was put on medication, now he just hi-fives everyone he sees and walks around town trying to look cool, he must pass trough store at least 5 times a day.

"Brush Lady" Still see he around and still as crazy but doesn't actually come into store any longer, probably moved on to harrasing someone else now.

Then there's the "one offs"

Rough guy comes in, hangs aroung for a while until my manager asks him if he would like any help, he responds by asking my manager what products he uses on his hair to get it so shiny, my manager is bald...
He proceeds to inform him of that fact and he still want's to know how come it's so shiny, wee all blankly stare at him until he leaves.

Skinny, geeky looking boy comes in and starts asking my manager how he got into doing nails and how hard is it to learn to do and how long it takes.
Manager very kindly explains it all to him and asks him if he's thinking of a career change. He tells us no but he thinks he would be good at it cause he paints little toy figurines for a living, thanks for sharing.

Fast forward to the evening of the same day, guy with a walking stick comes in and asks my manager if he can get his nails done the same way as the lady who's sat down, she's having long, french extensions...
He's kindly told he can have his nails done any way he want's, even extensions if it makes him happy,he asks for a price, takes a card and tell us he'll be back later. Never found out if he did actually come back cause security then shut our entrance and we both then went home.

The above 3 stories happen all in one day.

My store puts out tannoys to inform the customes that the store is closing, it's happens every 5 minutes for the last 15 minutes every day, the last message is the one that tell you that the store is closed.
Last warning goes and all but one entrance on ground floor are closed, two men, very casually walk down from 4 floor like they have all the time in the world to get out.
They notice our entrance on level 3 is shut and go up to the first available assistant and demand that the entrace be opened up for them, she kindly explains that they were pre-warned store was closing and if they wanted to exit trough said entrance they should have done it before the store actually closed, she directs them to the ground floor entrance and they start to kick off.
The other girl that's with her spots trouble and presses the emergency button to call security, the two men are shouting at the poor girl and getting quite aggressive towards her and then procced to try and spit in her face, they are put off in the nick of time cause one of our security gards comes sprinting down the stair, shouting at them to get out.
They run off scared and use ground floors entrance to exit.

Go on my lunch break one day and everything is fine, come back to find one of our staff member doing another staff members nails (from another counter) and two security guards at our station.
At first I didn't think much of it, infact I just assumed they were all having a nice chat but has I get closer to the counter a notice a dirty looking old man slumped on the chair next them, the penny drops and a realise they are clearly there because he's harrasing the girls.
I go beind the counter and one of security asks me why I didn't tell them that a celebrity would be visiting today, I look at him quite blankly and he proceeds to explain the man who's sat down is actually "Steven Spielberg".
He's clearly drunk and stinks of urine like you wouldn't believe it, tells us all about "his" movies and how he's friends with Mohamed Al Fayed and if we don't do his nails he's gonna get him on the phone and make us do him.
He couldn't actually provide us any of his real information and because security was having a little fun with him and he wasn't being actually abusive they didn't get rid of him straight away, it all changed after he told one of the girls she had "great tits" but the other girl "had the most amazing eyes.
He got kicked out shortly after that and made is way to another store and did the exact same thing.

We get this odd looking girl come in asking to get her nails done and I say odd cause she's dressed in the sort of gear you would only wear if you were standing on the corner of some street.
She's booked in with me, I sit her down and whe go trough what finish she wants and how long they need to be, "french manicure" and "as long as possible", okay, clearly a fan of the less is more approach.
I've been doing her nails for maybe half hour so far when a group of lads stop at the entrance and point to my client, clearly reccognising her.
They come in, grab the nearby chairs and surround my customer, instead of looking panicked she actually seems to enjoy it, she takes their name and numbers and I quickly realise that these guys are no friends of hers, I make an excuse to leave for a seond and inform my manager of the situation.
He tries to get rid of them and they surround him, we panick and security comes over to get rid of them.
Five minutes later they are back, grab the same chairs, surround her once more and start to put their hands all over her, she then gives the prices on how much her "services" are and one of them ask me if they can go off together for 5 minutes and he'll tip me £50 for my inconvinience.
Security comes back over and kicks them out once more, and asks me if I'm okay and if I wanna continue with the service, since I'm almost done I tell them I'm fine and I'll tell them what's going on once she's gone, as they hadn't actually heard the conversation between them.
A bunch of her friends come in afterwards (her friends who probably don't know about her little "job on the side") and secuty come over and stay over untill she's gone.
I can laugh about it now but it wasn't funny at the time and it's one story that many people don't believe.

I have got more but I'm off to bed now so I'll add more some other time.
 

blurpleberry

Well-known member
lol those are pretty crazy... i used to get crazies in the sex shop i worked in.. but now in my new job, not much :|

the only crazy i've gotten so far is this old lady that once asked if we sold anything with horses on them (like horse statues or stuffed horses, basically anything horse-oriented)
i said no and as she walked away she mumbled "well, you can't have a store without horses..." it was so cute
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anita22

Well-known member
Quote:
Originally Posted by Hikaru-chan
"Brush Lady" Still see he around and still as crazy but doesn't actually come into store any longer, probably moved on to harrasing someone else now.

I'm glad Brush Lady has stopped harrassing you now. I remember reading your story about that!
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You do seem to get some odd ones...!
 

Hikaru-chan

Well-known member
I swear if you saw her you would be sick, she's vile.

We got another nutter in today actually.
Lost looking lady approaches bar for appointment, she's given an appointment for 5:15 and it's currently 2:15.
She dissapears for 2 minutes and then she's back, takes a seat and tells me she's here for her appointment, yes her 5:15 appointment.
I kindly let her know that it's only 2:15 and she looks at me with a blank expression before asking me how much longer it his until 5:15.
She's told she still has a 3 hour wait and off I go on my lunch, she's still sat there when I leave and guess what, she's still sat in the same exact spot when I get back 45 minutes later.
She's explained to again that she still has a fair bit to wait but she just sits there with this blanck look on her face, might as well been talking another language to her.
In the end the other girl who was with me decided to make her booked in client way just so she could do her really fast and get rid of her.

I swear I do not make these up, were just at a bad spot in the store.
I actually don't feel like I've been to work unless I get my daily crazy.
 

makeupNdesign

Well-known member
Once we had a crazy women furiously try to drag one of our makeup chairs over to another counter and banged it so hard against the counter that the glass actually shattered and shards of glass went flying all over our foundations and in our case. When we all gasped and looked at her like wtf she goes, "It wasn't me, it was the chair's fault! Why are you looking at me like that??!" and stormed off like WE pissed her off and she didn't just create a huge mess.

Wow...
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