MAC RAVES - Great MA/Counter/Online Experiences

[glittergoddess27]

Yep here in Indy a good lot of them are amazing! The snotty ones are the minority and it is funny how they dont usually last long.

 

[User67]

The MA's at the counters I frequent are all really nice & most of them know my face because I'm there so often, they always make sure I see all the new products that come out. I love them! Of course when I go to different MAC counters & even the Pro Stores I run into a few snobby ones sometimes. The only MA I ever had a real problem with was at the MAC counter in the Broward mall & for awhile I stopped going there because of him, but luckily doesn't work there anymore ; )

 

[n_c]

Lucky you! The MA's in San Jose are really snotty, I have only had good experiences with two MA's at the counter in Macy's.

 

[Starbright211]

I love my MA, I would do anything for her. She is so nice to me. My first time at the counter she is the one that came over and talked to me, and helped me, I have been with her ever since... It was love at first MAC!!! I can't say enough about her.

 

[PigmentJunkie]

I love the MA's at the freestanding Mall of America MAC, they really go the extra mile and make shopping there an 'experience', not just a shopping trip. I have 2 favorite MA's there!

 

[_trimm_trabb]

There's an older woman who works at the freestanding store at Somerset mall in Troy, MI. I've never remembered her name but I always make sure to buy from her when I go in because she is the nicest lady ever. She always asks if I need help or recommendations, but never tries to talk me into something if I already know what I want. She shows me the new collections but not in an annoying "BUY THIS!!!" sort of way.

Although I just moved to Detroit so the closest MAC store is at Fairlane Mall in Dearborn. Believe it or not, the MAs there seem snobbier to me than the MAs at Somerset, even though somerset is a very "upscale" mall and Fairlane is just your typical mall mall. But I dunno, maybe I just haven't warmed up to them yet.

 

[ette]

When I'm with my mom at MAC, we always have pretty much the whole store waiting hand and foot on us because she is a yoga teacher for about 4 of them. When I go alone, they are nice, but don't give up what they are doing. At Bloomingdale's counter, they are SOOOOOO nice, and at Nordstrom's they are too. The MAC store is always soooo busy too.

 

[Simply Elegant]

I've never had a bad experience yet. I usually get better service at the freestanding store than at a counter, but still it's always good service.

 

[MissMarley]

i've always had good service, but my favorite was at the mac store on hollywood blvd- the MA spent about 20 minutes just chatting with me about growing up in missouri (where i live now) and helping me pick out my first mac items- the experience with her was what got me hooked on mac!

 

[LuvBeMac]

My favourite MA gave me Ciao, Manhattan Lipglass and Charm Factor Lipstick for free last time because I dont have enough money to buy them but want them badly. I love her!

 

[Indigowaters]

I had a good experience with an MA today. Her name is Tiffany and she's at the Brandon Mall in Dillards. She helped me with shades that I wanted and even though they didn't have Pompous Blue

she told me that I can still go on MAC's website and order it. She took her time with me (especially since I brought a list) and had a very friendly attitude. Come to think of it, there is another nice MA there that I went to last time, but I don't remember her name. There is one Asian guy there that kind of gave me snotty looks last time but that bad apple obviously didn't spoil the bunch

 

[..kels*]

there's a new girl at the bay counter in victoria & she's the sweetest MA i've ever dealt with. i can't remember her name but when i told her i was moving there soon she joked about how i'll probably be at the counter everyday.

 

[tracie]

Quote:

Originally Posted by Indigowaters I had a good experience with an MA today. Her name is Tiffany and she's at the Brandon Mall in Dillards. She helped me with shades that I wanted and even though they didn't have Pompous Blue she told me that I can still go on MAC's website and order it. She took her time with me (especially since I brought a list) and had a very friendly attitude. Come to think of it, there is another nice MA there that I went to last time, but I don't remember her name. There is one Asian guy there that kind of gave me snotty looks last time but that bad apple obviously didn't spoil the bunch

I've been to that dillards counter!! My older brother lives about 5 minutes from that mall, so whenever I go down to visit I go there. The last time I was there, there was a girl from NY that helped me..total sweetheart.

I also have to give big props to Patrick & Chelsea at the counter in WDM, Iowa...always amazing. I'm actually considering calling and making my order for the holiday stuff from there (when the time comes) instead of going to the counter here in Omaha. The Omaha girls seem nice enough, but I haven't really gotten to know them well yet. The counter manager seems kind of snotty, though.

