All Things Sephora

Gaiya

Well-known member
Anyone Rouge notice their supposed "3 day shipping" is actually Ground at times?

I agree with novocainedreams (your username is so long J***). I wouldn't be so disappointed if Sephora didn't hype up the program so much. Free shipping isn't a big perk to the US customers because purchase of $50 would get free shipping. Plus there was an option to get free shipping anytime if you paid $25.

Although the Dior lipstick was nice, the retail price would be $32. If you already spend over $1000 great, but it's hardly worth spending $650 more than VIB to get. The early accesses are nice but considering sephora isn't stupid, they tend to make enough for VIBR/VIB AND public purchase. I'm not at that stage in life I feel so much cooler for having makeup 3 days earlier than the rest of the world,

Another pet peeve about the Rouge program is they treat their customers different based on location. If you live in a "hip town" you get more events and goodies than others. I think that sucks. I get they can't do event everywhere because brand reps have to be paid for their time etc, but I feel like they should be able to make samples available online to more Rouge members. If they don't have enough for more Rouge members, don't offer them to certain members only!

Like others have mentioned, I will not try to make VIBR next year. Of course as soon as a whole bunch of people drop from rouge, sephora will probably step it up LOL.

------
As for purchases, you lose points if you return with receipt or they ask for your BI number when you are returning. If you return something without a receipt and they don't ask for your BI, I think you keep your points....
 

honey on boost

Well-known member
Anyone Rouge notice their supposed "3 day shipping" is actually Ground at times?  I agree with novocainedreams (your username is so long J***). I wouldn't be so disappointed if Sephora didn't hype up the program so much. Free shipping isn't a big perk to the US customers because purchase of $50 would get free shipping. Plus there was an option to get free shipping anytime if you paid $25. Although the Dior lipstick was nice, the retail price would be $32. If you already spend over $1000 great, but it's hardly worth spending $650 more than VIB to get. The early accesses are nice but considering sephora isn't stupid, they tend to make enough for VIBR/VIB AND public purchase. I'm not at that stage in life I feel so much cooler for having makeup 3 days earlier than the rest of the world,  Another pet peeve about the Rouge program is they treat their customers different based on location. If you live in a "hip town" you get more events and goodies than others. I think that sucks. I get they can't do event everywhere because brand reps have to be paid for their time etc, but I feel like they should be able to make samples available online to more Rouge members. If they don't have enough for more Rouge members, don't offer them to certain members only!  Like others have mentioned, I will not try to make VIBR next year. Of course as soon as a whole bunch of people drop from rouge, sephora will probably step it up LOL.  ------ As for purchases, you lose points if you return with receipt or they ask for your BI number when you are returning. If you return something without a receipt and they don't ask for your BI, I think you keep your points....
If you have nail polish or certain liquids/aerosols in your order they can't be shipping 3 day so they have to ship it ground.
 

Gaiya

Well-known member
If you have nail polish or certain liquids/aerosols in your order they can't be shipping 3 day so they have to ship it ground.
Actually I went to my sephora account. All the shipment I've gotten from sephora has been ground before and AFTER I became rouge. There are instances I've ordered lipstick and pressed eyeshadows. Still ground. Always ground. I guess it's okay since I get the package normally in three days...

unless do the 3-day shipping come with insurance?
 

Gaiya

Well-known member
Apparently people who participated in the VIBR live chat got giftcards.

..... yeah.....

50 freakin dollars.

Imma go cry now.
 

kimibos

Well-known member
Apparently people who participated in the VIBR live chat got giftcards.

..... yeah.....

50 freakin dollars.

Imma go cry now.
icon_eek.gif
ugh there is no way im spending 1000$ to get nothing. i prefer Beauty.com since i can get coupons, dollars back and use ebates.
 

kait0

Well-known member
What do you guys have on your lists to buy during the sale? Are you going to any of the in-store rouge event? I'm going but I have nothing that I need to pick up in store, but will make an online order at some point.
 

shontay07108

Well-known member
Make Up For Ever Full Cover Concealer, UD Perversion All Nighter Eyeliner Pencil and Gel Liner and I'm hoping some of the new shades of the D&G creamy lipsticks will be available when the sale starts.
 

singer82

Well-known member
My list so far. Only a few things at the moment... -The Luxe clarisonic brush head (wasn't too sure if it's worth the extra $3. But I have really sensitive skin so wanted to try it. Has anyone else tried it?) -OCC Deven Green polish -UD Electric palette (MAYBE) going back and forth on it. Might wait till later since it's perm.
 

Yazmin

Well-known member
For me the question is what don't I have on my list? I'm going to get the majority of what I want online and anything that's out of stock online but available in-store, I will get at the event Sunday morning.
 

Ajigglin

Well-known member
I'm getting more of that Clinique Take the Day Off balm stuff and an Illamasqua lipstick. I'm debating on whether I should get some Bite Beauty things or wait until the fall.
 

walkingdead

Well-known member
Aww that would be nice, but I'm not going. It's tomorrow, right? I have a no mall on Sundays rule. Sephora's picks strange times and days for their events.
I'll be there to check it out. I do really don't have anything on my list. Maybe an eye cream. Anyone have any suggestions?
 

Bcteagirl

Well-known member
What do you guys have on your lists to buy during the sale? Are you going to any of the in-store rouge event? I'm going but I have nothing that I need to pick up in store, but will make an online order at some point.
I have a smallish list, that including stuff for a few people:

me: Naked 3, MFU brush, Tarte Lipstick (One of the corals, will have to try them on to remember which one).
Friends: Nails Inc Nail polish (new tea party type), Mattnificient tarte pallete, eyeshadow brush

Since Mattnicifcent was LE, it is gone from the website, and most of the stores near to me. So I will be going a ways to a store further out for it, after I attend the Rouge event at a nearer store in the morning. If they happen to have the chesnuts gel polish, I will grab that too since it is also off the website.

I will be attending the rouge event, although sunday morning makes it harder travel wise. For some reason the subway in toronto doesn't really start until 9am in most places, which is precisely when this event starts! erg!

Quote: Originally Posted by boschicka


I never heard about this. Was there an email?
I didn't hear about this either!
 

MaryJane

Well-known member
TOTALLY agree! if i had to choose between the two companies, i would choose sephora (and i have a mac pro card) free shipping, NO SASS on returns - we don't even need a receipt! plus, we can walk around sephora with our baskets and not have to wait for an employee to grab us something.. (when MAC is busy, that can a real bitch) i also don't see why sephora should give our +1's a makeup bag filled with samples, that should only be given to customers who have proven their loyalty. i think it's more than enough to give the discount, coffee & treats....if i wasn't a huge makeup lover and received those privileges, i'd be pumped!
I agree with both of you. It's a loyalty program hence the more money you spend there the more perks you get. I'm a rogue member and have no complaints with the program. Personally, I'm very thankful that I'm getting 15 % off. I've spend a lot of $$ over the years buying from Mac and Chanel and have gotten nothing back from them. It's soo annoying that people always feel they are entitled to more.
 
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