Hello Annie: Thank you for taking the time to email us at MAC Cosmetics Online. We sincerely apologize for any confusion that may have been caused. As you know, the limited edition Heatherette collection was launched on Maccosmetics.com and the response to the collection has been astounding. We regret that a systems issue caused the availability of the product(s) you ordered to not display as temporarily out of stock at the time you placed your order. Please be assured that we have corrected this issue. We regret that some of the orders that were placed yesterday cannot be fulfilled immediately and were placed on temporary backorder. We are sorry that this has affected your order has caused disappointment for you. We are pleased to inform you that the following items from your order #292953682 were shipped to you today, 3/19/08: M3T9-01 DUAL EDGE EYE PENCIL BLACK FUNK/POP M3T9-04 DUAL EDGE EYE PENCIL FAB ORCHID/DASH The remaining items in your order are currently on backorder. We appreciate the opportunity to explain that we endeavor to fill all backorders within a two-week period. However, if we are unable to ship your items within that timeframe, we will provide you with an update via email. Once your order has shipped, you will be notified via email. However, if you wish to cancel the remaining items from your order, please let us know. If you would be so kind as to reply to this email at your convenience and advise us as to how you would like to proceed, we will be happy to accommodate your request. Thank you for this opportunity to respond to your concerns. We hope you will continue to look to MAC Cosmetics Online with confidence and satisfaction for all of your cosmetic needs. We look forward to your response. Best regards, Heather MAC Cosmetics Online Customer Service |
Originally Posted by elegant-one
Hey Jenntoz, you bought the trio2 already, what do you think of it & hows that eggplant color? TIA |
Originally Posted by elegant-one
Thanks for the tip, I will have to get Gracious me. I liked that color too anyway. I wanted the eggplant color because its supposed to be dark -for a nice smokey eye |
Originally Posted by christineeee_
what are u talking about? i see EVERYTHING fine and the prices of the l/s and l/g went up from $16 to $16.50 |