 

[AudreyNicole]

Quote:

Originally Posted by Indigowaters There is one Asian guy there that kind of gave me snotty looks last time but that bad apple obviously didn't spoil the bunch

Ugh! I know exactly who you are talking about and I really don't care for his customer service skills either! I have not shopped there since my last encounter with him!

My favorite MA is a member of the boards here, MACGoddess. Leila is just an amazing person in general, but she is great at her job, and it is obvious that she enjoys what she does. I tend to take alot of time deciding what I want, and I have never once felt rushed. She is always offering suggestions, and makes shopping there a great experience. I recommend her as often as I can to my friends and such. I have never had a bad experience at the MAC Store where Leila works (International Mall, Tampa, FL) as it is a great bunch of people that work there. The MAs at the Nordtrom's at the same mall leave alot to be desired though. I very raely purchase anything from them, and that is only if the MAC store is out of something that I want.

 

[aziza]

Quote:

Originally Posted by Indigowaters I had a good experience with an MA today. Her name is Tiffany and she's at the Brandon Mall in Dillards. She helped me with shades that I wanted and even though they didn't have Pompous Blue she told me that I can still go on MAC's website and order it. She took her time with me (especially since I brought a list) and had a very friendly attitude. Come to think of it, there is another nice MA there that I went to last time, but I don't remember her name. There is one Asian guy there that kind of gave me snotty looks last time but that bad apple obviously didn't spoil the bunch

Hey ladies! Thats my counter too! The only MAs I've spoken to on a daily basis are Eve, Janice, and the Asian dude. Eve is really nice and Janice is so-so

The Asian guy can be like that sometimes and he never offers to help he does but he makes me laugh

We should get together sometime and DEMAND that he serve us, Shoot...that's what he's there for.

 

[Indigowaters]

Quote:

Originally Posted by AudreyNicole Ugh! I know exactly who you are talking about and I really don't care for his customer service skills either! I have not shopped there since my last encounter with him! My favorite MA is a member of the boards here, MACGoddess. Leila is just an amazing person in general, but she is great at her job, and it is obvious that she enjoys what she does. I tend to take alot of time deciding what I want, and I have never once felt rushed. She is always offering suggestions, and makes shopping there a great experience. I recommend her as often as I can to my friends and such. I have never had a bad experience at the MAC Store where Leila works (International Mall, Tampa, FL) as it is a great bunch of people that work there. The MAs at the Nordtrom's at the same mall leave alot to be desired though. I very raely purchase anything from them, and that is only if the MAC store is out of something that I want.

Thank you soooo much! I thought I had been to the Tampa MAC but it looks so much like the one in Orlando I got it confused. I don't think I've ever been in that one, but I will go when I get the chance (and the money, again

). Thanks for the tips on Nordstroms. The ones at Saks aren't all that great either.

 

[Wontpayretail23]

I have 2 that I completely admire. Abby and Andrea from the Rockford, IL. Macys MAC counter. Andrea was the counter manager there but when I went in to buy my MAC Viva Glam VI gloss I was told her promotion to the Woodfield, IL freestanding store would make it so that was where she would be staying. I was really devistated. I'm glad for her, but sad for me. Now Abby is my only life line at my local counter. On my days off of work I like to go sans makeup and I could always walk in and they'd treat me great and even let me preview stuff that wouldn't be released for a few days because they knew I know the stuff and I'd buy even though I never come in all made up. They have to be hands down my favorite for just letting me enjoy the makeup.

 

[Indigowaters]

Quote:

Originally Posted by SumtingSweet Hey ladies! Thats my counter too! The only MAs I've spoken to on a daily basis are Eve, Janice, and the Asian dude. Eve is really nice and Janice is so-so The Asian guy can be like that sometimes and he never offers to help he does but he makes me laugh We should get together sometime and DEMAND that he serve us, Shoot...that's what he's there for.

Well I feel like if I have to DEMAND for someone to help me, then I don't need their help. But like I said, he doesn't spoil me on going to the other ones.

 

[liquidsirenhoney]

The ones at my counter are snotty, but i shop there so much and they know i buy stuff that they try to be nice, there are only 3 i will talk to cause they are nice. now at other counters i have met nothing but nice girls and all of them are so helpful and tell me what will be coming out.

 

[mjalomo]

The MAC Pro store in South Beach has amazing artists!!! I think they are the tops!!!