About the SOHO Chanel boutique
got to agree with you ladies. I called several times to ask about Byzantine and either:
- nobody picked the phone during business hours and I got voicemail ( Nicole)
- they picked up and would not connect me to beauty, instead tried to answer questions themselves and had no clue what they are talking about
- one time got the guy I asked if they received Byzantine collection and he started to answer me about colors of Iphone cases or something
at that point I gave up calling and just figured it was not meant for me.
I really wanted to avoid visiting boutique in person due to experience I got in the 57th street boutique where the SAs looked down on me. Since then I just get all my stuff at Bergdorf's.
But I was near the place last time so I did went there and can not complain actually, the service was good, SAs nice, not snotty and they did not push products on me. I would go there again, but I would not call again.