After realizing my MAC products from SN are probably fake I've contacted them, with explanations and photos of the products.
10 minutes later, the following (probably written beforehand) answer was recieved:
Dear Customer,
Thank you for your e-mail.
As you may be aware, we source our products from suppliers around the world. As such we are able to obtain items from several markets around the world.
Some companies who sell items in several different markets sometimes make small changes to their products in order to better suit that particular market. Therefore an item of a particular brand may vary slightly from country to country. For example a product sold in Japan may differ slightly in colour or formulation to the same item sold in the USA.
The changes are normally very small and will not greatly affect the performance of any particular product, so the product can still be used by those people more used to the item as it appears in their local market.
We hope this answers you queries and if there is anything further you require, please feel free to contact us again.
Your Sincerely,
Rosalinda
Customer Services
Perfume, Skincare, Makeup & Cosmetics from Strawberrynet
Your thoughts?