MAC RAVES - Great MA/Counter/Online Experiences

[gretchygretch84]

I've only been there once, but the most amazing service I've ever gotten ANYWHERE @ like seriously any store I've ever been to in my life was the free standing store in Westfarms Mall in CT. I went in to pick up a few things for my friend and not for myself a few weeks ago (I didn't even use mac then) and fell in love with the line b/c the MA was just so awesome.

 

[devin]

There are several stores here in Houston and two freestanding stores. All of them have pretty nice artists. I always receive great service at the freestanding stores in the Galleria and Rice village and at the store at Saks.

 

[floweryu]

Pentagon City store (VA) is awesome. The MA's are always willing to help.

 

[fishchick72]

Southern California

I've only shopped MAC three times now, I am new to this, but I am trying out a new place each time to see which places I like & which I don't.

My first experience was at the Nordstrom's counter in the Brea mall, I think her name was Sandra, but I could be wrong. She was super nice & so very helpful. The other gals there all seemed really nice too.

My second experience was at the free standing MAC shop in the Brea mall. They were not friendly or helpful at all, seemed like they all had attitudes too. I will give them another chance though before I decide for sure, especially since this is the closest MAC store to me.

My third experience was at the Nordstrom's counter in the Tyler mall. All the MA's here were either rude or weird & none were helpful at all. I will most likely never go back here again.

 

[x music is love]

i always go to the mac counter in macy's at lakewood mall (Long Beach, ca), and i usually look for cortney lol.

 

[bebs]

Quote:

Originally Posted by YOOTOPiA the pro store in l.a. is definitely great! i went in today to get some pigments and ccbs and the ma gave me a free lipstick and lipglass!!! never had that happened ever! i didn't even ask =) super happy

totally agree I go up to the pro store in l.a. every two or three months everyone there is so totally nice. one of the last times I was there the ma gave me a jar of genuin orange.

mac at the shops of mission viejo- second best its where I go most often and everyone there is very nice and helpful to no end
brea is always nice too some of the times snooty - last time I went there the ma didn't really know what all I was talking about but made the effort to go ask and learn and ended up being helpful
there are a few in sd that are great

the pro store up in sf was really nice and helpful same with the vegas pro store, really busy but the ma that was helping me was great

south coast plaza sometimes depending upon how busy they are the people here are always great though

but I still like the pro store in la the best

 

[Life In Return]

There is a new MAC store that opened on the 23rd (yesterday) at the Parks Mall in Arlington, TX. Kinda small, but they were ALL so nice

Lori was awesome

The MAC Pro store at Northpark Mall in Dallas, TX... Skylar and Javier are the best! So helpful and sweet

 

[sandyisntcool]

Quote:

Originally Posted by fireatwill I LOVE my MAC counter. I know a few girls there and they are all SO nice and helpful. I think ive only been there ONCE where I didnt have a very very good mac experience. My MAC counter is in MACYS at the Pembroke Lakes Mall. Woohoo

i go there ALL THE TIME! i love the ladies there, so sweet!

 

[Clada]

Belk counter in Johnson City TN, Shamail and Misty are always soooo helpful and nice.
Belk in SouthPark Mall Charlotte NC have always been helpful.
Belk in WestTowne Mall Knoxville TN are nice also.

 

[MACActress]

I love the Freestanding store at Tysons Galleria in VA =)

 

[electrostars]

Quote:

Originally Posted by serendipityii The MAC counter in Marshall Fields' in East Lansing, MI is awesome! They really know what they're talking about, as opposed to lots of other MUA who fumble their way around their products, and they're always helpful.

It's in okemos..but same difference. LOL.

yes I love that counter. I've never had a problem with any of the MA's there...and the collections don't sell out crazy fast there either.

 

[Wontpayretail23]

MAC Counter in the Marshall Fields in the Cherry Valley Mall, Rockford, IL.
PHONE # (815) 332-7697

Andrea, the counter manager and Abby, the one MA there are the absolute best. I was their very 1st customer when the counter opened (MAC finally came to Rockford, IL!!) and they remember who I am and my name every single time. They are super helpful and always treat my MIL nicely when she comes to the counter w/o me. They always let me preview collections in the back room before they have them available for sale. (Well, Andrea and Abby do and if they aren't working I'll leave and refuse to buy because I don't find the others overly helpful)
Now thats service!
This is a slow moving counter due to the fact they have been here less than a year and this area is new to MAC and they have items from previous collections lingering around that cannot be found at other MAC stores. Always worth trying to call this counter for MAC items your looking for because they ship!

 

[serendipityii]

Quote:

Originally Posted by electrostars It's in okemos..but same difference. LOL. yes I love that counter. I've never had a problem with any of the MA's there...and the collections don't sell out crazy fast there either.

You're right... I usually get there by cutting through campus (EL) so it doesn't really hit that I'm in a different city! I loooooved Sean Paul, but he was transferred to Twelve Oaks... =( I have a new fave MA, I don't know her name, but she came from Flint and is assistant manager, I think? Lindsay, the manager, pretty much rocks too... I'm waiting for them to hire so that I can get in there somehow!

 

[electrostars]

God, I don't even know any of their names. LOL.
You go through East Lansing to get there? GIRL, you're going the "long" way. LOL.

take haslett road to marsh.

it's much faster..

we should carpool to somerset sometime.

haha.

 

[serendipityii]

I live on the west side of town, so I usually exit off Trowbridge and cut through campus to get there. I'll be closer in the fall though... *horrors, the convenience of it all*

Definitely, I'll probably be hitting up Somerset mid/late August cuz I'm going on vacay soon.

 

[electrostars]

Where on the west side do you live?

I used to live on the West side off Waverly...now I live in DeWitt.

They need to put a MAC counter in the Lansing Mall. grr*shakesfist*

Yes..lets carpool to somerset..I've never been there...I've never been to any MAC store in Michigan. I was going to go last time I was in Detroit, but I had no money.

 

[sigwing]

I want to say that the Nordstrom's at the Oak Park Mall in Overland Park (Kansas City) has some really wonderful MA's who I've ordered from over the phone. They are so friendly and nice, and when I ordered my She Shines pigments recently, they even said they'd include a couple things which ended up being a Patternmaker poster and a Lure card. I just love them up there!

AND the women at Dillard's in Wichita, Ks. are awesome, too! I've always loved them. They are so nice to me there, and even help me go through all the lipstick samples to help me decide when I have my B2M stuff to turn in to get a free one before they even know I'm going to buy other stuff or not. They're all so gorgeous and nice!

 

[Glow]

I would generally say the counter at market mall, but the only employee I really liked went to the freestanding store that just opened yesterday. So i'm going to say that, just because of her.

 

[serendipityii]

Quote:

Originally Posted by electrostars Where on the west side do you live? I used to live on the West side off Waverly...now I live in DeWitt. They need to put a MAC counter in the Lansing Mall. grr*shakesfist* Yes..lets carpool to somerset..I've never been there...I've never been to any MAC store in Michigan. I was going to go last time I was in Detroit, but I had no money.

I live about 5 minutes away from the Lansing Mall. The Lansing Mall has crap to offer though... do they really think putting a TJMaxx in there will compensate for all the good stores that closed down?

I think there's only two MAC stores in MI, the one @ Somerset and damnit, somewhere else...

 

[electrostars]

hahah. Ijust went into the Lansing Mall for the first time in MONTHS.. last Friday to get my nails done for a wedding I was in.

Sometimes I like to go look at Hot Topic's clearance rack for shoes..but I haven't done that for awhile. :x

Dearborn is where the other store is.