Most cliche'd day at MAC ever?

[productjunkie]

I've had a couple woman who have wanted an appointment for Saturday but couldn't get one so they have come in on a Friday afternoon or night gotten there makeup done and said they were just going to sleep with it on. One of them even sleeps with her head up and when she feels herself falling onto the pillow she props back up again. Seriously.

I hate the "do you have a colour that fits me"... ? Whats fits for one. Its not clothing. Two, isnt that a given. Obv I'm going to match your skin, dumbass.

I hate when the friend of the customer tells me what to do. "Can you use Vex on her, I have it and it will look better than what you picked". Well if it looks better than why is she sitting in my chair and not yours. mmm hmmm.

The customers who tell you what to do every step of the way. "Can you fix..." , "Can you add more"... to which I reply, "Can you wait until I'm finished...mmmkthanks"

 

[shadowaddict]

Well at least I guess you guys can say your work is so not boring. Keep these coming, they make me laugh and glad I don't have your job, although the discount would be nice. Actually I think being a MA would be interesting and fun, but I'm not sure I have the patience to deal with the public and certianly not the some of the nasty and dumbass people described here, so hats off to all you guys. There are some of us who appreciate your knowledge and advice.

 

[mariecinder]

Quote:

Originally Posted by shadowaddict Well at least I guess you guys can say your work is so not boring. Keep these coming, they make me laugh and glad I don't have your job, although the discount would be nice. Actually I think being a MA would be interesting and fun, but I'm not sure I have the patience to deal with the public and certianly not the some of the nasty and dumbass people described here, so hats off to all you guys. There are some of us who appreciate your knowledge and advice.

Very much agreed! =]

 

[ms.marymac]

Quote:

Originally Posted by productjunkie I've had a couple woman who have wanted an appointment for Saturday but couldn't get one so they have come in on a Friday afternoon or night gotten there makeup done and said they were just going to sleep with it on. One of them even sleeps with her head up and when she feels herself falling onto the pillow she props back up again. Seriously.

Quote:

Originally Posted by productjunkie I hate the "do you have a colour that fits me"... ? Whats fits for one. Its not clothing. Two, isnt that a given. Obv I'm going to match your skin, dumbass. I hate when the friend of the customer tells me what to do. "Can you use Vex on her, I have it and it will look better than what you picked". Well if it looks better than why is she sitting in my chair and not yours. mmm hmmm. The customers who tell you what to do every step of the way. "Can you fix..." , "Can you add more"... to which I reply, "Can you wait until I'm finished...mmmkthanks"

OMG! That reminds me of that scene in Friday where Craig's sister is sleeping with her head propped in her hand so she won't mess up her hair.

We had one super cute customer who came in that everyone was staring at, I could tell she was a dancer (and she was). She was dressed very sexy, I guess you could say. It kind of pissed me off how all the women were giving her dirty looks...the same when a TG person comes in, or any other of our unique customers, or even staring at me with a look of disdain. A)You are in MAC and we love everyone (except abusive people, lol) B) Stop staring at me like that or I will put an ugly lipstick on you.

P.S. I messed up the quote function on my post.

 

[Bernadette]

We have an amazing job and I'm sure everyone here posting knows that and loves it just as much as I do. But, as with any job, there are always those things to complain or just talk about, especially when you are interacting with a large number of people on a daily basis.

I looove when people say "Ummm, why is the wand cut off?" and you explain and in a snide and sarcastic tone they say "Well, how am I supposed to try it on?"

I also love the friends family who sit there and watch you, especially the ones that stand so close you have to say excuse me every other minute because you can't even move enough to apply your customers makeup. Especially when they say things like "Aren't you going to put eyeliner on her?!?!? when you just barely started on the shadow... Uh yea, give me a second please.

This has to be one of the all-time top ones for all of us.... The perosn that come sin and asks for you to use Carbon in thier look and then when you put it on they say it's too dark. It's black!!! What did you expect?!!??! Same thing can be said for colors like Shadowy Lade, Nehru etc...

 

[MissMarley]

OK, MAC employees- do you ever have customers who come up and just say "I want my MAC" without specifying a product? Is there one that's so iconic they think that everyone will know what they mean? At least once a day I have some lady walk up and say "I want my Clinique" and she either means the Dramatically Different Lotion or the Aromatics (repulsive shit) perfume.

 

[GreekChick]

Quote:

Originally Posted by MissMarley OK, MAC employees- do you ever have customers who come up and just say "I want my MAC" without specifying a product? Is there one that's so iconic they think that everyone will know what they mean? At least once a day I have some lady walk up and say "I want my Clinique" and she either means the Dramatically Different Lotion or the Aromatics (repulsive shit) perfume.

