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Originally Posted by Funtabulous
Ok, I'm mad.
I ordered online on Tuesday, and my shipment finally came today. I had ordered Marine Life. I did not get it, the recipt says the item was unavaliabe and that portion of my order was cancelled.
Ok, so I am mad because I never got any advance notice of this, and I was at my mac counter yesterday and they had ONE ML left when I got there, but did not get it because I had thought my order went though (it had even shipped by the time I got to my mac counter).
A CANCELLATION EMAIL would have been appricicated. Now there is no way I am going to get that thing. Damnit!
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Quote:
Originally Posted by tesstsang
Just picked up my package from the front desk. To all the Canadian ladies out there wondering, I ordered ML on Tuesday around 10:30AM and received it. My shipping address is around the Eaton Centre. It usually takes 2-3 days to get my package... this time was no different.
There were WAY too many pages to catch up on so I just skipped to the end of the thread haha i'm loving all this talk about Lazy day. It's such a great everyday pink. My favourite purchases are those that I actually use on a regular basis, and I can definitely see myself using this
Back up worthy in my book (I knew I should've ordered 2)! Slowly falling in love with lustres...
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Quote:
Originally Posted by highheels
Yup, I got the same email... and I ordered at 6:30 a.m. (Pacific) on Tuesday!!! How they could have possibly already been sold out at that time, unless (a) people ordered 20 at a time; or (b) they had practically zero stock to begin with - very frustrating!!!
I sent an email to complain!!!
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Quote:
Originally Posted by pampie
got a email this morning saying:
Thank you for the order you recently placed on our website. Unfortunately, Marine Life High Light Powder was a limited edition item and we no longer have any stock remaining. We apologize for any inconvenience. You will receive the remainder of your order in approximately 3-5 business days.
I ordered from the mac canada website on tuesday at 12pm. ML was restocked on the site on wednesday too. it doesn't make sense! did anyone else get this email? i'm so mad! >=(
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I am seriously so angry with how this all happened. I also ordered from mac.ca. I called MAC friday morning about my order and was told that ML was removed because it is sold out. However, even though the rest of my order is pretty much still pending, they said they will hold my order. So are my items reserved so that I'm safe if anything
else sells out? That's what it sounded like. And if so, why in the hell was ML removed? I ordered even earlier than the times given above (apprx 8:30am EST*), yet it didn't even sell out for a few hours from it's release. It makes no sense to me.
When it restocked on the site, I even considered getting one for myself! But forget it, this whole situation has upset me. Oh, and if it was restocked
after I made my order, how is there none available for me - one of the earliest orders?
I guess MAC cares about guaranteed payments instead and gave the orders to those first!* Seriously making me upset. I know it's makeup, but I'm actually upset about how it was handled. Like my above statement*, I feel like I was put on the "less important" list.