They come in and say "I want NC30".
Select Tint, Studio Fix Fluid, Studio Fix Compact, Studio Tech, Moistureblend, Select Sheer Pressed, Mineralize Satinfinish Foundation, Select Cover Up, Studio Finish Concealer, Studio Stick foundation, Studio Stick Concealer, Hyper Real, Studio Touch Up Stick, and so on?
Then they say "Well what do you have that's in NC30?"

 

[sitasati]

lmao @ all the replies. I'm not a mac ma ..but I feel for you guys. But then again retail is retail. It will always be like this lol.

 

[Dark_Phoenix]

Quote:

Originally Posted by MissMarley At least once a day I have some lady walk up and say "I want my Clinique" and she either means the Dramatically Different Lotion or the Aromatics (repulsive shit) perfume.

Aromatics smells really... ick. My Nona would wear it all the time and I would end up sneezing (I think it just irritates almost everyone's nose, bleck).

Went to MAC today to buy Sweet Siena pigment. A woman was there with sunburn asking to be color matched... um wtf? The MA was trying to tell her that she probably shouldn't wear foundation right now and should try a more gentle skin care routine while she's burnt. Woman wouldn't listen and ended up buying Studiofix foundation because it was the only thing that covered the red. Ew.

 

[claresauntie]

I haven't heard "can I have my MAC" but I have gotten this one:
"Can you match my grandmother for foundation? I have her picture right here..."

HUH?

 

[BunnyBunnyBunny]

Quote:

Originally Posted by claresauntie I haven't heard "can I have my MAC" but I have gotten this one: "Can you match my grandmother for foundation? I have her picture right here..." HUH?

WOW...

 

[Emmy84]

WOW!! These are great, please keep them coming!!!

I have been thinking to myself "I hope I don't sound like an ass when I'm in MAC", but so far, I think I'm good, haha. I did ask about the lip brushes being cut, but it was my first time ever in there, and she was really nice and explained and that makes sense. I wouldn't want mouth cooties, haha.

But yes, at least your jobs aren't boring hahaha

 

[MissMarley]

Quote:

Originally Posted by claresauntie I haven't heard "can I have my MAC" but I have gotten this one: "Can you match my grandmother for foundation? I have her picture right here..." HUH?

YES! I've also gotten "Can you recommend a foundation for my sister? She's paler than me, maybe, I think. She likes liquid foundation"

Does she need heavy coverage? Does she have oilier or drier skin? Does she want SPF in it? And um, can she please come in so I can match HER?

"No, I just want to buy it for her. You pick it out, you're the expert, right?"

 

[ms.marymac]

Quote:

Originally Posted by MissMarley YES! I've also gotten "Can you recommend a foundation for my sister? She's paler than me, maybe, I think. She likes liquid foundation" Does she need heavy coverage? Does she have oilier or drier skin? Does she want SPF in it? And um, can she please come in so I can match HER? "No, I just want to buy it for her. You pick it out, you're the expert, right?"

Do I look like Sylvia Brown?

 

[calbear]

Quote:

Originally Posted by claresauntie I haven't heard "can I have my MAC" but I have gotten this one: "Can you match my grandmother for foundation? I have her picture right here..." HUH?

and the picture is on a cell phone (grainy, super bright and about the size of a postage stamp) GOT it! C4! (yeah right)

 

[FacesbyNiki]

Quote:

Originally Posted by calbear and the picture is on a cell phone (grainy, super bright and about the size of a postage stamp) GOT it! C4! (yeah right)

 

[BunnyBunnyBunny]

How about when a woman comes in looking for foundations. We select a line and I try to match her.

"OH, usually, I'm an Ivory." or "I am definitely Bisque." and of course "I'm EXTREMELY PALE so use the lightest shade."

Lol, um lady, r u srs right now... I'm NW15, I'm like the palest person ever, and you are SO an NC35... so... yeah. Don't throw your Covergirl lingo at me.

Yeah that sounds mean but UGH LET ME JUST MATCH YOU. Stop telling me you're super pale when you're not. Same goes for super dark.

 

[MisStarrlight]

Yeah, I constantly have customers saying, "Remember, I'm black"...Really? Are you sure? I thought you were green!

 

[labellavita7]

All of these stories make me really happy that I no longer work in retail haha

 

[GreekChick]

This is a tad off topic, but reading through everyone's posts made me think of when we have Mask Days at MAC (we're each artist is made up in a mask), or Theme Days, with really excessive makeup, and the customer who has an appointment to get her makeup done *needs* to make sure her makeup won't be as wild and crazy as ours.

Relax woman, you're not going to walk out of here with a mask.